IRIS

Overnight between Wed. 1/11 and Thurs. 1/12 we will be transitioning EECS-Secure to a new authentication backend. The old servers, etips1.eecs.berkeley.edu and nps-0.eecs.berkeley.edu will be retired and replaced with a new cluster which will identify itself as clearpass.eecs.berkeley.edu. There will be no interruption to wireless connectivity during the transition.

EECS-Secure will continue to function as it has, but your computer may notice the change in server certificates and prompt you about it. We are listing some steps below that may be helpful if you have trouble connecting on Thursday morning, and remember that you will be able to use other networks (e.g. AirBears2, CalVisitor) to visit this page and the EECS-Secure FAQ.

Windows 10:
* “Continue connecting? If you expect to find EECS-Secure in this location, go ahead and connect.”
* You can click “Connect”, but first we recommend clicking “Show certificate details” and verifying the thumbprint against the Server Certificate at the EECS-Secure FAQ link below.

Mac OS:
* “Before authenticating to the server ‘clearpass.eecs.berkeley.edu’, you should examine the server’s certificate to ensure that it is appropriate for this network.”
* Verify that the server name is “clearpass.eecs.berkeley.edu” and click “Show Certificate” to confirm that the certificate is valid; then click “Continue” to connect.

Linux:
* We have seen many different behaviors depending on distro and version. If you have trouble, we recommend deleting the saved network and reconnecting, making sure to check the authentication details in the EECS-Secure FAQ, which is linked below.

If the above aren’t helpful to you, you might try following the Linux advice by deleting your saved EECS-Secure and reconnecting from scratch. In any case, if you have trouble, please visit the helpdesk in 395 Cory Hall.

More information about EECS-Secure authentication, including configuration details, certificates, and certificate fingerprints can be found on the EECS-Secure FAQ:
https://iris.eecs.berkeley.edu/15-faq/21-network/eecs-secure.html

This change ONLY applies to EECS-Secure and will not affect any other networks, such as EECS-PSK, AirBears2, etc.

If you have been using EECS-RADtest to help us test the new servers, that network is no longer available and we strongly recommend you remove the saved network from your machine.

As a reminder, mobile devices are not fully supported on EECS-Secure. Depending on device and OS version, you may be able to connect, but we can provide only limited support. If you can’t connect to EECS-Secure, we recommend using CalVisitor, or EECS-PSK if you require EECS network access.

If you have any questions or problems, you may visit the helpdesk at 395 Cory Hall or help@eecs.berkeley.edu.

On December 28, 2016, a new device will become
gateway.EECS.Berkeley.EDU the IRIS authenticating
outgoing smtp server.

Please contact the IRIS help desk (help@eecs, 395 Cory M-F 9:30am-5pm,
642-7777) for help if you have questions or any issues
related to this change.

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 26 to Monday, January 2nd, reopening on Tuesday, January 3, 2017.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.

The IRIS Helpdesk will close early at noon on Friday December 23, and will reopen on Tuesday January 3. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 3.

Requests for new IRIS accounts that are received after 5pm December 21 will be processed on January 3, 2017.

During the break, Instructional labs will be locked, but the main servers will remain online (for details, see [the Instructional website](http://inst.eecs.berkeley.edu/End-of-Semester)). Instructional support staff will occasionally monitor inst@eecs email over the break. If you are unable to contact inst@eecs, you can leave a message at 510-643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option ???Automatically download the updates and install them on the schedule that I specify??? with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs

Information regarding campus IT closures is available here:
https://technology.berkeley.edu/news/it-schedule-holidays-and-curtailment-2016

Happy Holidays!