UPDATE
[2009-04-13 10:39:14 | Mark Kraitchman]
An unplanned outage of IMAP service occured when
a mistake was made in the configuration of the
host based firewall for another virtual device hosted
by the same cluster hosting the back-end imap server.
A problem concerning console access to the cluster
hindered correcting the firewall configuration error
in a timely manner.
Resolved as of 2009-04-13 10:08:00