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Wired Networking

Wired network service

EECS Network Outage being investigated

April 28, 2017 by Lars Rohrbach

An unplanned network outage, affecting both wired and wireless networks within EECS, is being investigated by staff. At the time of this writing, the scope is unknown.
[Read more…] about EECS Network Outage being investigated

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network interruption at EECS border

April 10, 2017 by Lars Rohrbach

A little after 1pm today, we experienced a loss of network traffic at the EECS border. Typical network use within EECS continued to work, though it appeared we were cut off from the rest of campus, and the outside world.

Staff investigation found the problem to be at or with one of the department border firewall devices. The secondary firewall device has been made primary now, and traffic is routing properly. Staff will further examine the problem firewall device, to narrow down the specific cause.

Resolved as of 2017-04-10 14:10:00

Filed Under: Resolved Incidents Services: Wired Networking

Degraded Network Performance

March 13, 2017 by Derek Calderon

EECS is currently experiencing degraded network performance. Network staff are investigating. Updates will be posted here when available.
[Read more…] about Degraded Network Performance

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

SDH Floors 5-7 Network Outage, 2/8/17

February 8, 2017 by Derek Calderon

Wired and wireless are currently offline in floors 5-7 of Sutardja Dai Hall due to an apparent switch failure. Nanolab is unaffected.

Staff are coming onsite to investigate.
[Read more…] about SDH Floors 5-7 Network Outage, 2/8/17

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

December 22, 2016 by Derek Calderon

We will have a full system shutdown on Thursday, December 22nd at 7:30 AM to perform necessary fire and emergency power testing in our server rooms. The entire EECS network and all hosted resources will be offline during this maintenance.

This will affect networking in the following locations:

Wired and wireless networks offline:
* Soda Hall
* Cory Hall
* Sutardja Dai Hall
* Jacobs Hall
* BWRC

Wireless networks offline, wired remains online:
* Blum Hall
* Calvin Lab

Hosted resources such as the EECS website, file servers, etc. will be offline and globally inaccessible.

The facilities maintenance window is scheduled from 7:30 AM to 1 PM, but we anticipate the network and critical services should be back by 11AM if all goes well.

The intent is to perform these tests annually going forward; however we will learn from this year’s procedure and aim to keep more critical services online in the future.

If you have any questions about this maintenance, please contact help@eecs.berkeley.edu.
[Read more…] about EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

Filed Under: Resolved Incidents Services: Active Directory, DHCP, DNS, FTP Server, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage, Repo Service, Unix Login Server, Wiki Hosting, winterm.eecs, Wired Networking, Wireless Networking

Cory Hall networking down as of early Dec 10

December 10, 2016 by Lars Rohrbach

At about 1:30am Saturday, monitoring software indicates that our link from Soda Hall to Cory Hall went down, resulting in all Cory Hall hosts being offline/unreachable. Staff will investigate possible hardware failures, and hope to restore service later today.

EECS-Secure and EECS-RADtest authentication in all locations (not just Cory Hall) were also affected due to a single point of failure located in Cory Hall, which is set to be rectified in January.
[Read more…] about Cory Hall networking down as of early Dec 10

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network Outage, SDH 2-4th floors, 10/27/16

October 27, 2016 by Derek Calderon

We have just experienced an outage of a main switch which serves wired and wireless on the 2nd, 3rd, and 4th floors of SDH. Network staff are investigating and will repair ASAP.
[Read more…] about Network Outage, SDH 2-4th floors, 10/27/16

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

165 Cory Network Outage, 10/21/16

October 21, 2016 by Derek Calderon

The wired network in the 165 Cory server room will be offline from 8-10AM while switches are physically relocated.

All department services have redundant copies elsewhere and will not be affected. Private systems within 165 Cory will not have network connectivity.

Please contact help@eecs.berkeley.edu if you have any questions or concerns about this maintenance.
[Read more…] about 165 Cory Network Outage, 10/21/16

Filed Under: Resolved Incidents Services: Wired Networking

Network disruption

September 27, 2016 by Lars Rohrbach

Network staff are investigating two failed switches. The switch failures are affecting a number of hosts in the department; in particular, communication between hosts on the 128.32.48.0 subnet (165 Cory Hall) and the NIS/DNS servers cronus and rhea.

*Update*: as of 10:28am, communication between the 48 subnet and cronus/rhea was restored.
[Read more…] about Network disruption

Filed Under: Resolved Incidents Services: Wired Networking

EECS Internet Outage, 9/22/16

September 22, 2016 by Derek Calderon

EECS’ Internet connection went down at approximately 6AM due to a loss of default routes normally advertised by campus BGP. The issue was isolated and the campus NOC restored the routes shortly before 10AM.

We believe network connectivity to be fully restored at this time. If you continue to experience issues, please email help@eecs.berkeley.edu.

Resolved as of 2016-09-22 09:48:00

Filed Under: Resolved Incidents Services: Wired Networking

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