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Instructional & Research Information Systems

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IRIS Staff

Major Upgrades on June 6, 2009

June 6, 2009 by IRIS Staff

On Saturday, June 6th, we will be doing major upgrades to some of our
backend systems. This work will start at 10 am. We expect that some of
services will start coming back up in about 3 hours, but due to the
complexity and extensiveness of the upgrades, the downtime may extend well
beyond the 3 hour mark. These upgrades are imperative for the continuing
reliability of the infrastructure services. We apologize for the
inconvenience.

The following services will be affected:

* Home directories
* Project space
* UNIX SWW
* Departmental/IDSG web servers
* IMAP (due to the additional work, IMAP will be down for an additional 2 hours)
* argus/login (UNIX login servers)
* Department websites www.eecs / www.cs and all hosted project sites
* Department mailing lists hosted on lists.eecs
* buffy and all ACG applications
* wikis hosted on wiki.eecs
* Department’s jabber server, jabber.eecs
[Read more…] about Major Upgrades on June 6, 2009

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, Home Directory Storage, IMAP Server, IRIS Website, Jabber, Mailing Lists, Project Storage, Unix Login Server, Unix Software Warehouse, Wiki Hosting

AirBears Scheduled Outage, Soda and Cory Halls, June 10, 6:30-7:30am

June 5, 2009 by IRIS Staff

SCHED OUTAGE AirBears at Soda and Cory Halls Wednesday, June 10, 2009 06:30am – 07:30am

Equipment: AirBears Access Manager, soda1am
Location: AirBears at Soda and Cory Halls
Date: Wednesday, June 10, 2009 Start: 06:30am End: 07:30am

Description:
In planning for the network equipment and cabling moves from Evans Hall to
Saturdja Dai Hall, a new path needs to be established from soda1am to
the router interface. To accomplish this, this network will be out of
service for about 20 minutes. There will be no network connections
via “AirBears” in Soda and Cory Halls during the outage, but the network
signal will still continue to be broadcast.

Although the outage should only take about 20 minutes, additional time (up
to 1 hour) has been scheduled for unforseen challenges.

Updates will be posted on the [IST Service Status Page](http://ucbsystems.org/).

Point of Contact:
Gary Thomas
AirBears Engineer
gjthomas at berk edu
3-0370
[Read more…] about AirBears Scheduled Outage, Soda and Cory Halls, June 10, 6:30-7:30am

Filed Under: News

LDAP problem

May 28, 2009 by IRIS Staff

There is an LDAP problem that is affecting some services including sending mail through gateway.eecs . Staff are working to correct the problem.
[Read more…] about LDAP problem

Filed Under: Resolved Incidents Services: LDAP

Storage Area Network Maintenance

May 27, 2009 by IRIS Staff

There will be some minor Storage Area Network (SAN) maintenance tonight at 5pm. Services are not expected to go down, but there could be occasional minor delays or very short outages.
[Read more…] about Storage Area Network Maintenance

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

IMAP server temporary Outage

May 27, 2009 by IRIS Staff

Recently there was an outage on the IMAP server, the administrators notified of a glitch of some kind which had the IMAP zone rebooted and caused an outage for a few minutes. It is now back up and running.
[Read more…] about IMAP server temporary Outage

Filed Under: Resolved Incidents Services: IMAP Server

Network & Infrastructure Failure

May 21, 2009 by IRIS Staff

There was a software failure of the switch that serves many EECS services in Soda Hall this evening. That switch was rebooted restoring network connectivity to those servers but there was also a separate fiber channel failure involving home.eecs and project.eecs which both crashed. Work is ongoing to restore those services.
[Read more…] about Network & Infrastructure Failure

Filed Under: Resolved Incidents Services: Wired Networking

AirBears Outage Soda/Cory/BWRC/HMMB/Sibley

May 21, 2009 by IRIS Staff

We have received a report from IST staff that the AirBears access manager that serves Soda, Cory, BWRC, HMMB and Sibley is currently down. IST staff are investigating the problem.

AirBears Wireless service is effectively down. We regret the inconvenience. All EECS WLANs are still up.
[Read more…] about AirBears Outage Soda/Cory/BWRC/HMMB/Sibley

Filed Under: Resolved Incidents Services: Wireless Networking

Sutardja Dai Hall switch updates

May 18, 2009 by IRIS Staff

We’ve experienced unexpected blade reboots and multicast errors on some of the new switches in Sutardja Dai Hall. Per the vendor’s suggestion, I’ll be upgrading these to a newer software release.

Subnets Affected:
128.32.156.0/24, 128.32.247.0/25, 169.229.14.0/24, 169.229.222.0/23

The code revisions are close, so we expect to be able to perform a hitless upgrade; there should be no perceivable disruption. Nevertheless, I’m scheduling a 45 minute maintenance window (1715-1800) in case of problems.
[Read more…] about Sutardja Dai Hall switch updates

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

IMAP Service is down

May 15, 2009 by IRIS Staff

There was just now a temporary outage of the imap service .

The service was restarted and all appears well now.
[Read more…] about IMAP Service is down

Filed Under: Resolved Incidents Services: IMAP Server

May 2009 Server Patching

May 12, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, May 12th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, May 13th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, May 12th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-05-13 08:18:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

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