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IRIS

Instructional & Research Information Systems

EECS Helpdesk — Spring Break Hours

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###395 Cory Hall Hours
* **Monday 3/24:** 10:00 a.m. — 5:00 p.m.
* **Tuesday 3/25 — Thursday 3/27:** 9:00 a.m. — 5:00 p.m.
* **Friday 3/28:** *Closed* (University Holiday)

###311 Soda Hall Hours
* **Monday 3/24:** 11:00 a.m. — 1:00 p.m.
* **Tuesday 3/25:** *Closed*
* **Wednesday 3/26:** 10:00 a.m. — 2:00 p.m.
* **Thursday 3/27:** *Closed*
* **Friday 3/28:** *Closed* (University Holiday)

Normal hours will resume on Monday, 3/31/08.

RIS Server to be Upgraded

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The windows remote installation server (RIS) will be upgraded on Wednesday March 19th at 6:00 a.m.

During the upgrade Windows remote installation, and ris.eecs.berkeley.edu will not be available. Total downtime shouldn’t be more than an hour and RIS service will be available by 7:00 a.m.

With this upgrade Windows remote installation has changed. Upon booting to ris.eecs.berkeley.edu you will have two choices:

1. IDSG ONLY – WDS
2. Remote Installation Services

Windows deployment services (WDS) is still under development and available only to members of the IDSG group. Remote Installation Services will take you to the familiar blue pages and install Windows.

If you accidentally run WDS, just reboot your host, no changes will have been made.

See the [FAQ](/15-faq) for [instructions on using RIS](/15-faq/05-windows_2000/install-ris.html).

Please contact help@eecs if you have any trouble installing Windows from ris.eecs.berkeley.edu.
[Read more…] about RIS Server to be Upgraded

Spam blocking and filtering

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To alleviate a particularly bad state of email delays yesterday we have started blocking hosts that appear on SpamHaus XBL and SBL blacklists in the morning. The effect was not immediate, as there were huge queues already. However, later that day we have seen the email delays drop from hours down to effectively 0 and this situation continued to stay this way up until 7am today (when this mail is being sent).

Resolved as of 2008-03-13 09:30:00

PRINT, RIS, and WINSWW Scheduled Patching

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Microsoft will release their patches for the month on *Tuesday, March 11th*.

**PRINT**, **RIS** and **WINSWW** will automatically patch and reboot **Wednesday, March 12th**, at **3:00 am**.

**HERMES** and **macserver.eecs** will be down for patching and maintenance **Wednesday, March 12th**, from **6:00 a.m. – 7:00 a.m**.
[Read more…] about PRINT, RIS, and WINSWW Scheduled Patching

Intermittent E-Mail Delays

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There have been some intermittent problems with the imap server, and the problems are currently being looked into.

Mail continues to be slow at times due to the amount of SPAM processed.

IDSG is working to resolve the problem.

IDSG continues to work with an open call to the vendor to solve this problem.

There is no estimated date for a resolution.
[Read more…] about Intermittent E-Mail Delays

IRIS Website and Mailing Lists Offline Briefly Due to Maintenance

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The IRIS Website and Sympa Mailing Lists will be offline briefly beginning at 11:00 p.m. on Wednesday, February 27, 2008 due to server maintenance.

The machine serving as a web and database server for both services needs to be patched and rebooted. Total downtime should be less than 30 minutes. Any messages sent to one of the Sympa mailing lists during this time will be queued and delivered once service is restored.
[Read more…] about IRIS Website and Mailing Lists Offline Briefly Due to Maintenance

Loss of Connections to Coeus and Project

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Unfortunately, the changes we made during the scheduled maintenance window to provide better redundancy caused an unforeseen loss of connectivity to our NIS servers on one network. This resulted in loss of mounts to Coeus and Project. We rolled back the changes and service has been restored. We will try again at a later date after we resolve the issue. Unfortunately, the issue was not discovered until after our scheduled downtime was over. We regret the inconvenience this caused.

Resolved as of 2008-02-27 08:45:00