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IRIS

Instructional & Research Information Systems

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IMAP Server

Deprecated service: IMAP Server

IMAP server down

February 19, 2008 by IRIS Staff

The imap server became unresponsive and was restarted.

Service was returned to normal.

Resolved as of 2008-02-19 14:00:00

Filed Under: Resolved Incidents Services: IMAP Server

Mail delays due to last night’s power outage.

January 28, 2008 by IRIS Staff

As a result of last night’s power outage, there were some mail delays (and some senders may have received 4-hour notices). Obviously mail has been queued up on the external (and some internal) systems, which caused a spike after the services have been restored. As of now there are still some delays, but things are getting better.

One of the spam appliances had an internal failure last night, which caused it to not be able to properly scan email and deliver it. As a result, there were about 54K messages queued up. It is currently going through the queue and delivering those messages.
[Read more…] about Mail delays due to last night’s power outage.

Filed Under: Resolved Incidents Services: IMAP Server

IMAP server rebooted

January 2, 2008 by IRIS Staff

The IMAP server has rebooted due to a crash. Staff are investigating further.

Resolved as of 2008-01-02 14:50:00

Filed Under: Resolved Incidents Services: IMAP Server

Scheduled mail downtime on December 27, 2007

December 27, 2007 by IRIS Staff

There will be a scheduled mail downtime on Dec 27, 2007 from Noon to 4PM.

This downtime is to move from the current storage hardware to the new SAN storage hardware.

Mail will be unavailable during this downtime.

All incoming mail will be deferred and queued. No mail will be lost.

As long as you are using the hostname imap.EECS.Berkeley.EDU, there will be no problems with your mail service after the mail system is back on line.

Thank you in advance for your understanding,

IDSG
[Read more…] about Scheduled mail downtime on December 27, 2007

Filed Under: Resolved Incidents Services: IMAP Server

Bounced Emails on IMAP Server

November 28, 2007 by IRIS Staff

Due to a temporary misconfiguration a few emails sent by the IMAP server (messages forwarded from IMAP or sent via the web interface) have bounced between 11:10 and 11:15 AM. We apologize for the inconvenience.

Resolved as of 2007-11-28 11:15:00

Filed Under: Resolved Incidents Services: IMAP Server

Email Delays

November 28, 2007 by IRIS Staff

We’re experiencing slow processing on our spam appliances and email delays as a result of that. We’re working with the vendor to fix this. We apologize for the inconvenience.
[Read more…] about Email Delays

Filed Under: Resolved Incidents Services: IMAP Server

E-Mail Service Delay

October 24, 2007 by IRIS Staff

The email server is responding slowly, the problem occurred around 9 a.m or even earlier today. IDSG is working to solve the problem.
[Read more…] about E-Mail Service Delay

Filed Under: Resolved Incidents Services: IMAP Server

Unexpected IMAP Server Outage

August 1, 2007 by IRIS Staff

The IMAP server rebooted unexpectedly today at approximately 12:20 PM, due to an unknown cause. IDSG does not suspect this to be a potential problem, but will keep an eye on the server.

Resolved as of 2007-08-01 12:25:00

Filed Under: Resolved Incidents Services: IMAP Server

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IRIS Service Status

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We have 0 Active Incidents, and 1 Scheduled Maintenance noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
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