The Department’s webmail interface on the IMAP server is down. Staff have been notified and are working on the problem. Updates will be posted on The IRIS Website as they become available.
[Read more…] about Webmail Interface is Down
Resolved Incidents
Matlab license expired
Our departmental Matlab license expired January 31, 2009.
We are still awaiting an updated license from central campus, who had assured us that the existing license would operate under a 30-day grace period.
IRIS staff will work with campus to expedite our license replacement.
[Read more…] about Matlab license expired
Wireless network outage
One of EECS switches requires to reboot On Jan 30 (Friday) at 6:00AM. This will affect EECS wireless services from 5-7 floors at Soda Hall. This rebooting should be less than 5 mins. Please keep your plan accordingly.
Resolved as of 2009-02-04 12:51:00
Volume on project.eecs out of space
At about 10:16 a.m. Sunday, January 25, one of the volumes on project.eecs ran out of free disk space.
The immediate issue was solved around 11:40 a.m. and more space was added later.
The immediate issue was solved around 11:40 a.m. and more space was added later.
Resolved as of 2009-01-25 11:41:00
Mailing List maintenance, Friday, Jan 23, 6pm
The Department’s mailing list server, lists.eecs.berkeley.edu, will be shutdown, upgraded and restarted starting at 6pm tonight. Mail sent to department mailing lists will be delayed during the outage, which is not expected to last longer than 15 minutes. The lists.eecs web interface will also be unavailable during this time.
A minor upgrade to the mailing list software was recently released which fixes a bug that was introduced in the previous version. Some of our mailing lists were affected by this bug, so we are upgrading with short notice.
The upgrade has been applied to a test server with no issues, and we expect the total downtime to be less than 5 minutes.
[Actual downtime was 7:17pm – 7:18pm.]
A minor upgrade to the mailing list software was recently released which fixes a bug that was introduced in the previous version. Some of our mailing lists were affected by this bug, so we are upgrading with short notice.
The upgrade has been applied to a test server with no issues, and we expect the total downtime to be less than 5 minutes.
[Actual downtime was 7:17pm – 7:18pm.]
Resolved as of 2009-01-23 19:18:00
delayed email via gateway.EECS.Berkeley.EDU
Delivery of email via gateway.EECS.Berkeley.EDU to @EECS.Berkeley.EDU, @CS.Berkeley.EDU and
@ERSO.Berkeley.EDU email addresses was delayed starting at
Thursday January 22, 2009 19:22.
gateway.EECS.Berkeley.EDU was unable to deliver email to one of the EECS SMTP servers that expands forwarding for users and mailing lists due to a temporary problem on that SMTP server. gateway.EECS.Berkeley.EDU should have then tried the other EECS SMTP server that expands forwarding, but it did not.
Normal service resumed Friday January 23, 2009 06:14. No email was lost. Warning messages concerning the delivery delay were sent to EECS and ERSO senders after four hours.
Staff is studying the situation and considering options to make the situation more robust in order to prevent future similar unplanned outages/delays.
gateway.EECS.Berkeley.EDU was unable to deliver email to one of the EECS SMTP servers that expands forwarding for users and mailing lists due to a temporary problem on that SMTP server. gateway.EECS.Berkeley.EDU should have then tried the other EECS SMTP server that expands forwarding, but it did not.
Normal service resumed Friday January 23, 2009 06:14. No email was lost. Warning messages concerning the delivery delay were sent to EECS and ERSO senders after four hours.
Staff is studying the situation and considering options to make the situation more robust in order to prevent future similar unplanned outages/delays.
Resolved as of 2009-01-23 06:14:00
MacSWW temporarily unavailable
The Mac Software Warehouse (macsww) is currently not available (clients are not able to access the shared files).
We hope to have service restored soon.
[Read more…] about MacSWW temporarily unavailable
Wireless outage near BID center in the Hearst Memorial Mining Building.
EECS Networks reports that the Wireless service near the BID center (3rd floor of the Hearst Memorial Mining Building) is out.
The Network Crew says the AP (the device that transmits and receives data for this location) has failed and will be replaced tomorrow morning likely before 9 a.m. (Wednesday, January 21st, 2009).
An update will be forth coming.
[Read more…] about Wireless outage near BID center in the Hearst Memorial Mining Building.
Webmail Interface on IMAP Server
The Department’s webmail interface on the IMAP server is down. Staff have been notified and are working on the problem. Updates will be posted on The IRIS Website as they become available.
[Read more…] about Webmail Interface on IMAP Server
January 2009 Server Patching
Microsoft will release their patches for the month on Tuesday, January 13th, 2009.
PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, January 14th, at 3:00 am.
macserver.eecs will be down for patching and maintenance Wednesday, January 14th, from 6:00 a.m. – 7:00 a.m.
PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, January 14th, at 3:00 am.
macserver.eecs will be down for patching and maintenance Wednesday, January 14th, from 6:00 a.m. – 7:00 a.m.
Resolved as of 2009-01-14 13:28:00