Instructional & Research Information Systems
A test of temporary generator power at the campus Data Center didn’t go well, and the Data Center was shut down at about 11am this morning. This affects a number of IRIS services, such as lists.eecs (mailing lists) and IRIS apps (account and system registration requests), and is also having an impact on wifi authentication.
Please see the Berkeley Status Dashboard for updates: https://berkeley.statusdashboard.com/event/192049/
[Read more…] about Unexpected Power Outage at Campus DatacenterMicrosoft will release their patches for the month on Tuesday, January 9th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.
PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 10th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, January 10th, depending on additional software updates.
Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.
On Wednesday, January 10th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).
[Read more…] about January IRIS Server PatchingMicrosoft will release their patches for the month on Tuesday, December 12th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.
PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 13th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, December 13th, depending on additional software updates.
Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.
On Wednesday, December 13th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).
[Read more…] about December IRIS Server PatchingDue to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 25 to Tuesday, January 2, reopening on Wednesday, January 3, 2024.
All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.
The IRIS Helpdesk office will be closed Wednesday, December 20 through Friday, January 5, re-opening on January 8. Helpdesk staff will be operating remotely December 20-23, and January 3-5. If you need on-site assistance between December 20-23 or January 3-5, please email help@eecs, and we may be able to schedule an appointment with you. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs during the campus closure period, but staff may not receive or reply to these messages until January 3.
Requests for new IRIS accounts that are received after 5pm December 15 may not be processed until January 3, 2024. Requests for network support that are received after 5pm December 20 may not be processed until January 3, 2024.
During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.
Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:
Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/reduced-it-support-fall-winter-holidays
Happy Holidays!
To accommodate the installation of new circuit breakers and PDU (Power Distribution Unit) connections, all electrical power to the 2nd and 4th floors of Soda Hall will be shutdown during the day of Thursday, January 4, 2024. Critical systems will be down from 6am until perhaps 5pm.
Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server gateway.eecs.
[Read more…] about Soda Hall Power Outage on January 4, 2024Microsoft will release their patches for the month on Tuesday, November 14th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.
PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 15th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, November 15th, depending on additional software updates.
Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.
On Wednesday, November 15th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).
[Read more…] about November IRIS Server PatchingStaff are investigating widespread reports that NFS-exported filesystems from the department fileserver became no longer accessible, as of yesterday evening. This affects both home directories and project storage shares.
[Read more…] about Issue with project/home filesystem exportsMicrosoft will release their patches for the month on Tuesday, October 10th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.
PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, October 11th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, October 11th, depending on additional software updates.
Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.
On Wednesday, October 11th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).
[Read more…] about October IRIS Server PatchingMicrosoft will release their patches for the month on Tuesday, September 12th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, September 13th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, September 13th, depending on additional software updates.
[Read more…] about September Windows Server PatchingVarious Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.
The departmental dhcp server is scheduled for downtime from 10pm to 10:30pm. login.EECS.Berkeley.EDU is scheduled for downtime from 10:30pm to 11pm. Other Linux hosts (e.g. DNS servers cronus and rhea, and SMTP server gateway.eecs) may also be briefly unavailable while rebooting approximately 6-7pm.
We expect actual downtimes to be shorter than scheduled.
[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Wednesday, August 9, 2023