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IRIS

Instructional & Research Information Systems

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Investigating network problems connecting to services outside of EECS

October 15, 2013 by IRIS Staff

We are investigating what seems to be a network outage affecting the department; network resources internal to the EECS network are reachable, but connecting outside of the EECS network (to campus and beyond) is experiencing problems. There seems to be high packet loss.
[Read more…] about Investigating network problems connecting to services outside of EECS

Filed Under: Resolved Incidents Services: Wired Networking

9am Oct 9 maintenance on department filers

October 9, 2013 by IRIS Staff

At 9am on Wednesday, October 8th, the department filers home, project, as well as BWRC filers hitz and hitz2 will have a proactive parts replacement with a NetApp technician. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about 9am Oct 9 maintenance on department filers

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Exchange Server FONTUS offline

October 9, 2013 by Lars Rohrbach

EECS Exchange server FONTUS is currently offline. Staff are investigating. This may be due in part to an unintended reboot following application of Microsoft patches.
[Read more…] about Exchange Server FONTUS offline

Filed Under: Resolved Incidents Services: EECS Exchange Service

Degraded network in Cory Hall

October 8, 2013 by Derek Calderon

Wired and wireless networking in Cory Hall are currently operating in a degraded state due to a network traffic issue. Network staff are currently onsite investigating and the network on the third floor has been disabled for diagnostic purposes. We apologize for the inconvenience and are working to correct the issue as soon as possible.
[Read more…] about Degraded network in Cory Hall

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Oct 2013 Server Patching

October 8, 2013 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Oct 8th, 2013.

PRINT and WINTERM will automatically patch and reboot Wednesday, Oct 9th, at 3:00 am.

WINTERM may be unavailable till 10:00am Oct 9th. This depends on the needed level of application updates in addition to the operating system updates.

Resolved as of 2013-10-10 11:24:00

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

Cluster.eecs and instfs connection to backup power

October 7, 2013 by IRIS Staff

The new UPS in 158 SDH is now ready for service, and a backup power connection will be added to cluster.eecs and instfs.eecs on Oct 7th at 7pm. No service interruption is anticipated, though some Windows shares may need to be re-mounted.
[Read more…] about Cluster.eecs and instfs connection to backup power

Filed Under: Resolved Incidents Services: Project Storage

login.eecs downtime Wednesday October 2, 2013 06:30-08:00am

October 2, 2013 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Wednesday October 2, 2013 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

EECS Mailing List Service down

October 2, 2013 by IRIS Staff

The web interface to the EECS Mailliist service went down at around 4:04AM. Attempts to restart it uncovered other problems which staff are now investigating.
[Read more…] about EECS Mailing List Service down

Filed Under: Resolved Incidents Services: Mailing Lists

EECS Recovering from Campus Power Failure

October 1, 2013 by Rob McNicholas

After the [campus-wide power failure](http://www.dailycal.org/2013/09/30/campus-wide-power-outage-disrupts-classes-early-monday-evening/) of 9/30, most IT services in EECS have been restored. IRIS-managed networks (wired and wireless), email, mailing lists, file service and web services have all recovered.

At this time (9:35am) power has just been restored to 165 Cory and staff are bringing equipment back up. If you manage equipment in 165 Cory, this would be a good time to check on it.

At this time we do not have any information on whether any EECS classes might be canceled. We will post updates to this article as more information becomes available.
[Read more…] about EECS Recovering from Campus Power Failure

Filed Under: News

gateway.eecs maintenance Tuesday October 1, 2013 06:30 to 07:00am

October 1, 2013 by Mark Kraitchman

Outgoing stmp service via gateway.eecs
will not be available during scheduled
mainenance on gateway.eecs beginning
Tuesday October 1, 2013 06:30

Though the scheduled downtime is 6:30am to 7am, we expect actual downtime to be less.

A renewed SSL certificate is being installed.
[Read more…] about gateway.eecs maintenance Tuesday October 1, 2013 06:30 to 07:00am

Filed Under: Resolved Incidents Services: SMTP Server

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