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Instructional & Research Information Systems

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Web, Mailing List, Jabber outage May 9th, 6am

May 9, 2012 by Rob McNicholas

Due to a major reorganization in the IRIS Data Center, numerous IRIS services will be unavailable 6am-8am, Wednesday May 9.

The servers that support the department’s website, the IRIS website, jabber, ACG applications, the print spooler, the Windows Terminal Server, and the department’s mailing lists will all be physically moved to new locations. Extensive prep work has been done to minimize downtime to the absolute minimum, and we hope that most services will be up sooner, but we are allotting 2 hours for this work.
[Read more…] about Web, Mailing List, Jabber outage May 9th, 6am

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, IRIS Website, Jabber, Mailing Lists, Print Server, winterm.eecs

May 2012 Server Patching

May 8, 2012 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, May 8th, 2012.

PRINT and WINTERM will automatically patch and reboot Wednesday, May 9th, 2012, at 3:00 am.

Resolved as of 2012-05-09 08:58:00

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

wiki.eecs to be upgraded May 3 6pm

May 3, 2012 by Rob McNicholas

wiki.eecs.berkeley.edu will be upgraded to the latest version of the wiki software, and migrated to a new, faster machine beginning at 6pm, Thursday May 3. The server should be back up no later than 8pm.

After the migration to the new server, you may need to restart your web browser in case it had cached the old address.
[Read more…] about wiki.eecs to be upgraded May 3 6pm

Filed Under: Resolved Incidents Services: Wiki Hosting

idsg web server down time

April 17, 2012 by Mark Kraitchman

A new SSL cert will be installed.
[Read more…] about idsg web server down time

Filed Under: Resolved Incidents Services: IRIS Website

April 2012 Server Patching

April 10, 2012 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, April 10th, 2012.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, April 11th, 2012, at 3:00 am.



WINTERM will be unavailable till 10:00am April 11th, 2012.

Resolved as of 2012-04-11 16:14:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Urgent Microsoft RDP patch (MS12-020)

March 17, 2012 by Lars Rohrbach

A critical vulnerability in the Remote Desktop Protocol (RDP) is addressed by a patch that Microsoft released for the March 2012 Patch Tuesday (patch MS12-020).

Exploit code for the RDP vulnerability has been made available online, so it’s especially important that this patch be applied as soon as possible to any Windows machines that have RDP enabled. Note that the campus Minimum Security Standard for Networked Devices dictates that

All currently available security patches must be applied on a schedule appropriate to the severity of the risk they mitigate.

We encourage you to apply all relevant Microsoft updates for any Windows machines you manage.

See also:

  • Microsoft Issues Urgent Patch for ‘Wormable’ RDP Vulnerability (PC World)
  • Critical update for Windows Remote Desktop (Berkeley Security website)

Filed Under: News

March 2012 Server Patching

March 14, 2012 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 14th, 2012.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, March 15th, at 3:00 am.



WINTERM will be unavailable till 10:00am, Wednesday, March 15th.

Resolved as of 2012-03-15 10:01:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

BWRC Network Connectivity

February 21, 2012 by Eric Fraser

The network connection to BWRC has been reported as failing. IDSG and IST staff have been alerted and are now working on the problem.

The vendor (Comcast) that handles the link has been notified and they are working on diagnosing the problem.

More details will be posted as they are known.
[Read more…] about BWRC Network Connectivity

Filed Under: Resolved Incidents Services: Wired Networking

Exchange server FONTUS maintenance on Feb 20

February 20, 2012 by Lars Rohrbach

The EECS Exchange service on FONTUS will be undergoing maintenance on Monday, February 20 (Presidents’ Day), beginning at about noon.

We will be defragmenting the Exchange database, which may take 3-5 hours. Service will resume once the defragmenting is complete.
[Read more…] about Exchange server FONTUS maintenance on Feb 20

Filed Under: Resolved Incidents Services: EECS Exchange Service

System upgrade for home and project storage

February 16, 2012 by IRIS Staff

The filer heads for home and project storage will be updated on Feb 16 at 6am. Service interruption is not anticipated, but any interruption is projected to be less than five minutes.

Resolved as of 2012-02-16 07:01:00

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

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