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Instructional & Research Information Systems

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IRIS Website

IRIS Website

Campus losing power, IRIS services shutting down

August 2, 2017 by Rob McNicholas

Due to a fire threatening our transformers, PG&E has advised campus we will be losing power.

IRIS is taking proactive steps to shut down as much equipment safely before we totally lose power.

See https://www.nixle.us/9HHZX for the warning from UCPD.
[Read more…] about Campus losing power, IRIS services shutting down

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Active Directory, DHCP, FTP Server, IRIS Website, Jabber, LDAP, Mailing Lists, Personal Web Pages

Brief outages to various IRIS services tonight, 6pm

July 3, 2017 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Monday, July 3, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-07-03 18:07:00

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages

Brief outages to various IRIS services, May 30, 6pm

May 31, 2017 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, May 31, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-05-31 18:16:00

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages, Wiki Hosting

Brief outages to various IRIS services, May 10, 6pm-7pm

May 10, 2017 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, May 10, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-05-10 18:15:00

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages, Wiki Hosting

Brief outages to various IRIS services, tonight 6pm-6:30pm

April 12, 2017 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, April 12, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 6:30pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-04-12 18:03:00

Filed Under: Resolved Incidents Services: IRIS Website, Jabber, Mailing Lists

IRIS website maintenance, Monday Mar 27 6pm

March 27, 2017 by Rob McNicholas

IRIS will be migrating our help request tracking system to a new server tonight, Monday March 27 between 6pm and 8pm. Some parts of the IRIS website will be unavailable during this time.

Specifically, the IRIS [Roster](https://iris.eecs.berkeley.edu/db/roster/) and [Network](https://iris.eecs.berkeley.edu/db/network) applications will not be accepting requests, as well as various forms on the [IRIS website](https://iris.eecs.berkeley.edu/forms).

Resolved as of 2017-03-27 19:59:00

Filed Under: Resolved Incidents Services: IRIS Website

Brief outages to various IRIS services, Thursday 6pm-6:30pm

March 23, 2017 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Thursday, March 23, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 6:30pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* Department application webserver (apps.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)


Resolved as of 2017-03-23 18:30:00

Filed Under: Resolved Incidents Services: IRIS Website, Jabber, Mailing Lists, Wiki Hosting

Brief outages to web, mailing lists, jabber at midnight tonight

March 10, 2017 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system restarts. Starting at 11:55pm Friday, March 10, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 11:55pm and 12:10am.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-03-11 00:30:00

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages, Wiki Hosting

LDAP issue affected IRIS website and other services

January 20, 2017 by Rob McNicholas

A network problem with one of our LDAP load balancers caused some intermittent problems with some Departmental services. This probably started overnight when a server was patched and restarted. This morning we had reports of intermittent problems with Repo, and the IRIS roster and network applications on iris.eecs. The problem has been identified and resolved for now. Around 12:10pm we had to restart the server that hosts the iris.eecs website and the Department jabber server, but all services are operational again at this time.

Resolved as of 2017-01-20 12:10:00

Filed Under: Resolved Incidents Services: IRIS Website, Jabber, LDAP, Repo Service

EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

December 22, 2016 by Derek Calderon

We will have a full system shutdown on Thursday, December 22nd at 7:30 AM to perform necessary fire and emergency power testing in our server rooms. The entire EECS network and all hosted resources will be offline during this maintenance.

This will affect networking in the following locations:

Wired and wireless networks offline:
* Soda Hall
* Cory Hall
* Sutardja Dai Hall
* Jacobs Hall
* BWRC

Wireless networks offline, wired remains online:
* Blum Hall
* Calvin Lab

Hosted resources such as the EECS website, file servers, etc. will be offline and globally inaccessible.

The facilities maintenance window is scheduled from 7:30 AM to 1 PM, but we anticipate the network and critical services should be back by 11AM if all goes well.

The intent is to perform these tests annually going forward; however we will learn from this year’s procedure and aim to keep more critical services online in the future.

If you have any questions about this maintenance, please contact help@eecs.berkeley.edu.
[Read more…] about EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

Filed Under: Resolved Incidents Services: Active Directory, DHCP, DNS, FTP Server, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage, Repo Service, Unix Login Server, Wiki Hosting, winterm.eecs, Wired Networking, Wireless Networking

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