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Network disruption following the Soda Power Outage

May 30, 2015 by Lars Rohrbach

Following the completion of yesterday’s Soda Power Outage, and some network maintenance that was also completed during the outage, we discovered there was a network issue affecting a number of Cory Hall clients and wireless access points.

Some hosts affected include:
  • cusg.eecs.berkeley.edu
  • www-bsac.eecs.berkeley.edu
  • venus.eecs.berkeley.edu
  • cory.eecs.berkeley.edu
  • imail.eecs.berkeley.edu
  • terra.eecs.berkeley.edu


We will update here as our investigation continues.

UPDATE

[2015-05-31 17:03:47 | Derek Calderon]

We were able to identify a faulty LACP trunk in Cory Hall which was affecting connectivity for approximately half of the hosts in Cory Hall. The trunk has been repaired and all affected APs and servers are now communicating as of 3PM.

Since we were onsite and it’s a Sunday, we took the time to do some additional minor maintenance as well, which was completed by 4:45 PM.

We worked with the Instructional Support Group to restore various instructional services, the last of which are coming back online now at 5PM.

At this time everything should be live. If you are still experiencing issues related to the power outage or network maintenance, please email help@eecs.berkeley.edu.

Resolved as of 2015-05-31 17:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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Outages to campus services are listed at berkeley.statusdashboard.com.

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