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IRIS

Instructional & Research Information Systems

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Print Hardware Fix

October 31, 2007 by IRIS Staff

The windows print server is having hardware problems. One of the drives in the mirror had died and needs to be replaced, I will be doing that this morning. This should happen with out interrupting the service.

Resolved as of 2007-10-31 17:42:00

Filed Under: Resolved Incidents Services: Print Server

IRIS Website Offline for Maintenance, Oct 24

October 24, 2007 by IRIS Staff

The IRIS Website and Sympa mailing lists will be offline for maintenance on Wed, Oct 24 at 10:00p.m.

The machine hosting the website and the Sympa database needs to be rebooted to apply some operating system updates. Total downtime should be no longer than 30 minutes.
[Read more…] about IRIS Website Offline for Maintenance, Oct 24

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

E-Mail Service Delay

October 24, 2007 by IRIS Staff

The email server is responding slowly, the problem occurred around 9 a.m or even earlier today. IDSG is working to solve the problem.
[Read more…] about E-Mail Service Delay

Filed Under: Resolved Incidents Services: IMAP Server

New WINSWW

October 23, 2007 by IRIS Staff

On Tuesday Oct 23rd the EECS winsww server will be replaced with new hardware. The server will be unavailable from 6:00 am. Baring any problems, it will be available at 7:00am.
[Read more…] about New WINSWW

Filed Under: Resolved Incidents Services: Windows Software Warehouse

Network trouble

October 19, 2007 by IRIS Staff

We are experiencing problems with the network at or near the EECS border; IDSG is working to correct them. We will let you know as soon as we have more information.
[Read more…] about Network trouble

Filed Under: Resolved Incidents Services: Wired Networking

Network Service Outage Today

October 11, 2007 by IRIS Staff

There are some errors on the switch that caused the network service outages around 2:23pm this afternoon. Staff are working with the vendor to investigate the causes.
[Read more…] about Network Service Outage Today

Filed Under: Resolved Incidents Services: Wired Networking

Server Patching on Wed, 10/10, 3pm-5pm

October 10, 2007 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Oct 9th, 2007.

HERMES, PRINT, RIS and WINSWW will be down for patching *Wednesday, Oct 10th*, from *3:00pm to 5:00pm*.

macserver.eecs.berkeley.edu, which hosts the Mac software warehouse, will be down for maintenance at this time as well.

We are testing out patch management solutions. PRINT, RIS and WINSWW will reboot again at *3am* on *Oct 11th*.

Resolved as of 2007-10-10 17:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Matlab/Mathematica License Server Down

October 8, 2007 by Lars Rohrbach

The EECS license server for Matlab and Mathematica licenses unexpectedly went offline at about 1:30pm. Staff are investigating.

We will post further information as it becomes available. Until the license service is restored, users will not be able to check out departmental licenses for Matlab or for Mathematica.
[Read more…] about Matlab/Mathematica License Server Down

Filed Under: Resolved Incidents Services: Mathematica Licensing, Matlab Licensing

New Mailing List Service

October 4, 2007 by Rob McNicholas

IRIS is pleased to announced the availability of a new mailing list
service for the Department. Over the last few months, many official department lists have been migrated to this new service, and we are now opening it up to the community at large. Anyone with a standard EECS computer account can login to this server to see which department lists they are on, manage those subscriptions, or create and manage their own lists.

See the
online documentation on the IRIS website
for details on how to access the service.

Anyone who currently manages a list on the old majordomo server is encouraged to migrate that list to the new service. For assistance with this migration, contact help@eecs.

Filed Under: News

Trash folder added to Spam and Virus E-Mail deletion

October 3, 2007 by IRIS Staff

If you have an e-mail account on the imap server you can now have messages automatically deleted from your Trash folder as well as from your Spam and Virus folders.

Visit the spam/virus/trash e-mail deletion page to make your adjustments.

Don’t currently have your spam and virus e-mail automatically filtered by the imap server? Head on over to the automatic e-mail filtering page and “opt-in.”

If you ever need to get to them again, both of the aforementioned utilities can be found on the forms page .

Filed Under: News

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IRIS Service Status

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We have 1 Active Incident, and 1 Scheduled Maintenance noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
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