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Webmail login problem

September 10, 2009 by Lars Rohrbach

We’ve received and confirmed some reports of login problems to webmail.eecs, the web interface to the department IMAP mail server. The problem may be intermittent. Staff are investigating.

UPDATE

[2009-09-15 14:37:13 | Lars Rohrbach]

Staff have isolated and fixed the problem causing intermittent login failures to the IMAP web interface on webmail.eecs. A few people reported trouble accessing their mail using clients such as Outlook or pine; that is fixed as well.

Any further problems accessing the EECS IMAP server should be reported to help@eecs.

Technical note: it appears that there is a bug in the LDAP proxy code, and we now have a workaround in place.

Resolved as of 2009-09-15 12:45:00

Filed Under: Resolved Incidents Services: IRIS Website

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Outages to campus services are listed at berkeley.statusdashboard.com.

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