Resolved as of 2008-10-06 13:42:00
Resolved Incidents
Unplanned IMAP Server Reboot
Resolved as of 2008-10-01 10:35:00
Cory Router Problems
The main Cory Hall network router unexpectedly rebooted following a critical error. We’ve received at least one report of connectivity problems in Cory as of 1:15pm. Network staff are currently investigating the problem.
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EECS Website, FTP, Jabber, and Sympa Offline for Urgent SAN Maintenance
Due to some urgent maintenance to the SAN, the EECS Website, EECS FTP server, Jabber, and Sympa (mailing lists) services will be offline from 5:00 p.m. to 6:00 p.m. on Tuesday, September 23, 2008.
The servers hosting the aforementioned services lack redundant connections to the SAN which prevents them from remaining in service during the maintenance. We realize this is an unfortunate limitation and are procuring new hardware which will add the redundancy necessary to handle similar situations more gracefully in the future.
Our apologies for the short-notice and inconvenience.
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Network Problems Due to Services from cronus
After rebooting, cronus is functioning normally again.
Resolved as of 2008-09-22 13:55:00
Department Webserver Upgrade, Monday, Sep 15
We expect no downtime, but web services might be unstable around 6pm, but should stabilize no later than 6:15pm.
Most people will not notice any change, except that the web server will be much faster. And while the old server was very reliable, the new cluster gives us an even more robust and flexible environment.
This upgrade pertains to all [research websites](https://iris.eecs.berkeley.edu/10-services/web-technotes.html#upgrade) that are hosted on this server.
The software upgrade will affect a small number of people who have put passwords on part of their personal website. We will be contacting those individuals directly by email to let them know [what they will need to change](https://iris.eecs.berkeley.edu/10-services/web-technotes.html#upgrade).
If you would like access to the new server in advance to test out your personal website, please contact help@eecs and we will send you the necessary information.
Resolved as of 2008-09-15 18:12:00
Windows file service outage on home/project today
Most people won’t notice the brief outage, but there’s a possibility that some Windows applications with open files may get a bit confused. We recommend all affected users save any open files before 6pm and wait until a few minutes after 6pm to resume work.
The purpose of this brief outage is to resolve a problem that has prevented some Mac users from accessing our file servers. Once we have confirmed that problem has been resolved, a separate announcement will be made.
Resolved as of 2008-09-15 18:13:00
IMAP Server Unresponsive
The IMAP service is OK now (7pm).
Resolved as of 2008-09-11 19:00:00
September Server Patching
Microsoft will release their patches for the month on Tuesday, September 9th, 2008
PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, September 10th, at 3:00 am.
HERMES and macserver.eecs will be down for patching and maintenance Wednesday, September 10th, from 6:00 a.m. – 7:00 a.m.
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File Server Slowness
Access to EECS home directories on home.eecs was particularly slow for a while this morning. For users with mail or browser profiles in their home directories, this may have prevented their mail client or browser programs from functioning normally.
Access to project.eecs does not appear to have been affected.
Staff are investigating the cause. The likely culprit are slowdowns from a new backup combined with replication.
The symptoms disappeared at 9:30am on Tuesday, Sep 09. More should be known about the root cause by 9am Wednesday.
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