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Instructional & Research Information Systems

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IMAP E-Mail Migration — PLEASE READ

November 6, 2008 by IRIS Staff

IDSG is planning on moving all IMAP accounts to a new more powerful server beginning tonight Thursday 6 Nov at 9PM.

During the hours of 9PM to 7AM IDSG will move as many users as possible from the old server to the new one.

We will begin with the users that have the smaller mailboxes. Users that are moved will be notified that the move is done.

You should check your mailbox expire settings at: https://webmail.EECS.Berkeley.EDU:442 to make sure they are correct.

What you might experience:

If your mailbox is in the process of being moved, you will not be able to read mail. You will logged out if you are logged in when the move starts for you and you will not be able to login again until the move is complete. The move process can take from 1 minute to more than an hour (for mailboxes that have several GB of mail).

The plan is to move the large mailboxes beginning Friday the 8th at 9PM through Monday the 11th at 7AM. Those users will be contacted in a separate e-mail so they can be more prepared. Unfortunately, we will not be able to give an exact time for any of the moves.

IDSG wishes to express our gratitude for your patience during the last few weeks while we sort out this problem.
[Read more…] about IMAP E-Mail Migration — PLEASE READ

Filed Under: News

Urgent Adobe Reader and Acrobat Vulnerabilities

November 6, 2008 by IRIS Staff

Adobe has released Security Bulletin APSB08-19 to address multiple vulnerabilities affecting Adobe Reader and Acrobat. The most severe of these vulnerabilities could allow a remote attacker to execute arbitrary code.

Please see http://www.adobe.com/support/security/bulletins/apsb08-19.html for more information.
[Read more…] about Urgent Adobe Reader and Acrobat Vulnerabilities

Filed Under: Resolved Incidents Services: Print Server, RIS, Windows Software Warehouse, winterm.eecs

IMAP Server Upgrade

November 5, 2008 by Eric Fraser

IMAP Server Upgrade to allow a more seamless transfer to new hardware. Expected downtime is one hour.
[Read more…] about IMAP Server Upgrade

Filed Under: Resolved Incidents Services: IMAP Server

New EECS Windows Server 2008 Terminal Server

November 5, 2008 by IRIS Staff

A new EECS Windows Server 2008 Terminal Server is now available. winterm.eecs will be replacing hermes.eecs.

Both servers are now available, hermes.eecs will be retired on Wednesday, November 19th. Please take this time to move your data from hermes.eecs and test out winterm.eecs

To use winterm.eecs, make sure you are running the latest RDC from Microsoft for your platform.

Remote print queues can be used on winterm.eecs via the newer RDC version. Many printers have been added locally to winterm.eecs where Windows Server 2008 drivers allowed.

If you have any questions, requests for software or to add print queues, please send them to idsg@eecs, thank you.
[Read more…] about New EECS Windows Server 2008 Terminal Server

Filed Under: News

Brief distruption of wired networks on 3rd floor of Cory

November 3, 2008 by IRIS Staff

Network equipment related to some (such as the 41 subnet) but not all third floor networks was temporarily down due to a UPS being accidentally unplugged by a worker.

Resolved as of 2008-11-03 12:10:00

Filed Under: Resolved Incidents Services: Wired Networking

AirBears Downtime

October 30, 2008 by IRIS Staff

To: ucb-net-announce@lists.berkeley.edu
Organization: IST-Infrastructure Services

SCHED OUTAGE Entire AirBears Wireless Network: Thursday, 30 October 2008: 05:30 – 07:00PDT

Equipment: Wireless Access Managers and Control Servers
Location: Entire AirBears Wireless Network
Date: Thursday, 30 October 2008: Start: 05:30 End: 07:00PDT

Description: This Thursday, IST will be upgrading the Operating System on both Wireless Control Servers and on many of the Wireless Access Managers throughout campus.

This outage will affect ALL AirBears locations throughout campus and surrounding areas. During the upgrade process, affected networks will be unavailable, and currently attached clients will be required to reauthenticate.

Please note that the maintenance window for this outage is one and one half (1.5) hours. The affected subnets should be back on-line within forty minutes of the initial outage, but a larger window has been allocated to allow for unforseen challenges.

Resolved as of 2008-11-02 00:22:00

Filed Under: Resolved Incidents Services: Wireless Networking

Brief Interruption of Some IRIS Services

October 28, 2008 by IRIS Staff

The department website, Jabber and Sympa services were briefly interrupted this morning due to an issue with the cluster that provides them.

Each service was unavailable for a few minutes between 10:00 a.m. and 10:30 a.m. as the server cluster they run on was restarted. Restarting the cluster was necessary to alleviate a deadlock in the clustered file system used by the services.

My apologies for any inconvenience this has caused, I’m looking into how to avoid this situation in the future and bring more stability to the cluster.

Resolved as of 2008-10-28 10:30:00

Filed Under: Resolved Incidents Services: Department Webservice, Jabber, Mailing Lists

Brief network outage in Cory and BWRC, Oct 28, 6:30am

October 28, 2008 by IRIS Staff

The main Cory router will be down for maintenance on Tuesday October 28, 2008 from 6:30AM to 7AM. This will shutdown all connectivity in Cory Hall and internet access for BWRC. Actual downtime is expected to only be about 10 minutes, maybe less.

Bruce, EECS Networks
[Read more…] about Brief network outage in Cory and BWRC, Oct 28, 6:30am

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Urgent Patch for Windows systems

October 23, 2008 by IRIS Staff

Microsoft has just released an emergency out-of-band update to address remote code exploits in Windows versions 2000/XP/2003/vista/2008.

Please update Windows systems as soon as possible as exploits are already in the wild. Due to the release of this update, you may experience slow responses from the Windows Update service.

While the EECS firewall blocks traffic on the affected ports, all affected systems – especially mobile systems that come and go from from the EECS network such as laptops – should apply this update as soon as possible.

More information can be found at the following URLs:

http://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx

http://blogs.technet.com/msrc/archive/2008/10/23/ms08-067-released.aspx
http://isc.sans.org/diary.html?storyid=5227

Filed Under: News

Emergency Microsoft Patching – October 2008

October 23, 2008 by IRIS Staff

Microsoft has release an emergency patch for all versions of its OS. Hermes, winsww, ris and print will be patched and rebooted tonight at 6pm.

If you have not already done so please make sure you have installed KB958644 on all your Windows hosts.

This is the best description of the vulnerability I have found so far; http://www.intelliadmin.com/blog/2008/10/smb-vulnerablity-found-emergency-patch.html

I am in process of patching all other EECS Windows host.

Thanks.
[Read more…] about Emergency Microsoft Patching – October 2008

Filed Under: Resolved Incidents Services: Print Server, RIS, Windows Software Warehouse, winterm.eecs

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