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cronus and rhea downtime – Thursday February 6, 2020 06:45-07:15am

February 5, 2020 by Mark Kraitchman

cronus one of the departmental DNS, NIS and time servers will be down for a needed reboot to activate changes delivered by some RHEL patches from 6:45-7:00am.

rhea the other departmental DNS, NIS and time server will be down for a needed reboot to activate changes delivered by some RHEL patches from 7:00-7:15 am.

Though the total scheduled downtime is 6:45am to 7:15am, we expect actual downtime to be less.

[Read more…] about cronus and rhea downtime – Thursday February 6, 2020 06:45-07:15am

Filed Under: Resolved Incidents Services: DNS, NIS, NTP

dhcp server downtime – Thursday February 6, 2020 06:30-07:00am

February 5, 2020 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 6:30am to 7:00am, we expect actual downtime to be less.

[Read more…] about dhcp server downtime – Thursday February 6, 2020 06:30-07:00am

Filed Under: Resolved Incidents Services: DHCP

login.eecs downtime – Thursday February 6, 2020 06:30-07:00am

February 5, 2020 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 6:30am to 7am, we expect actual downtime to be less.

[Read more…] about login.eecs downtime – Thursday February 6, 2020 06:30-07:00am

Filed Under: Resolved Incidents Services: Unix Login Server

New Print Server

January 14, 2020 by Lars Rohrbach

With the ending of Microsoft support for Server 2008, we are moving a new version of print.eecs into production, running Server 2016, effective Wednesday morning, January 15, 2020.

All print queues have been migrated to the new print server, and lpd service as well, so existing print clients should not need any configuration changes, and should just be able to keep printing as expected.

If you do have any problems with printing via print.eecs, please report them to help@eecs, and we’ll attempt to fix them as soon as possible.

[Read more…] about New Print Server

Filed Under: Resolved Incidents Services: Print Server

Mailing Lists & IRIS Applications patching Wednesday Jan 15, 5pm

January 14, 2020 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 5pm Wednesday, Jan 15, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 5pm and 6pm.

  • Department mailing list services (lists.eecs.berkeley.edu)
  • IRIS Roster and Network applications on iris2.eecs.berkeley.edu.
[Read more…] about Mailing Lists & IRIS Applications patching Wednesday Jan 15, 5pm

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

January 2020 Windows Server Patching

January 13, 2020 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, January 14th, 2020. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 15th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, January 15th, depending on additional software updates.

[Read more…] about January 2020 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

IT Support During Winter 2019 Energy Curtailment

December 18, 2019 by Lars Rohrbach

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 23 to Wednesday, January 1, reopening on Thursday, January 2, 2020.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.

The IRIS Helpdesk will close early at noon on Friday, December 20, and will reopen on Thursday, January 2. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2.

[Read more…] about IT Support During Winter 2019 Energy Curtailment

Filed Under: News

EECS-Secure Authentication Certificate Updated

December 15, 2019 by Derek Calderon

The certificate used by the EECS-Secure authentication servers (clearpass.eecs.berkeley.edu) has been updated. Wireless devices using EECS-Secure may prompt you to accept the updated certificate before you can reconnect to the network.

Updated certificate files and fingerprints have been published here in case you would like to verify the new certificates or install them on a device.

Filed Under: News Services: Wireless Networking

ftp.eecs / ftp.cs service interruption

December 11, 2019 by Rob McNicholas

The Department’s ftp server ftp.eecs.berkeley.edu (aka ftp.cs.berkeley.edu) has been offline since 10am due to a firewall misconfiguration. We expect it to be back online by 12pm.

[Read more…] about ftp.eecs / ftp.cs service interruption

Filed Under: Resolved Incidents Services: FTP Server

gateway.eecs downtime – Tuesday December 10, 2019 07:15-07:45am

December 9, 2019 by Mark Kraitchman

The departmental authenticating outgoing smtp server gateway.eecs will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:15am to 7:45am, we expect actual downtime to be less.

[Read more…] about gateway.eecs downtime – Tuesday December 10, 2019 07:15-07:45am

Filed Under: Resolved Incidents Services: SMTP Server

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