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IRIS

Instructional & Research Information Systems

Resolved Incidents

EECS Network Outage

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From some time late last night until about 11:30 this morning, much of the EECS network was down due to a major power failure in the Soda Hall Network Center.

Two circuit breakers feeding both the power distribution system and the A/C tripped causing the outage. IDSG staff responded to the outage as did a UCB electrician who were able to restore power The electrician is investigating the cause but we don’t yet know what the cause was.

Thanks to many EECS staff who helped during this outage to get things going again.

Fred Archibald

Resolved as of 2008-01-27 11:00:00

Network/NIS Problems (resolved)

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This afternoon, during a network maintenance operation, there was an issue with a pair of redundant fibers that lost link and then after the fiber links were restored, a configuration issue caused some delays in DNS and NIS. Service has been restored.

Resolved as of 2008-01-16 15:30:00

IRIS Website and Mailing Lists Offline Jan 15 Due to Server Maintenance

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The IRIS website and all Sympa mailing lists will be offline briefly beginning at 10:30p.m. on Tuesday, January 15 due to server maintenance.

The IRIS webserver and Sympa database server will be patched and rebooted into a new kernel. Total downtime for both services should be less than 30 minutes.

Any mail sent to a Sympa mailing list during the outage will be accepted as normal, but wont be delivered until the database is back online.
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Monthly Server Patching on January 9th

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Microsoft will release their patches for the month on Tuesday, Jan 8th, 2008.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, Jan 9th, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, Jan 9th, from 3:00p¿¿¿5:00p.
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Scheduled mail downtime on December 27, 2007

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There will be a scheduled mail downtime on Dec 27, 2007 from Noon to 4PM.

This downtime is to move from the current storage hardware to the new SAN storage hardware.

Mail will be unavailable during this downtime.

All incoming mail will be deferred and queued. No mail will be lost.

As long as you are using the hostname imap.EECS.Berkeley.EDU, there will be no problems with your mail service after the mail system is back on line.

Thank you in advance for your understanding,

IDSG
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IRIS Website, Mailing Lists Offline for Server Maintenance

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Beginning at 10:30p.m. on Thursday, Nov 29, 2007 the IRIS website and all Sympa mailing lists will be offline for server maintenance.

I will be rebooting the server hosting the IRIS website and the Sympa database in order to apply some operating system patches as well as updating the IRIS website and its configuration.

Mailing lists should only be unavailable for a few minutes while the server reboots, but the IRIS website won’t be available until about midnight.
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115 Cory Hall Scheduled Maintenance on Nov. 29th

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There will be some loss of connectivity with one of the switches at Room# 115 at Cory between 7 and 7:30 am on Thursday November 29th due to a Scheduled maintenance. Sorry for the inconvenience if any of you were planning to work in this room. IDSG will be running diagnostics.

Thank you

Resolved as of 2007-11-29 08:00:00

Bounced Emails on IMAP Server

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Due to a temporary misconfiguration a few emails sent by the IMAP server (messages forwarded from IMAP or sent via the web interface) have bounced between 11:10 and 11:15 AM. We apologize for the inconvenience.

Resolved as of 2007-11-28 11:15:00