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IRIS

Instructional & Research Information Systems

Lars Rohrbach

Initial Support for MacOS X Leopard

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The EECS Department is pleased to announce initial support for MacOS
X Leopard (10.5.3 or better). We also would like to announce that
a limited number of Leopard licenses and media are available for
purchase at the Helpdesk in 395 Cory.

With the 10.5.3 update to MacOS X Leopard, Macs are once again able
to mount shares on our department fileservers, home.eecs and
project.eecs. It appears that significant improvements to X11
have been done in Leopard since the initial release as well.

Licenses for MacOSX Leopard are available for purchase at the
Helpdesk for $39; the media (the actual Install DVD) will be $15
extra. For comparison, note that the retail price of a license
with a DVD is $129. If you wish to purchase just the license, you
may check out a loaner DVD from the Helpdesk for installation.
Purchasers may pay by chartstring or personal check (there is a small
surcharge for paying by check), but we recommend calling ahead to
make sure we still have licenses or media available.

The Helpdesk can be reached at 2-7777.

Initial Support for Windows Vista

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The EECS Department is pleased to announce initial support for
Windows Vista (Service Pack 1).

Windows Vista’s Service Pack 1 included fixes that made it possible
for Vista to access our department fileservers. We do not yet have
Vista DVDs available for loan from the Helpdesk, nor are we yet providing
network installation of Vista to the department, but we are actively working on this and hope to
offer both of these services soon. In the meantime, computers
shipped with Windows Vista should work fine in our environment, and
we will do our best to answer any questions related to using Vista
in EECS.

Over the coming weeks, we will be updating IRIS FAQ pages where appropriate for Vista users.

EECS Exchange Web Access Unavailable — Now Fixed

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Web access to the EECS Exchange server FONTUS via http:owa.eecs.berkeley.edu is currently unavailable, due to problems after the monthly Microsoft patching last Thursday. Users are able to login, but then only receive the error “HTTP/1.1 503 Service Unavailable”.

Access to Exchange via Outlook, including connections using “RPC over HTTP”, continue to function correctly.

CUSG staff are actively working on a resolution.
[Read more…] about EECS Exchange Web Access Unavailable — Now Fixed

File Server Slowness

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Access to EECS home directories on home.eecs was particularly slow for a while this morning. For users with mail or browser profiles in their home directories, this may have prevented their mail client or browser programs from functioning normally.

Access to project.eecs does not appear to have been affected.

Staff are investigating the cause. The likely culprit are slowdowns from a new backup combined with replication.

The symptoms disappeared at 9:30am on Tuesday, Sep 09. More should be known about the root cause by 9am Wednesday.
[Read more…] about File Server Slowness

Cory Transformer Upgrade

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Physical Plant will be shutting off all the power to Cory Hall to switch
transformers on Wednesday night, June 4th from 7pm to 9pm. This will
allow upgrade of our back up transformer located in the basement. The
building will be closed from 6pm until 9pm for this event. Please ensure
your lab equipment and computers are prepared for this event.

Please contact Scott McNally for questions or Mark Davis (642-1468) in
room 253, Cory Hall.

Note that CUSG will be on-site during this time, and will coordinate the shutdown of CUSG-supported servers in Cory Hall, and later will get them back online when the power is restored.

CUSG will attempt to power-off all CUSG-supported Cory Hall workstations (Windows PCs and Linux workstations) starting at 5:30pm. CUSG will power-off all CUSG-supported Cory Hall servers beginning at 5:45pm. Some may be online as late as 6:30pm, as we continue shut-downs remotely. Servers will be brought back online as soon as power is restored.

Soda Hall computer services should continue normally.
[Read more…] about Cory Transformer Upgrade

Bounced email to help@eecs

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A configuration problem caused all email to help@eecs to bounce this morning, citing “User unknown”.

This was related to work on migrating some back-end CUSG services to a new server.

We apologize for any inconvenience this may have caused.

Resolved as of 2008-04-29 12:45:00

Soda Helpdesk Holiday Closure

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The Soda Helpdesk (313 Soda Hall) will be closed beginning December 13, as our student staff prepare for finals and the approaching winter break. We will re-open in mid-January.

The Cory Helpdesk (395 Cory Hall) will remain open on a normal schedule of 9-5, but will be closed during the University break (December 24 to January 1).

Matlab/Mathematica License Server Down

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The EECS license server for Matlab and Mathematica licenses unexpectedly went offline at about 1:30pm. Staff are investigating.

We will post further information as it becomes available. Until the license service is restored, users will not be able to check out departmental licenses for Matlab or for Mathematica.
[Read more…] about Matlab/Mathematica License Server Down