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IRIS

Instructional & Research Information Systems

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Resolved Incidents

Email Delays

November 28, 2007 by IRIS Staff

We’re experiencing slow processing on our spam appliances and email delays as a result of that. We’re working with the vendor to fix this. We apologize for the inconvenience.
[Read more…] about Email Delays

Filed Under: Resolved Incidents Services: IMAP Server

Intermittent errors on 3rd floor (Soda Hall)

November 26, 2007 by IRIS Staff

IDSG is looking into the problem, but so far they have not found
anything out of the ordinary.
[Read more…] about Intermittent errors on 3rd floor (Soda Hall)

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

HERMES, MACSWW Outage

November 14, 2007 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Nov 13th.

HERMES and macserver.eecs, which hosts MACSWW, will be down for patching and maintenance Wednesday, Nov 14th, from 3:00p – 5:00p.

[Read more…] about HERMES, MACSWW Outage

Filed Under: Resolved Incidents Services: Mac Software Warehouse, winterm.eecs

PRINT, RIS, WINSWW Brief Outage

November 14, 2007 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Nov 13th.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, Nov 14th, at 3:00 am.

This will result in brief service outages.

[Read more…] about PRINT, RIS, WINSWW Brief Outage

Filed Under: Resolved Incidents Services: Print Server, RIS, Windows Software Warehouse

Print Queue Migration

November 5, 2007 by IRIS Staff

On **Monday November 5th**, all print queues will have been migrated to another server, the transition should be seamless.

Please report all print problems to IDSG as soon as possible. Functioning print queues are our priority.

Thank you for your patience.
[Read more…] about Print Queue Migration

Filed Under: Resolved Incidents Services: Print Server

Print Hardware Fix

October 31, 2007 by IRIS Staff

The windows print server is having hardware problems. One of the drives in the mirror had died and needs to be replaced, I will be doing that this morning. This should happen with out interrupting the service.

Resolved as of 2007-10-31 17:42:00

Filed Under: Resolved Incidents Services: Print Server

IRIS Website Offline for Maintenance, Oct 24

October 24, 2007 by IRIS Staff

The IRIS Website and Sympa mailing lists will be offline for maintenance on Wed, Oct 24 at 10:00p.m.

The machine hosting the website and the Sympa database needs to be rebooted to apply some operating system updates. Total downtime should be no longer than 30 minutes.
[Read more…] about IRIS Website Offline for Maintenance, Oct 24

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

E-Mail Service Delay

October 24, 2007 by IRIS Staff

The email server is responding slowly, the problem occurred around 9 a.m or even earlier today. IDSG is working to solve the problem.
[Read more…] about E-Mail Service Delay

Filed Under: Resolved Incidents Services: IMAP Server

New WINSWW

October 23, 2007 by IRIS Staff

On Tuesday Oct 23rd the EECS winsww server will be replaced with new hardware. The server will be unavailable from 6:00 am. Baring any problems, it will be available at 7:00am.
[Read more…] about New WINSWW

Filed Under: Resolved Incidents Services: Windows Software Warehouse

Network trouble

October 19, 2007 by IRIS Staff

We are experiencing problems with the network at or near the EECS border; IDSG is working to correct them. We will let you know as soon as we have more information.
[Read more…] about Network trouble

Filed Under: Resolved Incidents Services: Wired Networking

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IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

Recent Highlights

IT Support During Winter 2022 Energy Curtailment

December 7, 2022 by Lars Rohrbach

Upcoming Change to EECS Firewall Handling of SSH

September 22, 2022 by Lars Rohrbach

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