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Instructional & Research Information Systems

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IRIS Website Application Updates, Mar 31, 2008

March 31, 2008 by IRIS Staff

We’ll be applying some updates to the underlying application that is used by the IRIS website beginning at 11:00p.m. on March 31, 2008.

We’ll be enabling some new features and streamlining the news a bit, so look for a post detailing the changes once we’re done.

If there is any actual downtime, it will be brief, though we don’t expect to incur any.
[Read more…] about IRIS Website Application Updates, Mar 31, 2008

Filed Under: Resolved Incidents Services: IRIS Website

Network Switch Reboot in 165 Cory Machine room

March 27, 2008 by IRIS Staff

We need to do one last reboot of the switch on the first floor in Cory Hall, which supplies a large number of servers in 165 machine room. This should not be long and no errors are expected. Estimated downtime is 3 to 5 minutes.

Resolved as of 2008-03-27 08:05:00

Filed Under: Resolved Incidents Services: Wired Networking

Report of Loss of Network Connectivity

March 25, 2008 by IRIS Staff

We have had a report of several incidents of a loss of network connectivity to UCB (including EECS) from off campus this evening. At the moment, I am unable to seen an issue. A trouble ticket will be opened with IST for this issue.

Resolved as of 2008-03-25 23:04:00

Filed Under: Resolved Incidents Services: Wired Networking

Planned network outage, March 25, 7-8am

March 25, 2008 by Janet Shu

There will be network maintenance at Soda 2nd floor on Tuesday March 25th between 7:00AM and 8:00AM. During this network downtime, both cronus and rhea will be off the network, so departmental NIS and time services will be down. Coeus and Project will be down, so all home directories and project file storage space will be unavailable.

We expect the actual down time to only be several minutes but we are scheduling a larger window for the outage in case we encounter any unexpected problems.

Please make your plans accordingly.

Janet
[Read more…] about Planned network outage, March 25, 7-8am

Filed Under: Resolved Incidents Services: Wired Networking

EECS Helpdesk — Spring Break Hours

March 21, 2008 by IRIS Staff

###395 Cory Hall Hours
* **Monday 3/24:** 10:00 a.m. — 5:00 p.m.
* **Tuesday 3/25 — Thursday 3/27:** 9:00 a.m. — 5:00 p.m.
* **Friday 3/28:** *Closed* (University Holiday)

###311 Soda Hall Hours
* **Monday 3/24:** 11:00 a.m. — 1:00 p.m.
* **Tuesday 3/25:** *Closed*
* **Wednesday 3/26:** 10:00 a.m. — 2:00 p.m.
* **Thursday 3/27:** *Closed*
* **Friday 3/28:** *Closed* (University Holiday)

Normal hours will resume on Monday, 3/31/08.

Filed Under: News

Downtime for network switch in Cory Hall

March 20, 2008 by IRIS Staff

One of the switches on the first floor in Cory Hall needs to have it’s brains replaced tomorrow morning, Friday, March 21, at 8:00 AM. Downtime should only be 5 or 10 minutes but we will reserve 30 minutes for safety.

We are sorry for any inconvenience this may cause you.
[Read more…] about Downtime for network switch in Cory Hall

Filed Under: Resolved Incidents Services: Wired Networking

Hermes is down

March 20, 2008 by Lars Rohrbach

The EECS Terminal Server, hermes.eecs, is offline since shortly after 5pm.

Resolved as of 2008-03-21 09:44:00

Filed Under: Resolved Incidents Services: winterm.eecs

RIS Server to be Upgraded

March 19, 2008 by IRIS Staff

The windows remote installation server (RIS) will be upgraded on Wednesday March 19th at 6:00 a.m.

During the upgrade Windows remote installation, and ris.eecs.berkeley.edu will not be available. Total downtime shouldn’t be more than an hour and RIS service will be available by 7:00 a.m.

With this upgrade Windows remote installation has changed. Upon booting to ris.eecs.berkeley.edu you will have two choices:

1. IDSG ONLY – WDS
2. Remote Installation Services

Windows deployment services (WDS) is still under development and available only to members of the IDSG group. Remote Installation Services will take you to the familiar blue pages and install Windows.

If you accidentally run WDS, just reboot your host, no changes will have been made.

See the [FAQ](/15-faq) for [instructions on using RIS](/15-faq/05-windows_2000/install-ris.html).

Please contact help@eecs if you have any trouble installing Windows from ris.eecs.berkeley.edu.
[Read more…] about RIS Server to be Upgraded

Filed Under: Resolved Incidents Services: RIS

Spam blocking and filtering

March 13, 2008 by IRIS Staff

To alleviate a particularly bad state of email delays yesterday we have started blocking hosts that appear on SpamHaus XBL and SBL blacklists in the morning. The effect was not immediate, as there were huge queues already. However, later that day we have seen the email delays drop from hours down to effectively 0 and this situation continued to stay this way up until 7am today (when this mail is being sent).

Resolved as of 2008-03-13 09:30:00

Filed Under: Resolved Incidents Services: Spam Filtering

PRINT, RIS, and WINSWW Scheduled Patching

March 12, 2008 by IRIS Staff

Microsoft will release their patches for the month on *Tuesday, March 11th*.

**PRINT**, **RIS** and **WINSWW** will automatically patch and reboot **Wednesday, March 12th**, at **3:00 am**.

**HERMES** and **macserver.eecs** will be down for patching and maintenance **Wednesday, March 12th**, from **6:00 a.m. – 7:00 a.m**.
[Read more…] about PRINT, RIS, and WINSWW Scheduled Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, WINS

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