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CalAgenda will be down from 7 to 9 p.m. on Monday April 7th

April 7, 2008 by IRIS Staff

The CalAgenda will be down this coming Monday night, April 7, 2008 from 7 to 9 p.m. This outage is necessary to fix the system’s slow response time.



The cause of the recent CalAgenda slowness has been found to be congested access to their disk storage. The CalAgenda Tech Support team hope to cure that this Monday by switching to new disk storage with uncongested access.


UPDATE

[2008-04-07 22:32:31 | Roger Rosenblum, IST CalAgenda Support]

The service outage tonight that was scheduled to repair the storage array network problems our users have been experiencing was not completed successfully due to technical difficulties with the SAN array.

We will attempt to repair the problems again on Tuesday night, which means another CalAgenda outage on Tuesday night….it may be longer than 7:00 pm to 10:00 pm, but we will let you know ASAP.

We apologize for these unexpected outages and any random book throwing in our direction this may cause.. we hope to resolve these issues ASAP.

Best Regards, Roger


UPDATE

[2008-04-09 10:34:19 | Kavitha Ratnam]

CalAgenda Clients,

The migration to the new SAN disk was successful, CalAgenda is back to normal operation. Thank you for your patience.

Resolved as of 2008-04-09 10:30:00

Filed Under: Resolved Incidents Services: Department Webservice

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Outages to campus services are listed at berkeley.statusdashboard.com.
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