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IRIS Website

IRIS Website

Linux Server Patching, Jan 14th 9pm-10pm

January 12, 2016 by Rob McNicholas

A number of IRIS services will experience brief outages Thursday January 14th between 9pm and 10pm while they are restarted after patching. These include:

* www.eecs.berkeley.edu
* lists.eecs.berkeley.edu
* jabber.eecs.berkeley.edu
* wiki.eecs.berkeley.edu
* apps.eecs.berkeley.edu


We expect each service to be down for at most 10 minutes.

Resolved as of 2016-01-14 21:28:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

IRIS Account Request Form out of service

January 7, 2016 by Rob McNicholas

The IRIS form for requesting a new account is currently out of service due to an incompatibility with the recently-upgraded campus ldap service.

We are in the process of migrating this application to a new server and expect the migration to be complete by January 15.

Until then if you need a new IRIS account, please contact [the IRIS helpdesk](https://iris.eecs.berkeley.edu/help) who will assist you in submitting a request.
[Read more…] about IRIS Account Request Form out of service

Filed Under: Resolved Incidents Services: IRIS Website

Various IRIS Services Down for patching, Wednesday, 6pm

December 23, 2015 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Dec 23, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

Department web services (www.eecs, www.cs, apps.eecs, and all IRIS-hosted project websites)

Department mailing list services (lists.eecs.berkeley.edu)

Department wiki service (wiki.eecs.berkeley.edu)

Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)

Department jabber/xmpp service (jabber.eecs.berkeley.edu)

IRIS website (iris.eecs.berkeley.edu)
[Read more…] about Various IRIS Services Down for patching, Wednesday, 6pm

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

IRIS Roster & Network Apps brief outage, Nov 23 7pm

November 23, 2015 by Rob McNicholas

The application server hosting the IRIS Roster and Network applications will be down for maintenance starting at 7pm on Monday, Nov 23. Operating system patches will be installed and the server rebooted. Service is expected to resume by 7:15pm.

Resolved as of 2015-11-23 19:22:00

Filed Under: Resolved Incidents Services: IRIS Website

Brief outage to numerous services, Thur Nov 12 7pm

November 12, 2015 by Rob McNicholas

IDSG’s Linux Servers will be patched and rebooted tonight starting at 7pm. Numerous services will experience brief outages between 7pm and 8pm, including:

web service from www.eecs.berkeley.edu, iris.eecs.berkeley.edu, apps.eecs.berkeley.edu, wiki.eecs.berkeley.edu

Mailing Lists from lists.eecs.berkeley.edu

Jabber/XMPP service from jabber.eecs.berkeley.edu

ftp service from ftp.eecs.berkeley.edu

No service should be down for more than 10 minutes.

During this maintenance window, the [Openfire](http://www.igniterealtime.org/projects/openfire/index.jsp) software on jabber.eecs will also be upgraded from version 3.9.3 to version 3.10.2, [which should fix some outstanding bugs](http://www.igniterealtime.org/builds/openfire/docs/latest/changelog.html).





Resolved as of 2015-11-12 20:00:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

Campus recovering from major computing outage

September 18, 2015 by Rob McNicholas

EECS and the rest of campus is recovering from a major computing outage that started Friday evening around 6:15pm with a fire in the campus data center. Most critical services have been restored since about 1pm Saturday, Sep 19th. More information about the fire and its impact on campus IT systems can be found on the sites http://news.berkeley.edu/ and http://ucbsystems.org/

Most EECS / IRIS services are back to normal since around 1pm Saturday. Some servers may not have recovered and will need a reboot, and IRIS staff will be attending to those as they are discovered. You may report any remaining outages to the IRIS Helpdesk.

Resolved as of 2015-09-19 13:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, E-mail Forwarding, IRIS Website, Jabber

Brief outage to numerous services, Thur Aug 20

August 20, 2015 by Rob McNicholas

Various IRIS Linux servers will be rebooted between 8pm and 9pm tonight to complete operating system patching. No service will be down for more than a few minutes.

Affected services include:
* jabber.eecs
* www.eecs / www.cs
* iris.eecs
* lists.eecs
* wiki.eecs
* apps.eecs
* IRIS-hosted virtual web hosts

[Read more…] about Brief outage to numerous services, Thur Aug 20

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Wiki Hosting

Brief outage to numerous services, Thur Jul 16

July 16, 2015 by Rob McNicholas

Between 7pm and 8pm on Thursday, July 16, 2015, we will be patching and rebooting the following servers.

www.eecs, jabber.eecs, iris.eecs, lists.eecs, apps.eecs and wiki.eecs.

Recent operating system patches include a new kernel, which requires a reboot to install. No machine will be down for more than 10 minutes.

Resolved as of 2015-07-16 20:36:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

IRIS Website Scheduled Maintenance, July 12 2015, 7am-11am

July 12, 2015 by Rob McNicholas

The primary IRIS website, including applications such as the account request forms and network registration forms, will be offline Sunday July 12, 2015 from 7am-11am. IST will be upgrading our back-end Oracle database during this time.

Questions can be sent to help@eecs.berkeley.edu.
[Read more…] about IRIS Website Scheduled Maintenance, July 12 2015, 7am-11am

Filed Under: Resolved Incidents Services: IRIS Website

Brief outage to numerous services Monday June 1

June 1, 2015 by Rob McNicholas

Between 7pm and 8pm on Monday, June 1, we will be patching and rebooting the following servers.

www.eecs, jabber.eecs, iris.eecs, lists.eecs, apps.eecs and wiki.eecs.

Recent operating system patches include a new kernel, which requires a reboot to install. No machine will be down for more than 10 minutes.

Resolved as of 2015-06-01 19:30:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

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