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Instructional & Research Information Systems

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Problems with various EECS services due to electrical work

February 24, 2011 by IRIS Staff

Due to work related to the installation of a new UPS, damage occurred to cabling used by the EECS Storage systems, causing unplanned downtime for a variety of EECS services, including:

* EECS Home Directories and Project space (should be back up)
* Unix Login Server – login.eecs (rebooted)
* DHCP (back up)
* Departmental Webserver (rebooting)
* Matlab licensing (still down)
* EECS IM/Jabber (still down)
* EECS Mailing lists – lists.eecs (still down)

Staff are working to bring these services and others back up now.

[Read more…] about Problems with various EECS services due to electrical work

Filed Under: Resolved Incidents Services: Department Webservice, DHCP, Jabber, Mailing Lists, Matlab Licensing, Unix Login Server

BID Center networking down

February 16, 2011 by IRIS Staff

The fiber optic link that provides network connectivity to the BID in Hearst Mining Building center went down at 4am due to a line card failure on the Soda Hall router.

Resolved as of 2011-02-16 10:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Feb 2011 Server Patching

February 8, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, February 8th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, February 9th, at 3:00 am.

Resolved as of 2011-02-09 09:16:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

IRIS Wireless networking maintenance Feb 5 at 10:00pm

February 5, 2011 by Janet Shu

IRIS Cisco AP Wireless controllers will be rebooted for regular maintenance purposes on Feb 5 at 10:00pm. All of the wireless SSIDs will be affected by this. You may experience intermittent connectivity issues while using the wireless networks during this time. Each of the four Access Point controllers will be rebooted one by one. The actual rebooting time may take only about 20 mins to restore wireless service. This maintenance is scheduled from 10:00pm to 12:00am. Please contact networks@eecs if you have any concerns or suggestions.

Thanks,

Resolved as of 2011-02-05 23:14:00

Filed Under: Resolved Incidents Services: Wireless Networking

EECS RADIUS server Upgrade

January 14, 2011 by Janet Shu

There are some new added features for RADIUS server, I will upgrade it on Jan 14 at 1300. Your service will not be interrupted by this. It should take less than half hour to get this done. If you have any question, you can send the email to networks@eecs

Thanks.

Resolved as of 2011-01-14 17:02:00

Filed Under: Resolved Incidents Services: Wireless Networking

Mailing List Server Delays

January 14, 2011 by Rob McNicholas

The Department’s mailing list server, lists.eecs, was not delivering mail starting around 11am until 2:15pm.

Due to issues with the department’s LDAP directory, lists.eecs stopped processing messages around 10:57am. Once the ldap server was restarted, lists.eecs was restarted around 2:28pm.

By around 3pm, all queued messages seem to have been delivered.

Backup plans are being put in place to manually recover from future LDAP outages.

Resolved as of 2011-01-14 14:15:00

Filed Under: Resolved Incidents Services: Mailing Lists

Jan 2011 Server Patching

January 11, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, January 11th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, January 12th, at 3:00 am.
[Read more…] about Jan 2011 Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

New Windows Print Server – Short down time

January 11, 2011 by IRIS Staff

On Tuesday January 11th, a new Windows Print Server will be brought into production.

print.eecs will be down from 7am – 8am.

The new server is an upgrade in OS (Windows Server 2008) and platform. All drivers are now 32/64 bit. In order to accomplish this many drivers had to be upgraded or changed.

The new server is running the Windows print-spool service and LPD for UNIX and Mac. Methods of connecting to the shared queues remain the same.

Every effort was made to copy the existing server, and its ACLs. However much had to be created by hand. If you notice an incorrect setting on your queue, please contact the IRIS helpdesk for correction.

Resolved as of 2011-01-11 08:05:00

Filed Under: Resolved Incidents Services: Print Server

Airbears: configuration change

January 8, 2011 by Janet Shu

I will change the mobility group configuration for Airbears on Jan 8 starting from 9:00am. It should take less than half hour. If you experience some airbears issues during/after that time, please send the email to networks@eecs

Thanks.

Resolved as of 2011-01-08 08:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

BWRC wireless outage

January 7, 2011 by IRIS Staff

Wireless networking at BWRC is unavailable following an electrical disruption. The wireless DHCP server is offline and in the process of being recovered.

Many thanks to the BWRC staff who got IDSG’s DHCP server working again.

Resolved as of 2011-01-07 13:41:00

Filed Under: Resolved Incidents Services: Wireless Networking

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