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AirBears Downtime

October 30, 2008 by IRIS Staff

To: ucb-net-announce@lists.berkeley.edu
Organization: IST-Infrastructure Services

SCHED OUTAGE Entire AirBears Wireless Network: Thursday, 30 October 2008: 05:30 – 07:00PDT

Equipment: Wireless Access Managers and Control Servers
Location: Entire AirBears Wireless Network
Date: Thursday, 30 October 2008: Start: 05:30 End: 07:00PDT

Description: This Thursday, IST will be upgrading the Operating System on both Wireless Control Servers and on many of the Wireless Access Managers throughout campus.

This outage will affect ALL AirBears locations throughout campus and surrounding areas. During the upgrade process, affected networks will be unavailable, and currently attached clients will be required to reauthenticate.

Please note that the maintenance window for this outage is one and one half (1.5) hours. The affected subnets should be back on-line within forty minutes of the initial outage, but a larger window has been allocated to allow for unforseen challenges.

Resolved as of 2008-11-02 00:22:00

Filed Under: Resolved Incidents Services: Wireless Networking

Brief Interruption of Some IRIS Services

October 28, 2008 by IRIS Staff

The department website, Jabber and Sympa services were briefly interrupted this morning due to an issue with the cluster that provides them.

Each service was unavailable for a few minutes between 10:00 a.m. and 10:30 a.m. as the server cluster they run on was restarted. Restarting the cluster was necessary to alleviate a deadlock in the clustered file system used by the services.

My apologies for any inconvenience this has caused, I’m looking into how to avoid this situation in the future and bring more stability to the cluster.

Resolved as of 2008-10-28 10:30:00

Filed Under: Resolved Incidents Services: Department Webservice, Jabber, Mailing Lists

Brief network outage in Cory and BWRC, Oct 28, 6:30am

October 28, 2008 by IRIS Staff

The main Cory router will be down for maintenance on Tuesday October 28, 2008 from 6:30AM to 7AM. This will shutdown all connectivity in Cory Hall and internet access for BWRC. Actual downtime is expected to only be about 10 minutes, maybe less.

Bruce, EECS Networks
[Read more…] about Brief network outage in Cory and BWRC, Oct 28, 6:30am

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Urgent Patch for Windows systems

October 23, 2008 by IRIS Staff

Microsoft has just released an emergency out-of-band update to address remote code exploits in Windows versions 2000/XP/2003/vista/2008.

Please update Windows systems as soon as possible as exploits are already in the wild. Due to the release of this update, you may experience slow responses from the Windows Update service.

While the EECS firewall blocks traffic on the affected ports, all affected systems – especially mobile systems that come and go from from the EECS network such as laptops – should apply this update as soon as possible.

More information can be found at the following URLs:

http://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx

http://blogs.technet.com/msrc/archive/2008/10/23/ms08-067-released.aspx
http://isc.sans.org/diary.html?storyid=5227

Filed Under: News

Emergency Microsoft Patching – October 2008

October 23, 2008 by IRIS Staff

Microsoft has release an emergency patch for all versions of its OS. Hermes, winsww, ris and print will be patched and rebooted tonight at 6pm.

If you have not already done so please make sure you have installed KB958644 on all your Windows hosts.

This is the best description of the vulnerability I have found so far; http://www.intelliadmin.com/blog/2008/10/smb-vulnerablity-found-emergency-patch.html

I am in process of patching all other EECS Windows host.

Thanks.
[Read more…] about Emergency Microsoft Patching – October 2008

Filed Under: Resolved Incidents Services: Print Server, RIS, Windows Software Warehouse, winterm.eecs

October 08 Server Patching

October 14, 2008 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, October 14th, 2008.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, October 15th, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, October 15th, from 6:00 a.m. – 7:00 a.m.
[Read more…] about October 08 Server Patching

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

EECS imap server problem

October 13, 2008 by Mark Kraitchman

EECS imap service became unreliable.
Connections to the imap server can either
not be made or are very slow and unreliable.

IMAP access is currently off while staff are trying to resolve the issue. IMAP service will be restored as soon as possible.

Several background IMAP processes have been crashing resulting in the observed behavior. Currently the IMAP server is being patched.
[Read more…] about EECS imap server problem

Filed Under: Resolved Incidents Services: IMAP Server

Unexpected Outage of Dept. Website, FTP, and Mailing Lists

October 8, 2008 by IRIS Staff

Due to some necessary maintenance to some SAN hardware, the department’s website, FTP server, and mailing lists experienced brief outages this evening beginning around 6:24 p.m.

The website and FTP server were only offline for about six minutes, but mail sent to lists handled by lists.eecs.berkeley.edu (Sympa) during the outage may have been delayed up to 45 minutes. I apologize for any inconveniences this may have caused.

The server hosting the department web and FTP services along with the one hosting the database used by Sympa went offline when they unintentionally lost their connection to the SAN during maintenance. The maintenance was last-minute and shouldn’t have caused any disruption, but it didn’t quite go as planned.

Hardware has arrived to allow us to make redundant connections to the SAN for these services which will make them more resilient in future situations like this one. We plan to have the hardware installed and in use soon.

Resolved as of 2008-10-08 19:20:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, Mailing Lists

Wireless Network Slowdowns

October 6, 2008 by IRIS Staff

Some locations for EECS supported wireless services were very slow or disrupted due to a controller issue. The areas affected were HMMB, BWRC, Brewed Awakenings and some of the upper floors of Soda. A controller reboot appears to have solved the issue.

Resolved as of 2008-10-06 13:42:00

Filed Under: Resolved Incidents Services: Wireless Networking

Unplanned IMAP Server Reboot

October 1, 2008 by Lars Rohrbach

There was an unplanned reboot of the IMAP mail server.

Resolved as of 2008-10-01 10:35:00

Filed Under: Resolved Incidents Services: IMAP Server

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