Header Search Widget

IRIS

Instructional & Research Information Systems

Matlab License Renewed (until 2/2/09)

by

Due to a misunderstanding, IST thought that there was a 30 days grace period built into the license file, and so they thought the license file wouldn’t expire until 03/01/08. But as it turned out, that wasn’t true.

As a result, the matlab license server was down on 02/02/08 and 02/03/08.

The matlab license file has been renewed to 02/01/09.

We apologize for any inconvenience for the matlab downtime.

Resolved as of 2008-02-04 12:16:00

Network switch error detected

by

We have detected an error on the network switch that serves the EECS data center. While we are not currently detecting any impact on network performance, experience has shown that we will need to replace a 10Gig Ethernet blade in that switch. To minimize disruption, this board is now scheduled to be replaced between 07:00-07:30 tomorrow morning. If we detect any impact on service before then, the board will be replaced immediately without warning. We regret any inconveniences this may cause.

Mail delays due to last night’s power outage.

by

As a result of last night’s power outage, there were some mail delays (and some senders may have received 4-hour notices). Obviously mail has been queued up on the external (and some internal) systems, which caused a spike after the services have been restored. As of now there are still some delays, but things are getting better.

One of the spam appliances had an internal failure last night, which caused it to not be able to properly scan email and deliver it. As a result, there were about 54K messages queued up. It is currently going through the queue and delivering those messages.
[Read more…] about Mail delays due to last night’s power outage.

EECS Network Outage

by

From some time late last night until about 11:30 this morning, much of the EECS network was down due to a major power failure in the Soda Hall Network Center.

Two circuit breakers feeding both the power distribution system and the A/C tripped causing the outage. IDSG staff responded to the outage as did a UCB electrician who were able to restore power The electrician is investigating the cause but we don’t yet know what the cause was.

Thanks to many EECS staff who helped during this outage to get things going again.

Fred Archibald

Resolved as of 2008-01-27 11:00:00

Airbears and AirbearsBeyond Disruption

by

The “AirBears” and “AirBearsBeyond” wireless networks were unexpectedly offline from approximately 5:45p.m. to 10:00p.m. on Thursday, Jan 24.

There was an issue with the access manager and clients could not get DHCP leases. We are still investigating with [IST](http://ist.berkeley.edu) to determine the cause of the outage.

Rhea and Cronus

by

This morning, during a network maintenance operation, there was an issue with a pair of redundant fibers that lost link and caused some issues in Rhea and Cronus. Service has been restored and we regret any inconvenience.

Network/NIS Problems (resolved)

by

This afternoon, during a network maintenance operation, there was an issue with a pair of redundant fibers that lost link and then after the fiber links were restored, a configuration issue caused some delays in DNS and NIS. Service has been restored.

Resolved as of 2008-01-16 15:30:00

IRIS Website and Mailing Lists Offline Jan 15 Due to Server Maintenance

by

The IRIS website and all Sympa mailing lists will be offline briefly beginning at 10:30p.m. on Tuesday, January 15 due to server maintenance.

The IRIS webserver and Sympa database server will be patched and rebooted into a new kernel. Total downtime for both services should be less than 30 minutes.

Any mail sent to a Sympa mailing list during the outage will be accepted as normal, but wont be delivered until the database is back online.
[Read more…] about IRIS Website and Mailing Lists Offline Jan 15 Due to Server Maintenance

VMWare Fusion now available for Mac OS X users

by

We are pleased to announce that we are now making VMWare Fusion available to Mac users in EECS at no extra cost.

## What is Fusion?
Fusion is a virtualization application which lets you run other
operating systems simultaneously with OS X. For example, one could run Microsoft Windows on top of OS X, allowing a Mac user to take advantage of all the Windows site-licensed software that is available on campus.

## How to Get It
To pick up your Fusion serial number:

– Visit the EECS Helpdesk in 395 Cory between 9am-5pm, Monday-Friday with the following:
1. a photo ID
2. the name or serial number of your registered computer

– You will receive a unique serial number to activate a copy of Fusion.

You can then visit the VMWare website to register your serial number:
http://www.vmware.com/registernow

On the VMWare webite, create a new account, and register the serial
number you were given by the helpdesk. You can then download the latest
version of the software from http://www.vmware.com/download/fusion

## If You Want To Install Windows
Please Note: Fusion does not include any other operating systems, so if
you want to install Windows on your Mac, you still need a valid
Microsoft Windows license and media. You can sign out an
EECS-site-licensed copy of Microsoft Windows XP from the helpdesk at the
time you pick up your Fusion license key, or you can use any other legal
copy of Windows, Solaris, Linux or FreeBSD you wish.

## How to Get Help
While they are distributing the keys, the EECS helpdesk is not geared up
to provide technical support for Fusion, so you will need to avail
yourselves of the free online resources if you run into any technical
issues. The mac-users@eecs mailing list can be used for local
discussions and community support. We also have a limited number of
support keys which can be used for support issues that require help from
VMWare. If you feel you need this sort of support, please contact
help@eecs.

## Who is Eligible
The cost of Fusion was funded by our EECS computer account fees, so this
offer is only open to EECS users with a standard computer account.

Please direct any questions to help@eecs.