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Instructional & Research Information Systems

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April 2012 Server Patching

April 10, 2012 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, April 10th, 2012.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, April 11th, 2012, at 3:00 am.



WINTERM will be unavailable till 10:00am April 11th, 2012.

Resolved as of 2012-04-11 16:14:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Urgent Microsoft RDP patch (MS12-020)

March 17, 2012 by Lars Rohrbach

A critical vulnerability in the Remote Desktop Protocol (RDP) is addressed by a patch that Microsoft released for the March 2012 Patch Tuesday (patch MS12-020).

Exploit code for the RDP vulnerability has been made available online, so it’s especially important that this patch be applied as soon as possible to any Windows machines that have RDP enabled. Note that the campus Minimum Security Standard for Networked Devices dictates that

All currently available security patches must be applied on a schedule appropriate to the severity of the risk they mitigate.

We encourage you to apply all relevant Microsoft updates for any Windows machines you manage.

See also:

  • Microsoft Issues Urgent Patch for ‘Wormable’ RDP Vulnerability (PC World)
  • Critical update for Windows Remote Desktop (Berkeley Security website)

Filed Under: News

March 2012 Server Patching

March 14, 2012 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 14th, 2012.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, March 15th, at 3:00 am.



WINTERM will be unavailable till 10:00am, Wednesday, March 15th.

Resolved as of 2012-03-15 10:01:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

BWRC Network Connectivity

February 21, 2012 by Eric Fraser

The network connection to BWRC has been reported as failing. IDSG and IST staff have been alerted and are now working on the problem.

The vendor (Comcast) that handles the link has been notified and they are working on diagnosing the problem.

More details will be posted as they are known.
[Read more…] about BWRC Network Connectivity

Filed Under: Resolved Incidents Services: Wired Networking

Exchange server FONTUS maintenance on Feb 20

February 20, 2012 by Lars Rohrbach

The EECS Exchange service on FONTUS will be undergoing maintenance on Monday, February 20 (Presidents’ Day), beginning at about noon.

We will be defragmenting the Exchange database, which may take 3-5 hours. Service will resume once the defragmenting is complete.
[Read more…] about Exchange server FONTUS maintenance on Feb 20

Filed Under: Resolved Incidents Services: EECS Exchange Service

System upgrade for home and project storage

February 16, 2012 by IRIS Staff

The filer heads for home and project storage will be updated on Feb 16 at 6am. Service interruption is not anticipated, but any interruption is projected to be less than five minutes.

Resolved as of 2012-02-16 07:01:00

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Problems Activating Windows 7 or Microsoft Project

February 15, 2012 by Lars Rohrbach

New installs of Windows 7 (either using WDS network install or a DVD install) or of Microsoft Project (available on WINSWW) require activation of their license over the network.

Coincidentally, the license keys for both of these products have reached the limit set for our usage, so activation attempts are failing. We have already made requests to SHI (our campus software and license provider) to increase the limits set on our Multiple Activation Key (MAK) licenses, and hope to have resolution soon.

Microsoft Project should continue to work for up to 30 days without activation. Windows 7, unfortunately, may only work normally for 3 days unless activation completes.
[Read more…] about Problems Activating Windows 7 or Microsoft Project

Filed Under: Resolved Incidents Services: Microsoft Licensing

Updates to backend for cluster storage

February 15, 2012 by IRIS Staff

The filer head serving cluster storage will be updated tomorrow morning, February 15th, at 6 a.m. Service interruption is not anticipated, but any interruption is projected to be less than five minutes.

Resolved as of 2012-02-15 06:55:00

Filed Under: Resolved Incidents Services: Project Storage

Feb 2012 Server Patching

February 14, 2012 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, February 14th, 2012.

PRINT and WINTERM will automatically patch and reboot Wednesday, February 15th, 2012, at 3:00 am.

WINTERM will be unavailable till 10:00am, Wednesday, February 15th, 2012.

Resolved as of 2012-02-16 13:08:00

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

winterm.eecs unexpectedly offline

February 10, 2012 by Lars Rohrbach

Our Windows Terminal Server winterm.eecs went offline early this morning. Staff will investigate.

Resolved as of 2012-02-10 10:01:00

Filed Under: Resolved Incidents Services: winterm.eecs

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