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Scheduled mail downtime on December 27, 2007

December 27, 2007 by IRIS Staff

There will be a scheduled mail downtime on Dec 27, 2007 from Noon to 4PM.

This downtime is to move from the current storage hardware to the new SAN storage hardware.

Mail will be unavailable during this downtime.

All incoming mail will be deferred and queued. No mail will be lost.

As long as you are using the hostname imap.EECS.Berkeley.EDU, there will be no problems with your mail service after the mail system is back on line.

Thank you in advance for your understanding,

IDSG
[Read more…] about Scheduled mail downtime on December 27, 2007

Filed Under: Resolved Incidents Services: IMAP Server

Computing Support during the 2007 Winter Holiday

December 17, 2007 by Rob McNicholas

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Saturday, December 22 to Tuesday, January 1, reopening on Wednesday, January 2, 2008.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. We expect full service to resume on January 2nd.

The EECS Department’s Computer Helpdesk will be closed during this time. Problem reports can be left on the Helpdesk voice mail (2-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2nd.

During the break, Instructional labs will be locked, but the main servers should remain online (imail.eecs, inst.eecs, cory.eecs, mamba.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs over the break. If you are unable to contact inst@eecs, you can leave a message at 643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2nd.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option ‘Automatically download the updates and install them on the schedule that I specify’, with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

* Instructional Computing Environment: inst@eecs
* Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

Filed Under: News

Soda Helpdesk Holiday Closure

December 13, 2007 by Lars Rohrbach

The Soda Helpdesk (313 Soda Hall) will be closed beginning December 13, as our student staff prepare for finals and the approaching winter break. We will re-open in mid-January.

The Cory Helpdesk (395 Cory Hall) will remain open on a normal schedule of 9-5, but will be closed during the University break (December 24 to January 1).

Filed Under: News

System Requests Statistics Now Available

December 6, 2007 by IRIS Staff

If you’ve ever wondered how many System Registrations, Updates, or Deregistrations IRIS receives in a given month or on average for the year, your question has finally been answered.

Head on over to the [reports](/reports) page and see for yourself.

While you’re there, you may also want to peruse our selection of past CNIL annual reports.

Filed Under: News

A DNS Change for imap.eecs

December 5, 2007 by IRIS Staff

The CNAME imap.EECS.Berkeley.EDU which currently points at the production IMAP server imap4.CS.Berkeley.EDU will be changed to point at a new system that is an IMAP/Webmail multiplexer.

This change will take effect at noon today.

This change should cause no problems; this message is to inform the general public.

Filed Under: News

Server Patching: Wednesday, Dec 12th

December 4, 2007 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, December 11th, 2007.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, Dec 12th, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, Dec 12th, from 3:00p-5:00p.

Filed Under: News

EECS Firewall Update

December 3, 2007 by IRIS Staff

As of 10:30 this morning, I have installed a patched version of code in our firewalls. I have also disabled the TCP-SYN-CHK that can cause some applications to time out (SSH was the most common application noticed). Please send a note to networks@eecs if any unusual behavior is noted across the firewall.

Filed Under: News

IRIS Website, Mailing Lists Offline for Server Maintenance

November 29, 2007 by IRIS Staff

Beginning at 10:30p.m. on Thursday, Nov 29, 2007 the IRIS website and all Sympa mailing lists will be offline for server maintenance.

I will be rebooting the server hosting the IRIS website and the Sympa database in order to apply some operating system patches as well as updating the IRIS website and its configuration.

Mailing lists should only be unavailable for a few minutes while the server reboots, but the IRIS website won’t be available until about midnight.
[Read more…] about IRIS Website, Mailing Lists Offline for Server Maintenance

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

Switch Failure on 1st Floor of Cory

November 29, 2007 by IRIS Staff

We have had a switch failure on the 1st floor of Cory that has a number of server and host connections down in that area. It is being repaired and we hope to have it back up soon. Wireless networking in that area is also affected.
[Read more…] about Switch Failure on 1st Floor of Cory

Filed Under: Resolved Incidents Services: Wired Networking

115 Cory Hall Scheduled Maintenance on Nov. 29th

November 29, 2007 by IRIS Staff

There will be some loss of connectivity with one of the switches at Room# 115 at Cory between 7 and 7:30 am on Thursday November 29th due to a Scheduled maintenance. Sorry for the inconvenience if any of you were planning to work in this room. IDSG will be running diagnostics.

Thank you

Resolved as of 2007-11-29 08:00:00

Filed Under: Resolved Incidents Services: Wired Networking

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