Email is being delivered to the IRIS imap
server but is not being delivered to people’s
INBOXes.
Currently the imap server is suffering a very high
load but is not logging any errors.
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IMAP Server
Deprecated service: IMAP Server
Brief IMAP Outage
There was a brief IMAP outage this evening. Staff have restored service and are investigating the cause.
Resolved as of 2009-12-18 21:44:00
Unplanned storage/email outage
Departmental storage went offline around 2:40PM affecting Home Directories, Project Storage and IMAP/E-mail service.
Service has been restored and IRIS staff are investigating further into the causes and full extent of this outage. If you are still having problems with these or other services, please contact the [IRIS Helpdesk – (formerly known as EECS Helpdesk)](mailto:help@eecs)
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Mail Problem
We have seen evidence of some issues with both IMAP mail and web mail this evening. Staff have been alerted and are investigating the issue.
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IMAP Certificate Validation Error
A new SSL cert was installed on imap.eecs on Thursday night. This unfortunately required a new “chain” certificate as Entrust is moving to 2048 bit keys (current keys are 1024 bits). Normally the IMAP server should present this chain cert to the user’s mail client so that the process would be invisible to the end user. However, the chain cert was not installed on the server initially, so the server could not present the cert, and clients were getting a certificate validation error.
Around 2:30pm on Friday, the chain cert was properly installed on the server and after that most of clients began working again. At least one user is still experiencing issues with Windows Mobile and Xpressmail.
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Interruption to IMAP and other services
The Department’s directory server stopped responding around noon today. This affected multiple other services including www.eecs and imap.eecs.
The service was restarted at 12:19pm, and other services recovered soon after.
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IMAP Email Delayed
As of about 9:00 a.m., delivery of new email to IMAP inboxes is being delayed. Staff are working to resolve the issue.
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IMAP Server Outage
IMAP server is down. IRIS staff have been notified and are working to resolve the problem. Please look here for updates.
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IMAP service down
The IMAP mail server is currently not accepting connections. The web interface only displays one’s address book. Staff have been notified.
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Web Mail Interface to IMAP not responding once again
The web interface to IMAP (https://webmail.eecs.berkeley.edu) stopped responding to requests. Staff have been alerted and are working on the problem.
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