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IRIS

Instructional & Research Information Systems

Resolved Incidents

Cory 1F and Soda 2F Network Maintenance, Fri. 3/29

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Between 11AM and 5PM on Friday, March 29th, we will be replacing the access switches which provide wired network connectivity on the 1st floor of Cory Hall (including the mezzanine) and the 2nd floor of Soda Hall.

Wired networks in these locations will experience various interruptions during this time. Most of these interruptions will be brief (<30 seconds), but some cables on Cory 1F/1M will be down for an extended period of time (over an hour). Wireless networks will not be affected.

Primary networking in the server rooms (165 Cory, 287-290 Soda) will not be affected by this work. The exception is the floor boxes in those rooms, which will be affected.

Update 3/29 15:41: This maintenance has been completed and all networks are back online. Please email help@eecs.berkeley.edu if you notice any ongoing network issues.

Soda and Cory Network Maintenance, 3/16 6:30AM

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On Saturday, March 16th, at 6:30AM, we will be performing an HA failback on some network switches in order to restore full operation after Wednesday’s electrical issues. There will be a 5~15 minute wired and wireless network outage in the locations listed below. We expect all network service to be restored by 7AM.

  • Soda 4F (north side only)
  • Soda 7F
  • Cory 1F
  • Cory 5F

Update 3/16 06:44: This work has been completed and all networks are back online. Please contact us at help@eecs.berkeley.edu if you notice any issues.

Soda 1F-2F Wi-Fi Maintenance, Sat. 3/16 11A-1P

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On Saturday, March 16th, between 11AM and 1PM, we will be replacing the network switch which provides wi-fi service for the first and second floors of Soda Hall. Wi-fi networks on these floors will experience some interruptions during this time.

Update 3/16 11:57: This work has been completed. Please email help@eecs.berkeley.edu if you have any network connectivity issues.

Various Network Outages, Wed. 3/13

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We have experienced some scattered network outages due to an apparent power issue, beginning this afternoon at 12:40. Networks in the following areas are known to have experienced an outage:

  • Cory 1F wired
  • Cory 1F and 5F wi-fi
  • Soda 4F and 7F wi-fi
  • Sutardja Dai 2F, 3F, 4F wi-fi
  • SDH Nanolab 3F-4F wi-fi

Wired networks recovered approx. 12:47; wi-fi should have largely recovered by 13:00, but may still experience some interruptions as the electrical issue is not fully resolved.

Please email us at help@eecs.berkeley.edu if you have any questions.

File Server Maintenance (3 of 3), Tues. 2/13 12PM

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Tuesday, February 13th, between 12:00 and 1:30 PM, we will be performing network maintenance on one of the NetApp file servers which provides home and project file storage.

We expect no noticeable impact from this work, but there is the possibility for some increased latency and/or packet loss to the file servers. We will be monitoring for any performance issues and will be prepared to roll back the changes if necessary.

Update 13:07: This work has been completed without any noticeable interruptions. Please contact us at help@eecs.berkeley.edu if you notice any file service related issues.

Unexpected Power Outage at Campus Datacenter

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A test of temporary generator power at the campus Data Center didn’t go well, and the Data Center was shut down at about 11am this morning. This affects a number of IRIS services, such as lists.eecs (mailing lists) and IRIS apps (account and system registration requests), and is also having an impact on wifi authentication.

Please see the Berkeley Status Dashboard for updates: https://berkeley.statusdashboard.com/event/192049/

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