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IRIS

Instructional & Research Information Systems

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Unplanned Power Outage

March 10, 2011 by IRIS Staff

There was a loss of power to both Rhea and Cronus this afternoon. Unfortunately, due to the power renovations in preparation for the new UPS installation, both servers were connected to the same power source. This will be corrected as soon as possible. We regret this inconvenience.

Resolved as of 2011-03-10 15:10:00

Filed Under: Resolved Incidents Services: DNS

March 2011 Server Patching

March 8, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 8th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, March 9th, at 3:00 am.
[Read more…] about March 2011 Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Scheduled Outage in Sutardja Dai Hall

March 8, 2011 by Janet Shu

IST will reroute a fiber jumper in Sutardja Dai Hall from 6:30am to 7:00am on March 8, 2011.

During this work users on the following subnets in Sutardja Dai Hall will be without network connectivity.

eva_zone_cobalt_10.254.244.0/24 Evans-Zone-PPCS-Net_128.32.211.0/27 Evans-Zone-PPCS-Net_10.129.128.0/25 AirBears

Please direct any questions you may have regarding this announcement to IST. http://ist.berkeley.edu/support/service-desk/

Thanks.

Resolved as of 2011-03-08 07:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

winterm.eecs is down

March 7, 2011 by Lars Rohrbach

Windows terminal server winterm.eecs is currently offline. Staff have been notified.
[Read more…] about winterm.eecs is down

Filed Under: Resolved Incidents Services: winterm.eecs

Brief outage to most IRIS services

March 3, 2011 by Rob McNicholas

The IRIS Storage Area Network seems to have gone offline around 8:20am, and was restored around 8:45am. This impacted almost all IRIS services.

More details will be posted as they become available.

Resolved as of 2011-03-03 08:45:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage

Machine Room Power Maintenance

March 2, 2011 by IRIS Staff

We are not expecting any outages or impact to the network gear as we do have redundant power or switch services so users should not be aware of the outage. However, this notification is just in case of something unexpected. Unfortunately, we are not able to accomplish this work outside of normal business hours.

Resolved as of 2011-03-02 17:00:00

Filed Under: Resolved Incidents Services: Wired Networking

Various IRIS Servers Down 8am-10am Monday

February 28, 2011 by IRIS Staff

Electrical upgrades are needed in 290 to accommodate our new UPS.

There will be an electrical outage on Monday, February 28, 2011, in 290 Soda Hall. Windows servers WDS, WINTERM and PRINT will be down from 8:00am – 10:00am.

iris.eecs and wiki.eecs will also be down during this time.

We apologize for the inconvenience.

Resolved as of 2011-02-28 10:15:00

Filed Under: Resolved Incidents Services: IRIS Website, Print Server, WDS, Wiki Hosting, winterm.eecs

290 Machine Room Outage

February 24, 2011 by Eric Fraser

Some electrical work in 290 Soda caused the unexpected downtime of several IDSG services, including Home and Project Storage, Departmental Webservers, and others. The power has been restored. Some services are still being restored.

Work was in preparation for a new UPS system in the machine room. This involved moving some circuits on systems that have redundant power. There were not expected to be any outages at this time.
[Read more…] about 290 Machine Room Outage

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, IRIS Website, Jabber, Project Storage

Problems with various EECS services due to electrical work

February 24, 2011 by IRIS Staff

Due to work related to the installation of a new UPS, damage occurred to cabling used by the EECS Storage systems, causing unplanned downtime for a variety of EECS services, including:

* EECS Home Directories and Project space (should be back up)
* Unix Login Server – login.eecs (rebooted)
* DHCP (back up)
* Departmental Webserver (rebooting)
* Matlab licensing (still down)
* EECS IM/Jabber (still down)
* EECS Mailing lists – lists.eecs (still down)

Staff are working to bring these services and others back up now.

[Read more…] about Problems with various EECS services due to electrical work

Filed Under: Resolved Incidents Services: Department Webservice, DHCP, Jabber, Mailing Lists, Matlab Licensing, Unix Login Server

BID Center networking down

February 16, 2011 by IRIS Staff

The fiber optic link that provides network connectivity to the BID in Hearst Mining Building center went down at 4am due to a line card failure on the Soda Hall router.

Resolved as of 2011-02-16 10:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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