FAQ/ Mailing Lists
- Does the EECS Department offer mailing list services?
- I have a question about a specific list. Who do I contact?
- How Do I Access The Mailing List Server?
- What Can I Do With The Mailing List Server?
- How Do I Create A List?
- Can My List Contain People From Outside The Department?
- What Will Be My List’s Address?
- Are Mailing Lists E-mail Virus or Spam Filtered?
- What are the policies on Archives?
- What Policies Apply To Mailing Lists?
- What Is The Maximum Message Size Supported?
- List Owner Etiquette Suggestions
Does the EECS Department offer mailing list services?
I have a question about a specific list. Who do I contact?
Questions about any specific list should be sent to
firstname.lastname@example.org. For example, to
contact the owner of the list "email@example.com",
you should send email to
If a list owner is not reponsive, you can contact the administrators of the mailing list server at firstname.lastname@example.org.
How Do I Access The Mailing List Server?
Most people will want to use the web interface, which is available at https://lists.eecs.berkeley.edu/sympa. Login with your EECS e-mail address (e.g. email@example.com) and your EECS LDAP password.
Commands can also be sent via e-mail. See the Sympa website for documentation on those commands. Those commands should be sent to firstname.lastname@example.org
What Can I Do With The Mailing List Server?
After you login, you will see the lists to which you are subscribed or which you own. For the former, you can unsubscribe (if that is allowed; some official Department lists do not allow that), or you can change your reception options. For example, for a busy list, you might be able to request a digest so that you receive the messages bundled on a daily basis. Or you can set your reception mode to “nomail” if you do not want to receive any e-mail from that list (useful when you go on vacation). You are still considered to be subscribed, and you can still browse the web archives if the list owner has enabled them.
You can browse the public lists that are available on the server with the “List of Lists” tab (listed alphabetically), or the “Home” tab (listed by category), and subscribe to any lists you find interesting, or browse their archives if they are public.
You can create a new list by using the “Create List” tab at the top of the page.
How Do I Create A List?
Sympa offers many options, and creating a new list can be a bit overwhelming. Here is a basic overview of how to create a simple private list.
After you login, click on the “Create A List” tab. Your list needs a unique name, a short description (aka “Subject”) and a Description. You can also choose a category from the server’s pre-defined list, and most importantly a “List Type”. The List Type predefines a number of privacy and access options, so this should be chosen carefully. For a “private” group, where only the list members can post or read the archives, choose “private working group.” The other options are pretty self-explanatory, and may better fit your needs. If you're not sure what the options mean, just take the closest fit. You can always change or fine-tune these options later.
After the list is created, click on the Admin button in the left column, then click Edit List Config. Here you can review or change any of the list parameters.
Most importantly, you will want to use the Manage Subscribers option to add people to the list. See the Etiquette section below for suggestions on good mailing list etiquette.
For a full discussion of all the available options, see the Sympa web site.
Can My List Contain People From Outside The Department?
Yes, people from outside the department can subscribe to any list that allows it, or even be listed as a co-owner of the list. However, only current EECS users can create lists initially, and all lists must have at least one active EECS member listed as an owner. For the purposes of Sympa, it recognizes users whose e-mail address is of the form @eecs.berkeley.edu, @cs.berkeley.edu, or @erso.berkeley.edu as being in the department. Any other e-mail address is considered “outside” the Department and therefore ineligible to create a list.
I use both user@cs and user@eecs e-mail addresses. How Does Sympa Handle That?
For the purposes of logging in to the web interface, you can use either your email@example.com, firstname.lastname@example.org or email@example.com e-mail address. Your EECS LDAP password will work with whichever address is listed as your default address in the LDAP directory. However, the particular e-mail address that is subscribed to a list will affect how some operations are handled. In particular, if a list is configured to only allow posts from subscribers, you must send your message “From” that exact address. This is a shortcoming that we hope will be addressed in the future.
What Will Be My List’s Address?
Your list address will immediately be available at firstname.lastname@example.org. If you want your list to also be available @eecs.berkeley.edu, send a separate request to help@eecs and ask them to set up the forwarding. That will typically take 24 hours to take effect.
Are Mailing Lists E-mail Virus or Spam Filtered?
All mail sent to a list @lists.eecs.berkeley.edu is virus scanned using Trend Viruswall, and any mail containing a suspected virus is prevented from being distributed.
At this time, there is no spam tagging software running on lists.eecs.berkeley.edu. However, if your list receives mail via the eecs.berkeley.edu mail exchangers (see previous question), the messages will be spam tagged by the Department’s spam appliances. We have configured Sympa to look for those tags, and for any message that has been tagged as probable spam, the message will be sent back to the purported sender for confirmation. Since the sender address on spam is usually forged, this has proven to be very effective in preventing spam from getting to our mailing lists.
What are the policies on Mailing List Archives?
By default all lists have web archives enabled, with a 25Mb quota. When the archives are 95% full, the list owners will receive a warning. When the archives are 100% full, no more messages will be archived.
Archives can be deleted or downloaded through the web interface from the page https://lists.eecs.berkeley.edu/sympa/arc_manage/listname. (Click on the Admin button for your list, then click on "Manage Archives".)
Archive behavior is configured at the https://lists.eecs.berkeley.edu/sympa/edit_list_request/listname/archives page. You can get here by clicking on the Admin button for your list, then Edit List Config->Archives.
By default there is no auto-deletion of archives. List owners have these options for managing archives:
- Disable web archiving completely. Contact email@example.com if you want this option.
- Manually maintain archives by occasionally deleting months or individual messages.
- Set the "Maximum number of months archived" on the Archive configuration page to a value that ensures that you do not go over the 25MB quota. Old months are automatically deleted as new months are archived. A large message or two could still cause a list to go over quota, in which case individual messages or months will have to be deleted manually.
- If more than 25 MB of archives are desired, a list owner can request that the archives be moved to their group's project space, where disk usage will be billed along with their other file storage. We will need a directory created that is writable by the group "sympa" (GID 668, as defined in the department's NIS domain), on a filesystem that is NFS-exported to lists.eecs.berkeley.edu. Requests for archive relocation should be sent to firstname.lastname@example.org
By default, archives are excluded from web crawling robots via a robots.txt file. By request, individual archives can be opened up to searching by robots. Send such requests to email@example.com.
What Policies Apply To Mailing Lists?
All UC Campus IT Policies apply. See https://security.berkeley.edu/policy/
Official Department Lists will be given a higher priority for delivery of e-mail: http://www.sympa.org/manual/parameters-others#priority
Inactive lists will be reviewed on a yearly basis and closed at listmaster's discretion.
What Is The Maximum Message Size Supported?
This can vary from list-to-list, but the default size is 512KB. If you are trying to send a bigger message than the maximum allowed, you will get a message back explaining this. To request a larger limit, contact the list owner at the address in the message (firstname.lastname@example.org). If the owners wishes to allow it, they can contact email@example.com to increase the maximum size. Large messages to lists with many subscribers impose a high load on the server and are discouraged. We cannot allow any list to have a maximum size over 5MB.
List Owner Etiquette Suggestions
It is suggested that you invite people to a list, rather than automatically subscribing them. When you invite someone, they will receive an e-mail containing a standard message with the list’s Subject, and a URL that will allow them to subscribe. You can customize this message for your list in the Admin→Customizing section.
To invite people, send an e-mail to firstname.lastname@example.org with each invite command on its own line:
invite <listname> email@example.com
invite <listname> firstname.lastname@example.org
Where <listname> is the name of your list.