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Instructional & Research Information Systems

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Lars Rohrbach

CIFS Shares From home & project Unresponsive

March 15, 2023 by Lars Rohrbach

We are investigating reports that Windows/CIFS shares from home.eecs and project.eecs became unavailable around 3pm today.

[Read more…] about CIFS Shares From home & project Unresponsive

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

March Windows Server Patching

March 10, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, March 14th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, March 15th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, March 15th, depending on additional software updates.

[Read more…] about March Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

IRIS to begin syncing names from CalNet

March 9, 2023 by Lars Rohrbach

Currently, when an IRIS account is created, the account name is set by the person requesting the account. It can be changed afterward, but such requests are processed manually.

In order to facilitate compliance with the new Gender Recognition and Lived Name policy, beginning on April 4, IRIS will begin syncing the following fields from the CalNet Directory to our systems:

  • First Name
  • Last Name

These fields are under the direct control of the owner. You can use a form on the CalNet website to update these fields.  We strongly recommend everyone review their current name settings so they are not surprised by any changes. You may have one of those accounts where your last name is in all capital letters – this is where you can change that.

We will sync these fields over from CalNet once a day at about 7am.  The updated fields will appear in these places:

  • IRIS LDAP Directory ldap.eecs.berkeley.edu
  • EECS Faculty and Staff Directory
  • EECS Active Directory

One added benefit of this is that we will begin supporting Unicode characters in these name fields so that we can properly display non-Latin characters.  You can add Unicode characters using the CalNet update form.

Filed Under: Highlights, News

February Windows Server Patching

February 10, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, February 14th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, February 15th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, February 15th, depending on additional software updates.

[Read more…] about February Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

January Windows Server Patching

January 10, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, January 10th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 11th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, January 11th, depending on additional software updates.

[Read more…] about January Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Network Interruption — January 8, 2023

January 8, 2023 by Lars Rohrbach

IRIS network staff are investigating some network interruptions that began just before 6:30pm.

Update: the cause was identified and all networks were stabilized around 8pm.

Filed Under: Resolved Incidents Services: Wired Networking

Dec 14: Service interruption (login.eecs, lists.eecs)

December 14, 2022 by Lars Rohrbach

We are investigating an apparent issue with our VMware infrastructure, which is affecting various IRIS systems, including access to login.eecs, rt.eecs (our ticketing system), and lists.eecs (our maillist server).

[Read more…] about Dec 14: Service interruption (login.eecs, lists.eecs)

Filed Under: Resolved Incidents Services: Mailing Lists, Unix Login Server

December Windows Server Patching

December 9, 2022 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, December 13th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 14th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, December 14th, depending on additional software updates.

[Read more…] about December Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

IT Support During Winter 2022 Energy Curtailment

December 7, 2022 by Lars Rohrbach

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Friday, December 23 to Monday, January 2, reopening on Tuesday, January 3, 2023. 

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.

The IRIS Helpdesk office will be closed Wednesday, December 21 through Wednesday, January 4, re-opening on January 5. If you need assistance between December 21-22 or January 3-4, please email help@eecs, and we may be able to schedule an appointment with you. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs during the campus closure period, but staff may not receive or reply to these messages until January 3.

Requests for network support or new IRIS accounts that are received after 5pm December 21 may not be processed until January 3, 2023.

During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

Instructional Computing Environment: inst@eecs

Research / Staff Computing Environment: help@eecs

Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/reminder-reduced-it-support-winter-holidays-and-curtailment

Happy Holidays!

Filed Under: News

November Windows Server Patching

November 4, 2022 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, November 8th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 9th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, November 9th, depending on additional software updates.

[Read more…] about November Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

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IRIS Service Status

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We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

Recent Highlights

Announcing Retirement of the EECS-PSK Wireless Network

April 6, 2023 by Derek Calderon

IRIS to begin syncing names from CalNet

March 9, 2023 by Lars Rohrbach

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