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Home Directory Storage

Home Directory Storage

NetApp Fileserver Maintenance, Saturday May 24, 2025

May 19, 2025 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, May 24, 2025.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

Filed Under: Scheduled Maintenance Services: Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Soda Hall 2nd Floor Power Outage on March 26, 2025

March 14, 2025 by Lars Rohrbach

Following up on the work done during the June 13th Soda Hall power outage, we have a similar outage for the second floor of Soda Hall scheduled during Spring Break, to complete (hopefully!) a circuit breaker replacement. As with the last outage, electrical power to the Soda Hall second floor will be down during much of the day on Wednesday, March 26, 2025. Critical systems will be down from about 6am until perhaps 5pm.

Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server smtp.eecs.

Any systems that remain powered-on but make use of HOME or PROJECT storage may become unresponsive during this time. Rebooting after maintenance is completed is usually recommended.

Services that will remain online and available include: DHCP, EECS Active Directory, EECS LDAP, wired networking, DNS (cronus.eecs), and maillists (lists.eecs), and the main department website eecs.berkeley.edu.

[Read more…] about Soda Hall 2nd Floor Power Outage on March 26, 2025

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, Personal Web Pages, Print Server, SMTP Server, Unix Login Server, winterm.eecs

North campus power outage Jan 4, 2025

January 4, 2025 by Lars Rohrbach

We have a power outage on part of campus, affecting at least Cory and Soda Halls, starting at just after 8am this morning. All EECS systems and networks may be unavailable until power is restored.

[Read more…] about North campus power outage Jan 4, 2025

Filed Under: Resolved Incidents Services: DHCP, Home Directory Storage, Project Storage, Unix Login Server, winterm.eecs, Wired Networking, Wireless Networking

NetApp Fileserver Maintenance, Saturday November 30, 2024

November 13, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, November 30, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday November 30, 2024

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

NetApp Fileserver Maintenance, Saturday August 17, 2024

August 7, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, August 17, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday August 17, 2024

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Soda Hall 2nd Floor Power Outage on June 13, 2024

June 3, 2024 by Lars Rohrbach

As noted following the January 4th Soda Hall power outage, an additional power outage for the second floor of Soda Hall is being scheduled to complete a circuit breaker replacement. Electrical power to the Soda Hall second floor will be down during much of the day on Thursday, June 13, 2024. Critical systems will be down from about 6am until perhaps 5pm.

Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server gateway.eecs.

Any systems that remain powered-on but make use of HOME or PROJECT storage may become unresponsive during this time. Rebooting after maintenance is completed is usually recommended.

Services that will remain online and available include: DHCP, EECS Active Directory, EECS LDAP, wired networking, DNS (cronus.eecs), and maillists (lists.eecs), and the main department website eecs.berkeley.edu.

[Read more…] about Soda Hall 2nd Floor Power Outage on June 13, 2024

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, Personal Web Pages, Print Server, SMTP Server, Unix Login Server, winterm.eecs

NetApp Fileserver Maintenance, Saturday March 30, 2024

March 24, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to update our NetApp fileserver, from 8am to 12pm on Saturday, March 30, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday Morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday March 30, 2024

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

File Server Maintenance (3 of 3), Tues. 2/13 12PM

February 12, 2024 by Derek Calderon

Tuesday, February 13th, between 12:00 and 1:30 PM, we will be performing network maintenance on one of the NetApp file servers which provides home and project file storage.

We expect no noticeable impact from this work, but there is the possibility for some increased latency and/or packet loss to the file servers. We will be monitoring for any performance issues and will be prepared to roll back the changes if necessary.

Update 13:07: This work has been completed without any noticeable interruptions. Please contact us at help@eecs.berkeley.edu if you notice any file service related issues.

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

File Server Maintenance (2 of 3), Thurs. 2/8 1PM

February 8, 2024 by Derek Calderon

Today, February 8th, between 1 and 3 PM, we will be performing network maintenance on one of the NetApp file servers which provides home and project file storage.

We expect no noticeable impact from this work, but there is the possibility for some increased latency and/or packet loss to the file servers. We will be monitoring for any performance issues and will be prepared to roll back the changes if necessary.

Update: This work was completed without any interruption to file shares. Please email help@eecs.berkeley.edu if you notice any issues.

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

File Server Maintenance, Thurs. 1/25 1PM

January 23, 2024 by Derek Calderon

This Thursday, January 25th, between 1 and 3 PM, we will be performing network maintenance on one of the NetApp file servers which provides home and project file storage.

We expect no noticeable impact from this work, but there is the possibility for some increased latency and/or packet loss to the file servers. We will be monitoring for any performance issues and will be prepared to roll back the changes if necessary.

Update 1/25 14:14: This work has been completed. Please contact us at help@eecs.berkeley.edu if you notice any issues with file service.

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

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