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EECS RADIUS server update on March 16 at 10:00PM

March 16, 2011 by Janet Shu

EECS RADIUS server will apply an update on March 16 at 10:00PM. This update will fix a bug in retrieving user attributes from AD if user name contains ‘0’. You should not be aware of this update, however we schedule from 10:00PM to 10:30PM just in case, please contact with networks@eecs.berkeley.edu for your concerns.

Resolved as of 2011-03-17 22:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

EMERGENCY SCHED OUTAGE Sutardja Dai Hall

March 16, 2011 by Janet Shu

EMERGENCY SCHED OUTAGE Sutardja Dai Hall 3/16/2011, Wednesday 5:00am – 6:00am

Equipment: sut1ds Location: Sutardja Dai Hall Date: 3/16/2011, Wednesday Start: 5:00am End: 6:00am

Description: During this network outage, core switch sut1ds will be reloaded to address dynamic memory fragmentation, which makes the IOS software unable to allocate memory for necessary processes. The reload should complete in 15 minutes, but an hour is scheduled for any problems.

During this time, the network will not be able to access. It will affect EECS wireless Airbears in EECS including Sutardja, Cory, HMMB, and also soda hall. It will affect wired connections in Sutardja Dai Hall and some area of cory hall in the gen assign classrooms.

169.229.200.120/29 Sutardja Dai, ks2 net 169.229.250.128/27 Cory, Gen Assign Classrooms 169.229.144.0/25 HMMB CITRIS net 136.152.170.0/23 EECS AirBears 136.152.176.0/23 Sutardja Dai AirBears



Resolved as of 2011-03-16 06:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

winterm.EECS.Berkeley.EDU

March 14, 2011 by Mark Kraitchman

winterm.EECS.Berkeley.EDU the general
remote windows desktop server went offline
between 8am and 8:12 am. It appears to
be having a hardware problem.
[Read more…] about winterm.EECS.Berkeley.EDU

Filed Under: News

EECS Listserver and Jabber/IM down due to database problems

March 12, 2011 by IRIS Staff

Starting last night around 10:50PM, the [EECS mailing list service]( https://iris.eecs.berkeley.edu/15-faq/mailinglists/) and the [EECS IM service (Jabber/XMPP)](https://iris.eecs.berkeley.edu/15-faq/35-unsupported/04-jabber.html) went offline due to problems communicating with a backend database server.

Staff are looking into the problem. Please note, as [help@eecs](https://iris.eecs.berkeley.edu/help/) is a mailing list on the EECS listserver, staff may not be get problem reports sent there until after this problem is resolved. Please check here for updates until these services are back up.
[Read more…] about EECS Listserver and Jabber/IM down due to database problems

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists

Unplanned Power Outage

March 10, 2011 by IRIS Staff

There was a loss of power to both Rhea and Cronus this afternoon. Unfortunately, due to the power renovations in preparation for the new UPS installation, both servers were connected to the same power source. This will be corrected as soon as possible. We regret this inconvenience.

Resolved as of 2011-03-10 15:10:00

Filed Under: Resolved Incidents Services: DNS

March 2011 Server Patching

March 8, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 8th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, March 9th, at 3:00 am.
[Read more…] about March 2011 Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Scheduled Outage in Sutardja Dai Hall

March 8, 2011 by Janet Shu

IST will reroute a fiber jumper in Sutardja Dai Hall from 6:30am to 7:00am on March 8, 2011.

During this work users on the following subnets in Sutardja Dai Hall will be without network connectivity.

eva_zone_cobalt_10.254.244.0/24 Evans-Zone-PPCS-Net_128.32.211.0/27 Evans-Zone-PPCS-Net_10.129.128.0/25 AirBears

Please direct any questions you may have regarding this announcement to IST. http://ist.berkeley.edu/support/service-desk/

Thanks.

Resolved as of 2011-03-08 07:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

winterm.eecs is down

March 7, 2011 by Lars Rohrbach

Windows terminal server winterm.eecs is currently offline. Staff have been notified.
[Read more…] about winterm.eecs is down

Filed Under: Resolved Incidents Services: winterm.eecs

Brief outage to most IRIS services

March 3, 2011 by Rob McNicholas

The IRIS Storage Area Network seems to have gone offline around 8:20am, and was restored around 8:45am. This impacted almost all IRIS services.

More details will be posted as they become available.

Resolved as of 2011-03-03 08:45:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage

Machine Room Power Maintenance

March 2, 2011 by IRIS Staff

We are not expecting any outages or impact to the network gear as we do have redundant power or switch services so users should not be aware of the outage. However, this notification is just in case of something unexpected. Unfortunately, we are not able to accomplish this work outside of normal business hours.

Resolved as of 2011-03-02 17:00:00

Filed Under: Resolved Incidents Services: Wired Networking

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