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Instructional & Research Information Systems

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IMAP service down

July 25, 2009 by Lars Rohrbach

The IMAP mail server is currently not accepting connections. The web interface only displays one’s address book. Staff have been notified.
[Read more…] about IMAP service down

Filed Under: Resolved Incidents Services: IMAP Server

Wireless maintenance: EECS RADIUS server

July 23, 2009 by Janet Shu

I plan to apply one patch on new RADIUS server tomorrow morning (July 23) at 9:30AM. It will take about 15 mins. I would like to schedule about 30 mins windows between 9:30-10:00AM.
This will affect wireless users only in BWRC and Par lab area. Please make your plan accordingly.

Thanks,
[Read more…] about Wireless maintenance: EECS RADIUS server

Filed Under: Resolved Incidents Services: Wireless Networking

IRIS website offline unexpectedly

July 17, 2009 by Rob McNicholas

The IRIS website went offline unexpectedly around 11:06pm Friday, July 17th. I was trying to debug a problem with the firewall when all access to the internet was interrupted.

Service was restored around midnight.

My apologies for the outage.

Resolved as of 2009-07-18 00:00:00

Filed Under: Resolved Incidents Services: IRIS Website

July 2009 Server Patching

July 14, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, July 14th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, July 15th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, July 15th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-07-15 11:50:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Firmware upgrade: EECS border router

July 14, 2009 by Janet Shu

Tuesday July 14th at 7:00AM, we will be upgrading software on the EECS department border router. During the outage, all EECS networks will be disconnected from the Internet, including Soda, Cory, Sutardja Dai,BWRC, and portions of HMMB. The work should only take a few minutes,but we’re reserving a 30-minute window in case of problems.

Please plan accordingly.

[Read more…] about Firmware upgrade: EECS border router

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

VPN Service Changes

July 13, 2009 by IRIS Staff

IST is replacing the campus VPN concentrator. The new system is live as of Monday, July 13th.

The old VPN service hosts a separate instance which allows access using EECS usernames and passwords. Due to low use and because it no longer provides unique functionality, IRIS has elected to end this EECS VPN service on August 12, 2009 when IST decommissions the old VPN hardware.

The new VPN requires new Cisco AnyConnect client software and you will need to login using your Calnet ID rather than EECS credentials.

In addition to adding 64-bit Windows support, the new VPN supports IPv6 transport across the tunnel.

IST has provided comprehensive documentation on the new VPN service and the client software:

http://inews.berkeley.edu/articles/Jul2009/VPN

http://www.net.berkeley.edu/vpn/

https://kb.berkeley.edu/kb2665

Filed Under: News

vulnerability in Internet Explorer

July 7, 2009 by Mark Kraitchman

Microsoft posted Security Advisory (972890)
entitled “Vulnerability in Microsoft Video ActiveX
Control Could Allow Remote Code Execution” on
Monday July 6, 2009 –

The flaw affects people running Internet Explorer
on machines running Windows XP or Windows Server 2003.
A remote, unauthenticated attacker could execute arbitrary code
with the privileges of the victim user.

For such devices, it is recommended that
Microsoft Video ActiveX Control be disabled from
running in Internet Explorer –
http://support.microsoft.com/kb/972890#FixItForMe

http://www.kb.cert.org/vuls/id/180513
[Read more…] about vulnerability in Internet Explorer

Filed Under: News

Cory Router to Undergo Code Maintenance

July 7, 2009 by IRIS Staff

On Tuesday July 7th at 6:30am, the main Cory Router will undergo code maintenance till 7am. This will affect ALL network activity in Cory Hall with the exception of a few hard wired ports in 2nd floor campus classrooms which are connected directly to the campus network.

If all goes well, the outage will only be for a few minutes and may not
even be noticed, but there are no guarantees.

[Read more…] about Cory Router to Undergo Code Maintenance

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

4th Floor Soda Wireless restored.

July 1, 2009 by IRIS Staff

Wireless access points which serve the north parts of the 3rd and 4th floors of Soda hall were accidentally disabled. Someone inadvertently hit the switch on the circuit which feeds the AP’s Power over Ethernet injectors.

Resolved as of 2009-07-01 10:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

Network Connectivity Issues

June 25, 2009 by IRIS Staff

Late this afternoon, there was what appears to be a network connectivity issue on the EECS server switch that caused some intermittent outages to some EECS servers. While service appears to be restored now, staff are investigating the issue.
Fred Archibald

Filed Under: News

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IRIS Service Status

Red
We have 3 Active Incidents, and 1 Scheduled Maintenance noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
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