• Skip to main content
  • Skip to primary navigation
  • Skip to primary sidebar
  • UC Berkeley
  • Berkeley Engineering
  • EECS
Header Search Widget

IRIS

Instructional & Research Information Systems

  • About Us
  • Get Started
  • Get Help
  • FAQ
    • FAQ: Accounts
    • FAQ: EECS Slack
    • FAQ: File Storage
    • FAQ: Hardware
    • FAQ: MacOS
    • FAQ: Mail
    • FAQ: Mailing Lists
    • FAQ: Network
    • FAQ: Security
    • FAQ: Unix
    • FAQ: Web
    • FAQ: Windows
  • Services
    • Accounts
    • Backups
    • E-mail
    • EECS Login Servers
    • File Storage
    • Infrastructure
    • Mailing Lists
    • Networks
    • Printing
    • Room Reservations
    • Security
    • Software
    • Unix
    • Web
  • Policies
  • Forms
    • System Registration/Update
    • Account Request Form
    • Network Problem Report
    • Project Storage Request
    • SSL Certificate Request
    • All Other Forms
  • Rates

Network/NIS Problems (resolved)

January 16, 2008 by IRIS Staff

This afternoon, during a network maintenance operation, there was an issue with a pair of redundant fibers that lost link and then after the fiber links were restored, a configuration issue caused some delays in DNS and NIS. Service has been restored.

Resolved as of 2008-01-16 15:30:00

Filed Under: Resolved Incidents Services: DNS, NIS

IRIS Website and Mailing Lists Offline Jan 15 Due to Server Maintenance

January 15, 2008 by IRIS Staff

The IRIS website and all Sympa mailing lists will be offline briefly beginning at 10:30p.m. on Tuesday, January 15 due to server maintenance.

The IRIS webserver and Sympa database server will be patched and rebooted into a new kernel. Total downtime for both services should be less than 30 minutes.

Any mail sent to a Sympa mailing list during the outage will be accepted as normal, but wont be delivered until the database is back online.
[Read more…] about IRIS Website and Mailing Lists Offline Jan 15 Due to Server Maintenance

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

VMWare Fusion now available for Mac OS X users

January 10, 2008 by Rob McNicholas

We are pleased to announce that we are now making VMWare Fusion available to Mac users in EECS at no extra cost.

## What is Fusion?
Fusion is a virtualization application which lets you run other
operating systems simultaneously with OS X. For example, one could run Microsoft Windows on top of OS X, allowing a Mac user to take advantage of all the Windows site-licensed software that is available on campus.

## How to Get It
To pick up your Fusion serial number:

– Visit the EECS Helpdesk in 395 Cory between 9am-5pm, Monday-Friday with the following:
1. a photo ID
2. the name or serial number of your registered computer

– You will receive a unique serial number to activate a copy of Fusion.

You can then visit the VMWare website to register your serial number:
http://www.vmware.com/registernow

On the VMWare webite, create a new account, and register the serial
number you were given by the helpdesk. You can then download the latest
version of the software from http://www.vmware.com/download/fusion

## If You Want To Install Windows
Please Note: Fusion does not include any other operating systems, so if
you want to install Windows on your Mac, you still need a valid
Microsoft Windows license and media. You can sign out an
EECS-site-licensed copy of Microsoft Windows XP from the helpdesk at the
time you pick up your Fusion license key, or you can use any other legal
copy of Windows, Solaris, Linux or FreeBSD you wish.

## How to Get Help
While they are distributing the keys, the EECS helpdesk is not geared up
to provide technical support for Fusion, so you will need to avail
yourselves of the free online resources if you run into any technical
issues. The mac-users@eecs mailing list can be used for local
discussions and community support. We also have a limited number of
support keys which can be used for support issues that require help from
VMWare. If you feel you need this sort of support, please contact
help@eecs.

## Who is Eligible
The cost of Fusion was funded by our EECS computer account fees, so this
offer is only open to EECS users with a standard computer account.

Please direct any questions to help@eecs.

Filed Under: News

EECS Helpdesk Telephone Under Technical Difficulties

January 9, 2008 by IRIS Staff

The EECS Helpdesk Telephone is under construction as it not able to answer phone calls or even make calls. It will be repaired and running hopefully within the next week.

Filed Under: News

Monthly Server Patching on January 9th

January 9, 2008 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Jan 8th, 2008.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, Jan 9th, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, Jan 9th, from 3:00p¿¿¿5:00p.
[Read more…] about Monthly Server Patching on January 9th

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

IMAP server rebooted

January 2, 2008 by IRIS Staff

The IMAP server has rebooted due to a crash. Staff are investigating further.

Resolved as of 2008-01-02 14:50:00

Filed Under: Resolved Incidents Services: IMAP Server

Scheduled mail downtime on December 27, 2007

December 27, 2007 by IRIS Staff

There will be a scheduled mail downtime on Dec 27, 2007 from Noon to 4PM.

This downtime is to move from the current storage hardware to the new SAN storage hardware.

Mail will be unavailable during this downtime.

All incoming mail will be deferred and queued. No mail will be lost.

As long as you are using the hostname imap.EECS.Berkeley.EDU, there will be no problems with your mail service after the mail system is back on line.

Thank you in advance for your understanding,

IDSG
[Read more…] about Scheduled mail downtime on December 27, 2007

Filed Under: Resolved Incidents Services: IMAP Server

Computing Support during the 2007 Winter Holiday

December 17, 2007 by Rob McNicholas

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Saturday, December 22 to Tuesday, January 1, reopening on Wednesday, January 2, 2008.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. We expect full service to resume on January 2nd.

The EECS Department’s Computer Helpdesk will be closed during this time. Problem reports can be left on the Helpdesk voice mail (2-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2nd.

During the break, Instructional labs will be locked, but the main servers should remain online (imail.eecs, inst.eecs, cory.eecs, mamba.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs over the break. If you are unable to contact inst@eecs, you can leave a message at 643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2nd.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option ‘Automatically download the updates and install them on the schedule that I specify’, with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

* Instructional Computing Environment: inst@eecs
* Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

Filed Under: News

Soda Helpdesk Holiday Closure

December 13, 2007 by Lars Rohrbach

The Soda Helpdesk (313 Soda Hall) will be closed beginning December 13, as our student staff prepare for finals and the approaching winter break. We will re-open in mid-January.

The Cory Helpdesk (395 Cory Hall) will remain open on a normal schedule of 9-5, but will be closed during the University break (December 24 to January 1).

Filed Under: News

System Requests Statistics Now Available

December 6, 2007 by IRIS Staff

If you’ve ever wondered how many System Registrations, Updates, or Deregistrations IRIS receives in a given month or on average for the year, your question has finally been answered.

Head on over to the [reports](/reports) page and see for yourself.

While you’re there, you may also want to peruse our selection of past CNIL annual reports.

Filed Under: News

  • « Go to Previous Page
  • Go to page 1
  • Interim pages omitted …
  • Go to page 154
  • Go to page 155
  • Go to page 156
  • Go to page 157
  • Go to page 158
  • Interim pages omitted …
  • Go to page 190
  • Go to Next Page »

Primary Sidebar

IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
  • About
  • Contact
  • Privacy
  • Accessibility
  • Nondiscrimination

© 2022–2025 UC Regents  |  Log in