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IRIS

Instructional & Research Information Systems

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IRIS Staff

Fiber Optic Cutover

August 25, 2009 by IRIS Staff

Tuesday morning at 6:00 am, we are working with IST to move a number of optical circuits in Soda Hall to a different fiber cable. This work is to facilitate the move of IST network equipment from Evans to Sutardja Dai Hall. Because our routers are configured with redundant paths, only the following areas will experience a brief outage, hopefully only a minute or so each.

* DETER
* Cory General Classrooms
* EECS BID Center in HMMB
* BWRC
[Read more…] about Fiber Optic Cutover

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

AirBears experiencing some problems in Soda & Cory

August 24, 2009 by IRIS Staff

We are currently experiencing some problems with the AirBears Wireless LAN in both Soda and Cory. AirBears in Sutardja-Dai Hall is not affected at this time. All other EECS WLANs are not affected. IST has been notified of the issue.

The problem appeared to be a defective cable connecting the Access manager to a media converter. The cable was replaced.
[Read more…] about AirBears experiencing some problems in Soda & Cory

Filed Under: Resolved Incidents Services: Wireless Networking

IMAP Server Outage

August 18, 2009 by IRIS Staff

IMAP server is down. IRIS staff have been notified and are working to resolve the problem. Please look here for updates.
[Read more…] about IMAP Server Outage

Filed Under: Resolved Incidents Services: IMAP Server

August 2009 Windows Server Patching

August 11, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, August 11th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, August 12th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, August 12th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-08-12 09:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

argus.EECS.Berkeley.EDU end of general login service

August 10, 2009 by IRIS Staff

General login service on argus.EECS.Berkeley.EDU will end Tuesday September 8, 2009.

Please migrate to using login.EECS.Berkeley.EDU, the new Unix general login server running Solaris 10 x86_64, before then.

Questions, comments and requests may be directed to the IRIS help desk.

See

for more information.

Filed Under: News

July 2009 Microsoft out of band patching

July 28, 2009 by IRIS Staff

Microsoft is releasing critical patches for IE out of band. Production servers will be down for patching.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, July 29th, at 3:00 am.

Further reading is available at http://www.microsoft.com/technet/security/bulletin/ms09-034.mspx

Resolved as of 2009-07-29 11:14:00

Filed Under: Resolved Incidents Services: Print Server, RIS, Windows Software Warehouse, winterm.eecs

July 2009 Server Patching

July 14, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, July 14th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, July 15th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, July 15th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-07-15 11:50:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

VPN Service Changes

July 13, 2009 by IRIS Staff

IST is replacing the campus VPN concentrator. The new system is live as of Monday, July 13th.

The old VPN service hosts a separate instance which allows access using EECS usernames and passwords. Due to low use and because it no longer provides unique functionality, IRIS has elected to end this EECS VPN service on August 12, 2009 when IST decommissions the old VPN hardware.

The new VPN requires new Cisco AnyConnect client software and you will need to login using your Calnet ID rather than EECS credentials.

In addition to adding 64-bit Windows support, the new VPN supports IPv6 transport across the tunnel.

IST has provided comprehensive documentation on the new VPN service and the client software:

http://inews.berkeley.edu/articles/Jul2009/VPN

http://www.net.berkeley.edu/vpn/

https://kb.berkeley.edu/kb2665

Filed Under: News

Cory Router to Undergo Code Maintenance

July 7, 2009 by IRIS Staff

On Tuesday July 7th at 6:30am, the main Cory Router will undergo code maintenance till 7am. This will affect ALL network activity in Cory Hall with the exception of a few hard wired ports in 2nd floor campus classrooms which are connected directly to the campus network.

If all goes well, the outage will only be for a few minutes and may not
even be noticed, but there are no guarantees.

[Read more…] about Cory Router to Undergo Code Maintenance

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

4th Floor Soda Wireless restored.

July 1, 2009 by IRIS Staff

Wireless access points which serve the north parts of the 3rd and 4th floors of Soda hall were accidentally disabled. Someone inadvertently hit the switch on the circuit which feeds the AP’s Power over Ethernet injectors.

Resolved as of 2009-07-01 10:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

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Outages to campus services are listed at berkeley.statusdashboard.com.
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