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Instructional & Research Information Systems

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IRIS Staff

Network Switch Failure: 3rd Floor Cory Hall

April 10, 2009 by IRIS Staff

Network Switch Board failure in Cory Hall – 3rd floor has caused intermittent, multiple users to be without wired access. Network Staff are currently working on the problem – and will post here when the issue is resolved.
[Read more…] about Network Switch Failure: 3rd Floor Cory Hall

Filed Under: Resolved Incidents Services: Wired Networking

Problems with DNS for non-EECS/off-campus hostnames

April 4, 2009 by IRIS Staff

We are experiencing problems with DNS resolution for non-EECS and off-campus systems (eg, calmail.berkeley.edu, apple.com, nyu.edu, etc …), and are looking into the problem.

Until this is resolved, you will experience difficulty in accessing non-EECS systems by hostname from the EECS network and may also experience problems access off-campus systems by hostname from elsewhere on Campus.
[Read more…] about Problems with DNS for non-EECS/off-campus hostnames

Filed Under: Resolved Incidents Services: DNS

Redesigned Network Management Application is Live!

March 31, 2009 by IRIS Staff

After [migrating the Oracle databases](/news/2323-iris-website-maintenance-5-8pm-march) that serve various IRIS applications, we put a redesigned version of the [network management application](/db/network/) into production.

The redesigned version maintains the same functionality as the previous version of the application, but sports a design that better integrates with the IRIS website and branding. We hope you’ll find it easier to read and navigate.

Feedback is always welcome, send any comments to help@eecs.

Filed Under: News

Delay in email

March 30, 2009 by IRIS Staff

IDSG is aware of a delay in some email processing. Work is on going to resolve this issue. We will keep this posting updated as we know more.
[Read more…] about Delay in email

Filed Under: News

US-CERT Conficker worm report

March 30, 2009 by IRIS Staff

We have scanned EECS subnets, with supplied tools, for Conficker infected hosts with negative results. We continue to scan but users should follow the instructions from US-CERT on all Windows hosts including those at home.

US-CERT encourages users to prevent a Conficker infection by ensuring all systems have the MS08-067 patch (part of Security Update KB958644, which was published by Miscrosoft in October 2008), disabling AutoRun functionality and maintaining up-to-date anti-virus software.

For the complete US-CERT bulletin see;
http://www.us-cert.gov/cas/techalerts/TA09-088A.html

Filed Under: News

Problems with IMAP login

March 26, 2009 by IRIS Staff

We are currently experiencing problems with the IMAP service which prevent successful login to imap.eecs.berkeley.edu to retrieve and read email.

Access via mail clients such as Thunderbird or mutt is affected – those trying to access mail this way will experience login failures despite using valid logins and passwords.

Access via the webmail client at https://www.eecs.berkeley.edu/Mail is also affected. While login is successful, only the address book is available – no mail access is available.

Outgoing email via gateway.eecs.berkeley.edu is unaffected. Mail forwarding to other email services such as CalMail should still continue to work.

IRIS Staff are working to resolve this problem.
[Read more…] about Problems with IMAP login

Filed Under: Resolved Incidents Services: IMAP Server

Sutardja Dai Hall is online!

March 23, 2009 by IRIS Staff

IRIS network engineers have been hard at work designing and deploying data networks throughout Sutardja Dai Hall, the new home of the Center for Information Technology Research in the Interest of Society (CITRIS) and the Dado and Maria Banatao Institute@CITRIS Berkeley.

Now, as CITRIS staff begin moving in, Sutardja Dai Hall is officially online. The new network features Cisco Aironet 1250 wireless access points providing high-speed 802.11n wireless networking at 2.4-GHz and 5-GHz with data rates up to 300 Mbps per radio. Enterprise grade Extreme Networks BlackDiamond 8800 switches provide wired 1000Base-T gigabit Ethernet connectivity throughout the building.

Support for the new network is provided by IRIS, just like in Soda and Cory Halls, and access is available to anyone with an IRIS account.

Filed Under: News

Approved Switches List Updated

March 23, 2009 by IRIS Staff

Two new models of small network switches were added to the IRIS network Approved Switches list to offer gigabit Ethernet options for connecting multiple devices to a single network jack.

The helpdesk is now selling the Netgear GS105 Prosafe 5-port Gigabit Ethernet Desktop Switch for $45.

While local gigabit switches won’t increase your Internet connection speed on the 100BASE-TX networks in Soda or Cory Halls, they offer a future-proof solution. The new models are ideal for use on the new 1000BASE-T network in Sutardja Dai Hall.

Filed Under: News

Scheduled Downtime for 5th Floor Cory Switch

March 17, 2009 by IRIS Staff

One of the switches on the 5th floor of Cory will be down for about 10 minutes. This impacts the rooms in the DOP center mainly, and wireless in that area as well.

This was originally scheduled for Monday, the 16th, but has been rescheduled for Tuesday, the 17th.
[Read more…] about Scheduled Downtime for 5th Floor Cory Switch

Filed Under: Resolved Incidents Services: Wired Networking

March 2009 Server Patching

March 10, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 10th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, March 11th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, March 11th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-03-11 17:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

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