IMAP Server

Deprecated service: IMAP Server

webmail interface to IMAP not responding

June 25, 2009 by Lars Rohrbach

The web interface to IMAP (https://webmail.eecs.berkeley.edu) stopped responding to requests. Staff are working on the problem.

Direct IMAP connection to the IMAP server (e.g. using Thunderbird, Outlook, or pine) is not affected.
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IMAP Service Online

June 17, 2009 by IRIS Staff

The IMAP Server experienced an unplanned outage while switching from the old LDAP servers to the new LDAP servers.

This was supposed to be a transparent switchover, but we ran into some unforeseen problems that caused the IMAP server to defer mail delivery.

While trouble shooting and fixing that problem users were not able to read mail.

This problem has been resolved.

IDSG regrets any inconvenience this has caused.

Resolved as of 2009-06-17 23:30:00

Webmail Service Restored

June 17, 2009 by IRIS Staff

The WebmailServer experienced an unplanned outage while switching from the old LDAP servers to the new LDAP servers.

This was supposed to be a transparent switchover, but we ran into some unforeseen problems that caused the Webmail server to not accept logins.

This problem has been resolved.

IDSG regrets any inconvenience this has caused

Resolved as of 2009-06-18 01:15:00

Follow-up SAN updates

June 7, 2009 by IRIS Staff

Some of the issues with yesterday’s upgrade could not be resolved yesterday, so we’ll be addressing them today. We expect the services to stay up, but there could be minor delays/slowdowns or short outages.
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Major Upgrades on June 6, 2009

June 6, 2009 by IRIS Staff

On Saturday, June 6th, we will be doing major upgrades to some of our
backend systems. This work will start at 10 am. We expect that some of
services will start coming back up in about 3 hours, but due to the
complexity and extensiveness of the upgrades, the downtime may extend well
beyond the 3 hour mark. These upgrades are imperative for the continuing
reliability of the infrastructure services. We apologize for the
inconvenience.

The following services will be affected:

* Home directories
* Project space
* UNIX SWW
* Departmental/IDSG web servers
* IMAP (due to the additional work, IMAP will be down for an additional 2 hours)
* argus/login (UNIX login servers)
* Department websites www.eecs / www.cs and all hosted project sites
* Department mailing lists hosted on lists.eecs
* buffy and all ACG applications
* wikis hosted on wiki.eecs
* Department’s jabber server, jabber.eecs
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IMAP server temporary Outage

May 27, 2009 by IRIS Staff

Recently there was an outage on the IMAP server, the administrators notified of a glitch of some kind which had the IMAP zone rebooted and caused an outage for a few minutes. It is now back up and running.
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IMAP Service is down

May 15, 2009 by IRIS Staff

There was just now a temporary outage of the imap service .

The service was restarted and all appears well now.
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IMAP Mail is Down

April 13, 2009 by IRIS Staff

The IMAP server is down at this time with an unknown problem. IDSG staff are working to correct the problem as quickly as possible.
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Problems with IMAP login

March 26, 2009 by IRIS Staff

We are currently experiencing problems with the IMAP service which prevent successful login to imap.eecs.berkeley.edu to retrieve and read email.

Access via mail clients such as Thunderbird or mutt is affected – those trying to access mail this way will experience login failures despite using valid logins and passwords.

Access via the webmail client at https://www.eecs.berkeley.edu/Mail is also affected. While login is successful, only the address book is available – no mail access is available.

Outgoing email via gateway.eecs.berkeley.edu is unaffected. Mail forwarding to other email services such as CalMail should still continue to work.

IRIS Staff are working to resolve this problem.
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IMAP Server Connectivity Problems

February 19, 2009 by IRIS Staff

IDSG is aware the imap server is experiencing intermittent connectivity problems and are working to resolve the issue.

We will keep you informed of further developments.
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