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Planned network outage, March 25, 7-8am

March 25, 2008 by Janet Shu

There will be network maintenance at Soda 2nd floor on Tuesday March 25th between 7:00AM and 8:00AM. During this network downtime, both cronus and rhea will be off the network, so departmental NIS and time services will be down. Coeus and Project will be down, so all home directories and project file storage space will be unavailable.

We expect the actual down time to only be several minutes but we are scheduling a larger window for the outage in case we encounter any unexpected problems.

Please make your plans accordingly.

Janet
[Read more…] about Planned network outage, March 25, 7-8am

Filed Under: Resolved Incidents Services: Wired Networking

EECS Helpdesk — Spring Break Hours

March 21, 2008 by IRIS Staff

###395 Cory Hall Hours
* **Monday 3/24:** 10:00 a.m. — 5:00 p.m.
* **Tuesday 3/25 — Thursday 3/27:** 9:00 a.m. — 5:00 p.m.
* **Friday 3/28:** *Closed* (University Holiday)

###311 Soda Hall Hours
* **Monday 3/24:** 11:00 a.m. — 1:00 p.m.
* **Tuesday 3/25:** *Closed*
* **Wednesday 3/26:** 10:00 a.m. — 2:00 p.m.
* **Thursday 3/27:** *Closed*
* **Friday 3/28:** *Closed* (University Holiday)

Normal hours will resume on Monday, 3/31/08.

Filed Under: News

Downtime for network switch in Cory Hall

March 20, 2008 by IRIS Staff

One of the switches on the first floor in Cory Hall needs to have it’s brains replaced tomorrow morning, Friday, March 21, at 8:00 AM. Downtime should only be 5 or 10 minutes but we will reserve 30 minutes for safety.

We are sorry for any inconvenience this may cause you.
[Read more…] about Downtime for network switch in Cory Hall

Filed Under: Resolved Incidents Services: Wired Networking

Hermes is down

March 20, 2008 by Lars Rohrbach

The EECS Terminal Server, hermes.eecs, is offline since shortly after 5pm.

Resolved as of 2008-03-21 09:44:00

Filed Under: Resolved Incidents Services: winterm.eecs

RIS Server to be Upgraded

March 19, 2008 by IRIS Staff

The windows remote installation server (RIS) will be upgraded on Wednesday March 19th at 6:00 a.m.

During the upgrade Windows remote installation, and ris.eecs.berkeley.edu will not be available. Total downtime shouldn’t be more than an hour and RIS service will be available by 7:00 a.m.

With this upgrade Windows remote installation has changed. Upon booting to ris.eecs.berkeley.edu you will have two choices:

1. IDSG ONLY – WDS
2. Remote Installation Services

Windows deployment services (WDS) is still under development and available only to members of the IDSG group. Remote Installation Services will take you to the familiar blue pages and install Windows.

If you accidentally run WDS, just reboot your host, no changes will have been made.

See the [FAQ](/15-faq) for [instructions on using RIS](/15-faq/05-windows_2000/install-ris.html).

Please contact help@eecs if you have any trouble installing Windows from ris.eecs.berkeley.edu.
[Read more…] about RIS Server to be Upgraded

Filed Under: Resolved Incidents Services: RIS

Spam blocking and filtering

March 13, 2008 by IRIS Staff

To alleviate a particularly bad state of email delays yesterday we have started blocking hosts that appear on SpamHaus XBL and SBL blacklists in the morning. The effect was not immediate, as there were huge queues already. However, later that day we have seen the email delays drop from hours down to effectively 0 and this situation continued to stay this way up until 7am today (when this mail is being sent).

Resolved as of 2008-03-13 09:30:00

Filed Under: Resolved Incidents Services: Spam Filtering

PRINT, RIS, and WINSWW Scheduled Patching

March 12, 2008 by IRIS Staff

Microsoft will release their patches for the month on *Tuesday, March 11th*.

**PRINT**, **RIS** and **WINSWW** will automatically patch and reboot **Wednesday, March 12th**, at **3:00 am**.

**HERMES** and **macserver.eecs** will be down for patching and maintenance **Wednesday, March 12th**, from **6:00 a.m. – 7:00 a.m**.
[Read more…] about PRINT, RIS, and WINSWW Scheduled Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, WINS

Intermittent E-Mail Delays

March 11, 2008 by IRIS Staff

There have been some intermittent problems with the imap server, and the problems are currently being looked into.

Mail continues to be slow at times due to the amount of SPAM processed.

IDSG is working to resolve the problem.

IDSG continues to work with an open call to the vendor to solve this problem.

There is no estimated date for a resolution.
[Read more…] about Intermittent E-Mail Delays

Filed Under: News

winsww Reboot

March 6, 2008 by IRIS Staff

winsww has not rebooted properly the last two rounds of patching, and it needs to be tested before March 12th.

**winsww** will be reboot on **Thursday, March 6th**, between **6:00 and 7:00 am**.
[Read more…] about winsww Reboot

Filed Under: Resolved Incidents Services: Windows Software Warehouse

IRIS Website and Mailing Lists Offline Briefly Due to Maintenance

February 27, 2008 by IRIS Staff

The IRIS Website and Sympa Mailing Lists will be offline briefly beginning at 11:00 p.m. on Wednesday, February 27, 2008 due to server maintenance.

The machine serving as a web and database server for both services needs to be patched and rebooted. Total downtime should be less than 30 minutes. Any messages sent to one of the Sympa mailing lists during this time will be queued and delivered once service is restored.
[Read more…] about IRIS Website and Mailing Lists Offline Briefly Due to Maintenance

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

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We have 2 Active Incidents, and 1 Scheduled Maintenance noted.

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Outages to campus services are listed at berkeley.statusdashboard.com.
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