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Jabber server maintenance, Wednesday, Apr 16, 10pm

April 16, 2008 by Rob McNicholas

The EECS Department’s [jabber server](https://iris.eecs.berkeley.edu/15-faq/35-unsupported/04-jabber.html) is being upgraded to the latest version [(OpenFire 3.5.0)](http://www.igniterealtime.org/projects/openfire/index.jsp). After the upgrade, the server will be restarted at 10pm on Wednesday, April 16. At that time, any open IM sessions or chat rooms will be temporarily disconnected. Total downtime should be less than 5 minutes.

Also, it has been reported and confirmed that Google Talk users cannot be seen by or send messages to users of the EECS Department’s Jabber server. This problem appears to have started recently. It is hoped that the server restart will be enough to fix this issue, but if the problem persists after the upgrade we will investigate further. Check [the IRIS website](https://iris.eecs.berkeley.edu) for updates.




UPDATE

[2008-04-16 23:26:17 | Robert McNicholas]

The Department’s jabber server has been successfully upgraded to the latest version. The restart took place a bit later than planned, and the server was offline from 10:35-10:43pm.

Unfortunately, the communication problem with users @gmail.com continues. We are researching this problem and will post updates as we learn more.

Resolved as of 2008-04-16 23:19:00

Filed Under: Resolved Incidents Services: Jabber

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