Instructional & Research Information Systems
by IRIS Staff
The CalAgenda will be down this coming Monday night, April 7, 2008 from 7 to 9 p.m. This outage is necessary to fix the system’s slow response time.
The cause of the recent CalAgenda slowness has been found to be congested access to their disk storage. The CalAgenda Tech Support team hope to cure that this Monday by switching to new disk storage with uncongested access.
[Read more…] about CalAgenda will be down from 7 to 9 p.m. on Monday April 7th
by IRIS Staff
There has been a malfunction in the software deployment structure. IDSG attempted to establish a deployment directory for ristoo.eecss, serving the Vista OS, then brought the server to production and changed the name to ris.eecs. However, the deployment directory never updated its name. Trying to repair this had the added effect of bringing down the remote installation service for XP, which had been working.
ris.eecs is down and under repair for now, IDSG expects to have it back in service by 04/09/08.
by Eric Fraser
The results of the EECS IT Survey are in and now available to the EECS community.
There were 422 responses to the 1386 sent out, or ~30% response. This is about the same percentage as last year.
These results have been very helpful in identifying areas in need of improvement as well as services that are working well. We’ve included some slides that compare the satisfaction ratings to the previous year’s survey. Please feel free to email any of your own analysis of the results to iris-survey@eecs.berkeley.edu.
Thank you for your contribution,
Eric Fraser
EECS Director of IT
Attachment: EECS_IT_2007_Survey_Results.ppt
by IRIS Staff
Resolved as of 2008-04-01 06:15:00
by IRIS Staff
The most recent update to the IRIS website not only tightened up how we present news, but brought with it two new features: a **Services Status** indicator and the **Incident Tracker**.
The **Services Status** indicator is displayed at the top of the left sidebar and gives a quick overview of the general state of IRIS services at any given moment. It is color-coded by severity so you can tell immediately if any critical or routine incidents have been reported. You’ll know everything is right with the world when a green check-mark is displayed.
Clicking on the Services Status indicator takes you to the [**Incident Tracker**](/incidents). On this page, you’ll be able to see all the service incidents that haven’t yet been resolved. This is the first place to check if you’re experiencing some sort of systemic problem or want to know if any services are scheduled for maintenance.
As for the improvements to news: when you’re viewing a list of posts you’ll no longer see updates mixed in with them and incidents that have been resolved are now clearly indicated as being so.
We hope you find these new features useful and we welcome any feedback you might have.
by IRIS Staff
We’ll be applying some updates to the underlying application that is used by the IRIS website beginning at 11:00p.m. on March 31, 2008.
We’ll be enabling some new features and streamlining the news a bit, so look for a post detailing the changes once we’re done.
If there is any actual downtime, it will be brief, though we don’t expect to incur any.
[Read more…] about IRIS Website Application Updates, Mar 31, 2008
by IRIS Staff
Resolved as of 2008-03-27 08:05:00
by IRIS Staff
Resolved as of 2008-03-25 23:04:00
by Janet Shu
There will be network maintenance at Soda 2nd floor on Tuesday March 25th between 7:00AM and 8:00AM. During this network downtime, both cronus and rhea will be off the network, so departmental NIS and time services will be down. Coeus and Project will be down, so all home directories and project file storage space will be unavailable.
We expect the actual down time to only be several minutes but we are scheduling a larger window for the outage in case we encounter any unexpected problems.
Please make your plans accordingly.
Janet
[Read more…] about Planned network outage, March 25, 7-8am
by IRIS Staff
###395 Cory Hall Hours
* **Monday 3/24:** 10:00 a.m. — 5:00 p.m.
* **Tuesday 3/25 — Thursday 3/27:** 9:00 a.m. — 5:00 p.m.
* **Friday 3/28:** *Closed* (University Holiday)
###311 Soda Hall Hours
* **Monday 3/24:** 11:00 a.m. — 1:00 p.m.
* **Tuesday 3/25:** *Closed*
* **Wednesday 3/26:** 10:00 a.m. — 2:00 p.m.
* **Thursday 3/27:** *Closed*
* **Friday 3/28:** *Closed* (University Holiday)
Normal hours will resume on Monday, 3/31/08.