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IRIS

Instructional & Research Information Systems

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IRIS Staff

Network Connectivity Issues

June 25, 2009 by IRIS Staff

Late this afternoon, there was what appears to be a network connectivity issue on the EECS server switch that caused some intermittent outages to some EECS servers. While service appears to be restored now, staff are investigating the issue.
Fred Archibald

Filed Under: News

Web Mail Interface to IMAP not responding once again

June 25, 2009 by IRIS Staff

The web interface to IMAP (https://webmail.eecs.berkeley.edu) stopped responding to requests. Staff have been alerted and are working on the problem.
[Read more…] about Web Mail Interface to IMAP not responding once again

Filed Under: Resolved Incidents Services: IMAP Server

WINS Upgrade

June 25, 2009 by IRIS Staff

One of the two WINS servers is being upgraded today.

For a short period, we will be relying on one WINS server, WINS1.

Thanks,

-W
[Read more…] about WINS Upgrade

Filed Under: Resolved Incidents Services: WINS

IMAP Service Online

June 17, 2009 by IRIS Staff

The IMAP Server experienced an unplanned outage while switching from the old LDAP servers to the new LDAP servers.

This was supposed to be a transparent switchover, but we ran into some unforeseen problems that caused the IMAP server to defer mail delivery.

While trouble shooting and fixing that problem users were not able to read mail.

This problem has been resolved.

IDSG regrets any inconvenience this has caused.

Resolved as of 2009-06-17 23:30:00

Filed Under: Resolved Incidents Services: IMAP Server

Webmail Service Restored

June 17, 2009 by IRIS Staff

The WebmailServer experienced an unplanned outage while switching from the old LDAP servers to the new LDAP servers.

This was supposed to be a transparent switchover, but we ran into some unforeseen problems that caused the Webmail server to not accept logins.

This problem has been resolved.

IDSG regrets any inconvenience this has caused

Resolved as of 2009-06-18 01:15:00

Filed Under: Resolved Incidents Services: IMAP Server

LDAP Service Restored

June 11, 2009 by IRIS Staff

We are still having issues with the new server setup, so the deployment of the new servers is delayed for the time-being.
[Read more…] about LDAP Service Restored

Filed Under: Resolved Incidents Services: LDAP

AirBears Disruption

June 11, 2009 by IRIS Staff

The AirBears access manager serving Soda/Cory/BWRC/HMMB/Sibley malfunctioned; wireless clients were unable to get DHCP leases. The campus Wireless Network Engineer rebooted the controller at 10:40 and the service appears to be operating normally.

Resolved as of 2009-06-11 10:45:00

Filed Under: Resolved Incidents Services: Wireless Networking

June 2009 Server Patching

June 9, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Tuesday, June 9th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, June 10th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, June 10th, from 6:00 a.m. – 7:00 a.m.
[Read more…] about June 2009 Server Patching

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Network Services Outage

June 9, 2009 by IRIS Staff

We will be doing a code upgrade and some brief tests on the switch that hosts most EECS servers and services on Tuesday, June 9th. We have scheduled a downtime from 06:00-07:30 but we are hoping to keep outages to much less than that. The new code is supposed to correct the software malfunction that caused some recent unscheduled outages to our servers. While the service affected says “wired networking”, all services are likely to be affected.

All work was completed successfully.

Resolved as of 2009-06-09 07:32:00

Filed Under: Resolved Incidents Services: Wired Networking

Follow-up SAN updates

June 7, 2009 by IRIS Staff

Some of the issues with yesterday’s upgrade could not be resolved yesterday, so we’ll be addressing them today. We expect the services to stay up, but there could be minor delays/slowdowns or short outages.
[Read more…] about Follow-up SAN updates

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, IMAP Server, Project Storage

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