Header Search Widget
IRIS

Instructional & Research Information Systems

EECS Listserver and Jabber/IM down due to database problems

by

Starting last night around 10:50PM, the [EECS mailing list service]( https://iris.eecs.berkeley.edu/15-faq/mailinglists/) and the [EECS IM service (Jabber/XMPP)](https://iris.eecs.berkeley.edu/15-faq/35-unsupported/04-jabber.html) went offline due to problems communicating with a backend database server.

Staff are looking into the problem. Please note, as [help@eecs](https://iris.eecs.berkeley.edu/help/) is a mailing list on the EECS listserver, staff may not be get problem reports sent there until after this problem is resolved. Please check here for updates until these services are back up.

UPDATE

[2011-03-13 12:03:37 | Jon Kuroda]

Staff have resolved the problems with the backend database affecting the EECS list services and the IM service, and these services are back up.

If you continue to have problems with these services, please contact the [Helpdesk](http://iris.eecs.berkeley.edu/help).

Resolved as of 2011-03-13 11:52:00