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IRIS

Instructional & Research Information Systems

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IMAP Server

Deprecated service: IMAP Server

IMAP outage

December 21, 2009 by Mark Kraitchman

Email is being delivered to the IRIS imap
server but is not being delivered to people’s
INBOXes.

Currently the imap server is suffering a very high
load but is not logging any errors.
[Read more…] about IMAP outage

Filed Under: Resolved Incidents Services: IMAP Server

Brief IMAP Outage

December 18, 2009 by IRIS Staff

There was a brief IMAP outage this evening. Staff have restored service and are investigating the cause.

Resolved as of 2009-12-18 21:44:00

Filed Under: Resolved Incidents Services: IMAP Server

Unplanned storage/email outage

December 11, 2009 by IRIS Staff

Departmental storage went offline around 2:40PM affecting Home Directories, Project Storage and IMAP/E-mail service.

Service has been restored and IRIS staff are investigating further into the causes and full extent of this outage. If you are still having problems with these or other services, please contact the [IRIS Helpdesk – (formerly known as EECS Helpdesk)](mailto:help@eecs)
[Read more…] about Unplanned storage/email outage

Filed Under: Resolved Incidents Services: Home Directory Storage, IMAP Server, Project Storage

Mail Problem

November 3, 2009 by IRIS Staff

We have seen evidence of some issues with both IMAP mail and web mail this evening. Staff have been alerted and are investigating the issue.
[Read more…] about Mail Problem

Filed Under: Resolved Incidents Services: IMAP Server

IMAP Certificate Validation Error

October 30, 2009 by Eric Fraser

A new SSL cert was installed on imap.eecs on Thursday night. This unfortunately required a new “chain” certificate as Entrust is moving to 2048 bit keys (current keys are 1024 bits). Normally the IMAP server should present this chain cert to the user’s mail client so that the process would be invisible to the end user. However, the chain cert was not installed on the server initially, so the server could not present the cert, and clients were getting a certificate validation error.

Around 2:30pm on Friday, the chain cert was properly installed on the server and after that most of clients began working again. At least one user is still experiencing issues with Windows Mobile and Xpressmail.
[Read more…] about IMAP Certificate Validation Error

Filed Under: Resolved Incidents Services: IMAP Server

Interruption to IMAP and other services

October 29, 2009 by Rob McNicholas

The Department’s directory server stopped responding around noon today. This affected multiple other services including www.eecs and imap.eecs.

The service was restarted at 12:19pm, and other services recovered soon after.
[Read more…] about Interruption to IMAP and other services

Filed Under: Resolved Incidents Services: Department Webservice, IMAP Server, LDAP

IMAP Email Delayed

October 26, 2009 by IRIS Staff

As of about 9:00 a.m., delivery of new email to IMAP inboxes is being delayed. Staff are working to resolve the issue.
[Read more…] about IMAP Email Delayed

Filed Under: Resolved Incidents Services: IMAP Server

IMAP Server Outage

August 18, 2009 by IRIS Staff

IMAP server is down. IRIS staff have been notified and are working to resolve the problem. Please look here for updates.
[Read more…] about IMAP Server Outage

Filed Under: Resolved Incidents Services: IMAP Server

IMAP service down

July 25, 2009 by Lars Rohrbach

The IMAP mail server is currently not accepting connections. The web interface only displays one’s address book. Staff have been notified.
[Read more…] about IMAP service down

Filed Under: Resolved Incidents Services: IMAP Server

Web Mail Interface to IMAP not responding once again

June 25, 2009 by IRIS Staff

The web interface to IMAP (https://webmail.eecs.berkeley.edu) stopped responding to requests. Staff have been alerted and are working on the problem.
[Read more…] about Web Mail Interface to IMAP not responding once again

Filed Under: Resolved Incidents Services: IMAP Server

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IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

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