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Home Directory Storage

Home Directory Storage

File Server Slowness

September 9, 2008 by Lars Rohrbach

Access to EECS home directories on home.eecs was particularly slow for a while this morning. For users with mail or browser profiles in their home directories, this may have prevented their mail client or browser programs from functioning normally.

Access to project.eecs does not appear to have been affected.

Staff are investigating the cause. The likely culprit are slowdowns from a new backup combined with replication.

The symptoms disappeared at 9:30am on Tuesday, Sep 09. More should be known about the root cause by 9am Wednesday.
[Read more…] about File Server Slowness

Filed Under: Resolved Incidents Services: Home Directory Storage

Coeus/Project Downtime

August 20, 2008 by IRIS Staff

Attention System Administrators,

On Wednesday, August 20th from 6am-8am, IDSG will be migrating production file service of home directories and project space to the new NetApp filers. There will be downtime during this migration that will impact the majority of users in the department. Please evaluate the impact for your users and notify them of those details. A much shorter public announcement will be going out soon to the entire EECS community indicating that local System Administrators will be letting them know of any specific information as to how it will impact their work.

The following services will be affected:

– coeus
– project
– sww (not winsww)
– argus
– www.eecs and www.cs web servers
– the IRIS website

The following changes apply:

1. COEUS

– coeus.EECS.Berkeley.EDU will be replaced by home.EECS.Berkeley.EDU.

– NFS access will change from coeus:/vol/vol0/eecs/username to home:/eecs/username

– The amd and automaps will be appropriately changed.

– CIFS access will change from \\\\\\COEUS\HOME\username to
\\\\\\HOME\username

– The old hostname coeus will be a CNAME to home.EECS.Berkeley.EDU until September 20th.

2. PROJECT

– NFS access will change from project:/vol/vol[02]/projspace to project:/proj/projspace

**NOTE**: A few mount points will change in a different way. See the end of this announcement for details.

**NOTE2**: If your project spaces are merged, the details will be worked out with you directly outside of this announcement.

– The amd and automaps will be appropriately changed.

– CIFS share names will not be affected.

This announcement may be followed by additional updates if additional technical details need to be publicized. Certain requests may be delayed beyond the normal response time (e.g. amd/automap change requests, new user creation, project space creation, etc.) during the 2 weeks prior to the migration.

The downtimes for different services will be different. There will be one or more additional announcements as services get restored to allow early access to the appropriate systems. E.g. the actual downtime for coeus/home is expected to be only a few minutes.

This list will receive notice when access is restored.

Sysadmins should be ready to reboot systems that need to remount filesystems between 7:30 and 8 AM. CIFS access should resume during that time as well. The CIFS share names will not change and therefore should not require a reboot for those systems.

Be advised that there are a number of follow-up tasks after the outage, which could result in slow response from these systems.

If you experience problems during or after the outage, or have
additional questions – please contact Helpdesk at help@eecs or 2-7777 or 395 Cory.

Project Space Changes Exempt from the Default Rule
OLD NEW
project:/vol/vol2/231images project:/proj/deptweb/231images
project:/vol/vol0/bokor project:/proj/bokor/bokor
project:/vol/vol0/bokorgroup project:/proj/bokor/bokorgroup
project:/vol/vol2/brass project:/proj/brass-a
project:/vol/vol2/jordan project:/proj/jordan-a
project:/vol/vol2/landay project:/proj/landay-a
project:/vol/vol0/sequin-a project:/proj/sequin/sequin
project:/vol/vol2/sequin-a project:/proj/sequin/sequin-a
project:/vol/vol2/sequin project:/proj/sequin/sequin-b
project:/vol/vol2/smith project:/proj/smith-b
project:/vol/vol0/yelick project:/proj/yelick-old

[Read more…] about Coeus/Project Downtime

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, IRIS Website, Project Storage, Unix Login Server, Unix Software Warehouse, Wiki Hosting

Loss of Connections to Coeus and Project

February 27, 2008 by IRIS Staff

Unfortunately, the changes we made during the scheduled maintenance window to provide better redundancy caused an unforeseen loss of connectivity to our NIS servers on one network. This resulted in loss of mounts to Coeus and Project. We rolled back the changes and service has been restored. We will try again at a later date after we resolve the issue. Unfortunately, the issue was not discovered until after our scheduled downtime was over. We regret the inconvenience this caused.

Resolved as of 2008-02-27 08:45:00

Filed Under: Resolved Incidents Services: Home Directory Storage

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