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Instructional & Research Information Systems

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Resolved Incidents

Cory Hall 1F Network Outage, 10/29

October 29, 2022 by Derek Calderon

Beginning at 8:05 this morning, there is a partial wired network outage on the first floor of Cory Hall. The apparent cause is a failed switch; staff will arrive onsite this afternoon to investigate further and attempt repair.

We do not believe that wi-fi networks, or wired networks on other floors, are affected at this time.

Update 15:45: Network service was restored just prior to 3PM this afternoon. Please email help@eecs.berkeley.edu if you notice continuing network issues.

Filed Under: Resolved Incidents Services: Wired Networking

October Windows Server Patching

October 7, 2022 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, October 11th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, October 12th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, October 12th, depending on additional software updates.

[Read more…] about October Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

EECS-Secure Maintenance, 9/24 9PM

September 22, 2022 by Derek Calderon

At 9PM on Saturday, September 24, we will be performing additional software updates on the EECS-Secure authentication server. EECS-Secure will be unavailable between 9PM and midnight on Saturday; all other wireless networks will continue to operate normally.

[Read more…] about EECS-Secure Maintenance, 9/24 9PM

Filed Under: Resolved Incidents Services: Wireless Networking

EECS-Secure Maintenance, 9/21 9PM

September 20, 2022 by Derek Calderon

At 9PM on Wednesday, September 21, we will be performing software updates on the EECS-Secure authentication server. As a result, EECS-Secure will be unavailable between 9 and 10 PM.

[Read more…] about EECS-Secure Maintenance, 9/21 9PM

Filed Under: Resolved Incidents Services: Wireless Networking

September Windows Server Patching

September 9, 2022 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, September 13th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, September 14th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, September 14th, depending on additional software updates.

[Read more…] about September Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Thursday September 1, 2022 06:30-07:45 am

August 31, 2022 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:30am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Thursday September 1, 2022 06:30-07:45 am

Filed Under: Resolved Incidents, Uncategorized Services: DHCP, DNS, NTP, SMTP Server, Unix Login Server

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Thursday August 18, 2022 06:30-07:45 am

August 16, 2022 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:30am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Thursday August 18, 2022 06:30-07:45 am

Filed Under: Resolved Incidents Services: DHCP, DNS, NTP, SMTP Server, Unix Software Warehouse

August Windows Server Patching

August 9, 2022 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, August 9th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, August 10th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, August 10th, depending on additional software updates.

[Read more…] about August Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Soda and Cory Halls Network Maintenance, Thu. 7/14 6AM

July 11, 2022 by Derek Calderon

At 6AM on Thursday, July 14th, we will be performing emergency maintenance in order to address recent network instability. Soda and Cory Hall wired and wireless networks will experience interruptions during this time, and we expect all connectivity will be restored by 7AM. IDSG services in 290 Soda (such as file service) will not be interrupted, but Instructional services in 290 will be interrupted.

BWRC will also be isolated from Campus and the Internet for a period during this maintenance.

Some systems or services such as nfs mounts may need to be restarted after this maintenance. Please contact us at help@eecs.berkeley.edu if you have any questions.

Update 7/14: This maintenance has been completed. Wired networks have been restored, and wireless networks are coming back online.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Sutardja Dai Hall Network Maintenance, Wed. 7/13 6AM

July 11, 2022 by Derek Calderon

At 6AM on Wednesday, July 13th, we will be performing emergency maintenance in order to address recent network instability. Sutardja Dai wired and wireless networks will experience interruptions during this time, and we expect all connectivity will be restored by 7AM.

Some systems or services such as nfs mounts may need to be restarted after this maintenance. Please contact us at help@eecs.berkeley.edu if you have any questions.

Update 7/13 6:28AM: This maintenance has been completed and most connectivity has been restored. Wi-fi networks in some areas are still coming back online, but we anticipate all connectivity will be restored by start of business.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

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Outages to campus services are listed at berkeley.statusdashboard.com.

Recent Highlights

IRIS to begin syncing names from CalNet

March 9, 2023 by Lars Rohrbach

Upcoming Change to EECS Firewall Handling of SSH

September 22, 2022 by Lars Rohrbach

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