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Instructional & Research Information Systems

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News

Linux Login Server upgrades, Fri May 24

May 21, 2024 by Lars Rohrbach

Beginning at about 3pm Friday, May 24, we will be upgrading the EECS Linux login servers login.eecs, login-mfa.eecs, and setsecretkey.eecs, from RedHat Enterprise Linux 7 to RHEL 8.

During the upgrade process, the servers will be unavailable for general logins, and will be rebooted multiple times. We anticipate that normal login service should be available by 9pm Friday evening.

[Read more…] about Linux Login Server upgrades, Fri May 24

Filed Under: Resolved Incidents Services: Unix Login Server

Cory 3F Networks Offline, Morning of Tue. 5/21

May 20, 2024 by Derek Calderon

Due to planned electrical work, all Cory Hall third floor wired and wireless networks will be offline during the early morning on Tuesday, May 21st. We expect the network to be unavailable beginning at 5AM, and all connectivity should be restored by 10AM at the latest.

Update 5/21 10:08: The electrical work took slightly longer than expected, but all networks should now be back online. Please email us at help@eecs.berkeley.edu if you notice any issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

May IRIS Server Patching

May 10, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, May 14th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, May 15th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, May 15th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about May IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

Cory 3F Networks Offline, Morning of Mon. 5/13

May 7, 2024 by Derek Calderon

Due to planned electrical work, all Cory Hall third floor wired and wireless networks will be offline during the early morning on Monday, May 13th. We expect the network to be unavailable beginning at 5AM, and all connectivity should be restored by 10AM at the latest.

Update 5/13: The electrical work was postponed; all networks are online.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

lists.eecs.berkeley.edu mail delivery issues

April 26, 2024 by Rob McNicholas

We have had reports of some undelivered mail sent via mailing lists on lists.eecs.berkeley.edu. Upon investigating, Google / bMail is refusing to accept some email sent from lists.eecs.berkeley.edu, beginning early on April 24th . We believe this is due to some changes made at the campus level intended to improve mail reliability and reduce spam. We are working with the people running this project to try to determine the cause of the problem and arrive at a resolution.

If you believe you have been impacted by this, any reports of definitely missed emails would be helpful to us in assessing the scope of this problem.

In the meantime, we suggest that any important or time critical emails be also sent directly to individuals instead of relying entirely on mailing lists. For important emails that have been sent already, you may wish to follow up with a phone call or email sent directly to their bMail account.

This article will be updated as we learn more.

Update April 29, 4pm: This problems seems to have resolved itself. There was no definitive diagnosis unfortunately. We will continue to monitor delivery rates on select mailing lists.

Filed Under: Resolved Incidents Services: Mailing Lists

LDAP server upgrade, Monday Apr 29, 6pm

April 25, 2024 by Rob McNicholas

The IRIS LDAP servers (ldap.eecs.berkeley.edu) provide usernames and passwords for many EECS applications and servers. On Monday, April 29th at 6pm, we will be upgrading these servers and their related load balancers to Red Hat 8. We plan to gracefully fail the old servers over to the new with no loss of service. As part of this upgrade, new SSL certificates have also been installed. Those accessing our servers programmatically might notice the certificate upgrade, but most users should not see any changes.

Update April 29 6:20pm: The server switchover has been completed. The only issue so far was with a server that was trying to use an older security protocol, TLS 1.1. The new servers require a minimum of TLS 1.2. Please check this setting if you are having problems.

Filed Under: Resolved Incidents Services: LDAP

Cory 3F Networks Offline, Morning of Mon. 4/29

April 24, 2024 by Derek Calderon

Due to planned electrical work, all Cory Hall third floor wired and wireless networks will be offline during the early morning on Monday, April 29th. We expect the network to be unavailable beginning at 5AM, and all connectivity should be restored by 10AM at the latest.

Update 9:06: All networks were back online prior to 9AM. Please contact us at help@eecs.berkeley.edu if you notice any ongoing issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Cory 3F Networks Offline, Morning of Thurs. 4/25

April 24, 2024 by Derek Calderon

Due to planned electrical work, all Cory Hall third floor wired and wireless networks will be offline during the early morning tomorrow, April 25th. We expect the network to be unavailable beginning at 5AM, and all connectivity should be restored by 10AM at the latest.

We apologize for the short notice; the need for this shutdown was only identified this afternoon.

Please contact us at help@eecs.berkeley.edu if you have any questions or concerns.

[Read more…] about Cory 3F Networks Offline, Morning of Thurs. 4/25

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

April IRIS Server Patching

April 7, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, April 9th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, April 10th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, April 10th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about April IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

EECS Firewall Issues, April 4th

April 4, 2024 by Derek Calderon

We are experiencing a variety of issues with the EECS border firewall, where connections to ports which should be open are being blocked. We are currently investigating.

[Read more…] about EECS Firewall Issues, April 4th

Filed Under: Resolved Incidents Services: Wired Networking

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