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delayed email via gateway.EECS.Berkeley.EDU

January 22, 2009 by Mark Kraitchman

Delivery of email via gateway.EECS.Berkeley.EDU to @EECS.Berkeley.EDU, @CS.Berkeley.EDU and @ERSO.Berkeley.EDU email addresses was delayed starting at Thursday January 22, 2009 19:22.

gateway.EECS.Berkeley.EDU was unable to deliver email to one of the EECS SMTP servers that expands forwarding for users and mailing lists due to a temporary problem on that SMTP server. gateway.EECS.Berkeley.EDU should have then tried the other EECS SMTP server that expands forwarding, but it did not.

Normal service resumed Friday January 23, 2009 06:14. No email was lost. Warning messages concerning the delivery delay were sent to EECS and ERSO senders after four hours.

Staff is studying the situation and considering options to make the situation more robust in order to prevent future similar unplanned outages/delays.

Resolved as of 2009-01-23 06:14:00

Filed Under: Resolved Incidents Tagged With: SMTP Server

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We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

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