Instructional & Research Information Systems
The CalAgenda folks note on their main webpage
(http://calagenda.berkeley.edu) that following yesterday’s hardware
upgrade, many Windows and Mac clients will need to have their profiles
reset, and they give some instructions on doing so.
The Windows and Mac clients seem to cache the old server information.
by IRIS Staff
SCHED OUTAGE campus-wide; Tue 30 Sep 2008; 0252 – 0600
Equipment: Campus/Law/EECS VPN
Location: campus-wide;
Date: Tue 30 Sep 2008; Start: 0252 End: 0600
Description:
On Tuesday 30 September 2008, between 2:52am and 6:00am, the Campus VPN service will be migrating to a pair of load-balanced VPN concentrators. The window begins with our standard nightly campus DNS reload, and extends forward from there as clients pick up the replacement IP address for the new VPN service. By 6am, it is expected that no clients will still be attempting to use the former VPN service for new connections, though existing connections should still
operate as expected until they close.
The cutover should actually be outage-free for all VPN users of the ucbfull, ucbsplit, and Law VPN profiles. However, because the EECS VPN profile involves a specific network configuration that will need to be migrated live, users of the EECS VPN profile will not be functional until towards the end of the outage window.
System and network administrators that operate host- or network-based firewalls should note that the general-use client IP address range of the new VPN service is different. Any firewall
rules that reference the old client subnet of 136.152.208.0/24 should be updated to reference 136.152.208.0/22 instead, which will encompass the union of the old and new VPN services’ client IP addresses. (The EECS VPN will retain its existing client subnet.)
No VPN client changes should be necessary in this migration.
David Paul Zimmerman
IST
An upgraded web mail interface to the department’s IMAP server has been in testing since July at https://webmail.eecs.berkeley.edu .
This interface has a different look and feel from the old interface. It also allows the user to manage mail filters on the IMAP server. These rules are processed prior to any other rules that are in place, such as the rules on the server that processes SPAM.
No problems have been reported, so we are concluding the test period and making this the preferred webmail client.
On Monday, September 29th, http://www.eecs.berkeley.edu/Mail and related URLs will begin forwarding to this new interface.
On November 20th, the old interface at https://imap.eecs.berkeley.edu will be permanently
turned off.
As part of this upgrade, the URL for changing the
SPAM/Virus/Trash deletion has been moved to
https://webmail.EECS.Berkeley.EDU:442.
Please send any questions or comments to help@eecs.
by IRIS Staff
The main Cory Hall network router unexpectedly rebooted following a critical error. We’ve received at least one report of connectivity problems in Cory as of 1:15pm. Network staff are currently investigating the problem.
[Read more…] about Cory Router Problems
by IRIS Staff
Due to some urgent maintenance to the SAN, the EECS Website, EECS FTP server, Jabber, and Sympa (mailing lists) services will be offline from 5:00 p.m. to 6:00 p.m. on Tuesday, September 23, 2008.
The servers hosting the aforementioned services lack redundant connections to the SAN which prevents them from remaining in service during the maintenance. We realize this is an unfortunate limitation and are procuring new hardware which will add the redundancy necessary to handle similar situations more gracefully in the future.
Our apologies for the short-notice and inconvenience.
[Read more…] about EECS Website, FTP, Jabber, and Sympa Offline for Urgent SAN Maintenance
The EECS Department is pleased to announce initial support for MacOS
X Leopard (10.5.3 or better). We also would like to announce that
a limited number of Leopard licenses and media are available for
purchase at the Helpdesk in 395 Cory.
With the 10.5.3 update to MacOS X Leopard, Macs are once again able
to mount shares on our department fileservers, home.eecs and
project.eecs. It appears that significant improvements to X11
have been done in Leopard since the initial release as well.
Licenses for MacOSX Leopard are available for purchase at the
Helpdesk for $39; the media (the actual Install DVD) will be $15
extra. For comparison, note that the retail price of a license
with a DVD is $129. If you wish to purchase just the license, you
may check out a loaner DVD from the Helpdesk for installation.
Purchasers may pay by chartstring or personal check (there is a small
surcharge for paying by check), but we recommend calling ahead to
make sure we still have licenses or media available.
The Helpdesk can be reached at 2-7777.
Resolved as of 2008-09-22 13:55:00
The EECS Department is pleased to announce initial support for
Windows Vista (Service Pack 1).
Windows Vista’s Service Pack 1 included fixes that made it possible
for Vista to access our department fileservers. We do not yet have
Vista DVDs available for loan from the Helpdesk, nor are we yet providing
network installation of Vista to the department, but we are actively working on this and hope to
offer both of these services soon. In the meantime, computers
shipped with Windows Vista should work fine in our environment, and
we will do our best to answer any questions related to using Vista
in EECS.
Over the coming weeks, we will be updating IRIS FAQ pages where appropriate for Vista users.
Resolved as of 2008-09-15 18:12:00
by IRIS Staff
Resolved as of 2008-09-15 18:13:00