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Instructional & Research Information Systems

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LDAP problem

May 28, 2009 by IRIS Staff

There is an LDAP problem that is affecting some services including sending mail through gateway.eecs . Staff are working to correct the problem.
[Read more…] about LDAP problem

Filed Under: Resolved Incidents Services: LDAP

Storage Area Network Maintenance

May 27, 2009 by IRIS Staff

There will be some minor Storage Area Network (SAN) maintenance tonight at 5pm. Services are not expected to go down, but there could be occasional minor delays or very short outages.
[Read more…] about Storage Area Network Maintenance

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

IMAP server temporary Outage

May 27, 2009 by IRIS Staff

Recently there was an outage on the IMAP server, the administrators notified of a glitch of some kind which had the IMAP zone rebooted and caused an outage for a few minutes. It is now back up and running.
[Read more…] about IMAP server temporary Outage

Filed Under: Resolved Incidents Services: IMAP Server

Network Maintenance for EECS network May 27th

May 27, 2009 by Janet Shu

We will sync network firmware and also upgrade the BootROM for one router in Soda 2nd floor (soda-server8810)on next Wed May 27,2009. We expect that there might be brief network outages between 6:00AM to 7:45AM.

This router serves several department servers and this will affect users who use network at that time. We regret any inconvenience this may cause. Please make your plans accordingly.
[Read more…] about Network Maintenance for EECS network May 27th

Filed Under: Resolved Incidents Services: Wired Networking

Department website, mailing lists, jabber offline

May 21, 2009 by Rob McNicholas

The department’s web server (www.eecs & www.cs), mailing list server (lists.eecs), and jabber server (jabber.eecs) all run on a Xen virtual cluster. After last night’s network failure was resolved around 2:30am, the Xen cluster failed to recover gracefully. These services had to be manually restarted this morning. Web and mailing list services were restored around 9:20am, and jabber was restored around 9:45am.

Staff are investigating why this occurred and how to prevent it from happening again.

Resolved as of 2009-05-22 09:30:00

Filed Under: Resolved Incidents Services: Department Webservice, Jabber, Mailing Lists

Network & Infrastructure Failure

May 21, 2009 by IRIS Staff

There was a software failure of the switch that serves many EECS services in Soda Hall this evening. That switch was rebooted restoring network connectivity to those servers but there was also a separate fiber channel failure involving home.eecs and project.eecs which both crashed. Work is ongoing to restore those services.
[Read more…] about Network & Infrastructure Failure

Filed Under: Resolved Incidents Services: Wired Networking

AirBears Outage Soda/Cory/BWRC/HMMB/Sibley

May 21, 2009 by IRIS Staff

We have received a report from IST staff that the AirBears access manager that serves Soda, Cory, BWRC, HMMB and Sibley is currently down. IST staff are investigating the problem.

AirBears Wireless service is effectively down. We regret the inconvenience. All EECS WLANs are still up.
[Read more…] about AirBears Outage Soda/Cory/BWRC/HMMB/Sibley

Filed Under: Resolved Incidents Services: Wireless Networking

Sutardja Dai Hall switch updates

May 18, 2009 by IRIS Staff

We’ve experienced unexpected blade reboots and multicast errors on some of the new switches in Sutardja Dai Hall. Per the vendor’s suggestion, I’ll be upgrading these to a newer software release.

Subnets Affected:
128.32.156.0/24, 128.32.247.0/25, 169.229.14.0/24, 169.229.222.0/23

The code revisions are close, so we expect to be able to perform a hitless upgrade; there should be no perceivable disruption. Nevertheless, I’m scheduling a 45 minute maintenance window (1715-1800) in case of problems.
[Read more…] about Sutardja Dai Hall switch updates

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

IMAP Service is down

May 15, 2009 by IRIS Staff

There was just now a temporary outage of the imap service .

The service was restarted and all appears well now.
[Read more…] about IMAP Service is down

Filed Under: Resolved Incidents Services: IMAP Server

network maintenance for BWRC network

May 14, 2009 by Janet Shu

We will upgrade the new image code for two BWRC switches on this Thursday May 14,2009. There will be brief network outages from 7:00AM to 7:10AM.

This will affect users who use wired connection in the BWRC lab and some machines that are connected to summit226-1 switch. Wireless in BWRC will not be affected. This upgrade should take less than 2 mins.

We regret any inconvenience this may cause. Please make your plans accordingly.

Resolved as of 2009-05-14 07:03:00

Filed Under: Resolved Incidents Services: Wired Networking

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