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IRIS

Instructional & Research Information Systems

CIFS shares from Project/Home unavailable

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Windows and MacOS systems use CIFS shares on our NetApp fileservers for home directories and project space. With the sunsetting of our EECS Active Directory, we are in the process of migrating our NetApp to the Campus Active Directory. In that process, we’ve run into some unexpected issues, and are working with campus IT staff to resolve them.

At this time, CIFS shares remain unavailable.

NFS shares, as typically used by Linux/Unix systems in EECS, are not affected.

We apologize for the service interruption. We will continue working with campus staff to restore CIFS service as soon as possible.

EECS DHCP Outage, May 19th

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We experienced an issue with our DHCP service this morning, which prevented a number of machines from connecting to the wired network. This issue began around 3AM and was resolved by 10:30AM. If your machine still cannot get online, we suggest rebooting it to try and obtain a new DHCP lease.

We believe that this configuration issue was triggered by yesterday’s datacenter firewall issues. We will be improving our scripts to allow us to better detect and mitigate similar issues in the future.

Please contact us at help@eecs.berkeley.edu if you have any questions, or if you continue to experience network issues.

Investigating Windows mount issue with new fileserver

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We have reports of problems with CIFS mounts of home directories and project shares from the new NetApp fileserver. CIFS is typically used by Windows or mobile clients. Staff are investigating and will report here as we learn more.

NFS mounts (typically unix/linux) are working as expected.

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