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Wired Networking

Wired network service

Jacobs Hall Wi-Fi Issues and Maintenance 3/14/16 10PM

March 14, 2016 by Derek Calderon

The wireless networks in Jacobs Hall are currently malfunctioning due to a defect in the new code which was applied on Friday night. This defect has disabled the wireless network by preventing the APs from powering on fully. Staff are currently implementing a hardware based workaround which will bring the APs online for the afternoon.

We have identified a newer version that closes this particular defect, and confirmed with campus IST that it does work as expected. This upgrade will be applied tonight at 10PM and will involve a brief (~2 minute) downtime for the wired and wireless networks in Jacobs Hall.
[Read more…] about Jacobs Hall Wi-Fi Issues and Maintenance 3/14/16 10PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Jacobs Hall Network Maintenance, 3/11/16 10PM

March 10, 2016 by Derek Calderon

We will be performing a software upgrade on the Jacobs Hall switch on this Friday, the 11th, at 10PM. This upgrade will address an issue with in-band management of the switch.

We expect all wired and wireless networks in Jacobs Hall to be unavailable for five to ten minutes while the upgrade is performed.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Jacobs Hall Network Maintenance, 3/11/16 10PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Soda Hall Network Outage, 3/8 1:10 PM

March 8, 2016 by Derek Calderon

There was a brief network outage in Soda Hall due to human error (a config typo). The error has been corrected and the network is back online.

Resolved as of 2016-03-08 13:14:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network Maintenance Outage, Tuesday 12/8 9PM

December 8, 2015 by Derek Calderon

There will be maintenance outages of the Soda and Sutardja Dai Hall networks on Tuesday, December 8th at 9PM in order to apply a vendor-suggested software update to the main routers for those buildings. The update is intended to fix a bug regarding in-band SSH management of the routers. The wired and wireless networks in each building will be unavailable while the update is being applied.

A similar upgrade was performed in Cory Hall on November 17th with no issues.

Each outage is expected to last for less than ten minutes. Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Network Maintenance Outage, Tuesday 12/8 9PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Cory Hall Network Maintenance Outage, Tues. 11/17 9PM

November 17, 2015 by Derek Calderon

There will be a maintenance outage of the Cory Hall network on Tuesday, November 17th at 9PM in order to apply a vendor-suggested software update to the building router. The update is intended to fix a bug regarding in-band SSH management of the router.

If this update is successful, we will be performing a similar process in Soda and Sutardja Dai Halls in the near future.

The outage is expected to last for less than ten minutes. Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Cory Hall Network Maintenance Outage, Tues. 11/17 9PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network Outage, Cory Hall 5th Floor, Friday Oct. 2

October 2, 2015 by Derek Calderon

There is currently an unplanned network outage for the fifth floor of Cory Hall. Network staff are investigating.

Update 7:39: We have been able to get in touch with Cory Hall facilities staff and have learned that there was an unexpected power outage during this morning’s scheduled elevator maintenance. Electricians have been onsite and are working to restore power to the fifth floor at this time.
[Read more…] about Network Outage, Cory Hall 5th Floor, Friday Oct. 2

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Scheduled Network Reboot, 9/28/15 7PM

September 28, 2015 by Derek Calderon

We will be performing scheduled reboots of the Soda, Cory, and Sutardja Dai Hall aggregation routers this evening between 7 and 7:30 PM. Each building will incur a network interruption approximately five minutes long while the routers reboot.

These reboots are in order to further troubleshooting on a bug affecting SSH management access to the devices.

Please contact help@eecs.berkeley.edu with any questions, comments, or concerns.
[Read more…] about Scheduled Network Reboot, 9/28/15 7PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network Outage SDH Nanolab – 9/20/15

September 20, 2015 by Derek Calderon

There was a brief network outage in the fifth/sixth floor of the SDH Nanolab due to a failed UPS. Network staff were already onsite and the UPS has been bypassed; full service has been restored.

Resolved as of 2015-09-20 17:09:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Soda Hall Scheduled Maintenance, Mon. 8/24 6:30PM

August 24, 2015 by Derek Calderon

We will be performing a software upgrade of the Soda Hall main router tonight at 6:30 PM. This upgrade is intended to address a software bug we have been encountering; the same upgrade was successful last week in Sutardja Dai Hall. Network service throughout the building will be impacted for approximately five minutes while the router reboots.
[Read more…] about Soda Hall Scheduled Maintenance, Mon. 8/24 6:30PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Cory Hall Scheduled Maintenance, Mon. 8/24 6PM

August 24, 2015 by Derek Calderon

We will be performing a software upgrade of the Cory Hall main router tonight at 6PM. This upgrade is intended to address a software bug we have been encountering; the same upgrade was successful last week in Sutardja Dai Hall. Network service throughout the building will be impacted for approximately five minutes while the router reboots.
[Read more…] about Cory Hall Scheduled Maintenance, Mon. 8/24 6PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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