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Instructional & Research Information Systems

Lars Rohrbach

Services Impacted by Cory Power Outage

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As previously announced via email, Cory Hall is scheduled for a power outage on March 22nd:

> Cory Hall Occupants,
>
> In order to perform maintenance on the main Cory Hall power
> transformers, Campus Physical Plant has scheduled a building-wide power
> shutdown during spring break on Monday, 3-22-10. The power to the
> building will be shutdown from 8am-8pm.
>
> For safety reasons, building Access will be prohibited (cardkey system
> disabled) from 11:50pm Sunday, 3-21-10 to 8pm Monday, 3-22-10.
>
> In preparation for the shutdown, please be sure to power off and unplug
> all electrical equipment in your workspace prior to leaving for Spring
> Break. (Electrical equipment includes computers, monitors, heaters &
> fans. Unplug power strips!).
>
> Please also remember to remove food items from refrigerators prior to
> leaving for Spring Break.
>
> Finally, make sure all doors are locked and windows are closed.

This outage will affect various servers in Cory Hall, including the EECS Exchange servers FONTUS and OWA; some Instructional servers (see http://inst.eecs.berkeley.edu/notices.html#spring-break); and license service for Cadence and Synopsys licenses.

All Cory Hall networking will be down during the power outage.

Exchange service should be restored by late Monday evening, after power is restored. All remaining services should be back online by midday Tuesday.

[Read more…] about Services Impacted by Cory Power Outage

Discount MacOSX Leopard Licenses Are Available

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Apple releases its newest OS, dubbed “Snow Leopard” (Mac OS X 10.6), on
Friday, August 28, 2009.

Various updates and improvements are advertised for Snow Leopard,
including faster wakeup and shutdown,
and using less disk space (due to only Intel Macs being supported).

The retail cost of Snow Leopard will be $169, but
the Helpdesk still has discounted licenses for Mac OS X Leopard (10.5) available,
which may reduce your cost of upgrading.
Note that if you purchased a machine with Mac OS X Leopard 10.5 recently
(after June 8, which includes the new batch of Macbooks ordered
through the department), then you are eligible to
purchase a Snow Leopard upgrade for only $9.95 from Apple. See Apple’s
Up-to-Date program
details for more information.

The cost of upgrading to Snow Leopard from Leopard is only $29 (available
directly from Apple,
or from The Scholar’s Workstation).

The Helpdesk currently has $39 licenses for Leopard available,
and media available for $15 purchase or on loan. If you haven’t yet upgraded
your Mac to Leopard, or haven’t yet purchased a Leopard license, then
this upgrade path to Snow Leopard provides a sizable discount.

Please feel free to contact help@eecs for further information.

Exchange email delivery issue

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As announced previously to EECS/BWRC Exchange users, the BWRC IronPort anti-spam appliance was scheduled to be moved to the campus datacenter this morning, with downtime expected between 6 am and 7 am.

Kevin Zimmerman has run into some problems getting the IronPort properly installed in the new location, and is working with the vendor to seek immediate resolution. Failing a quick fix, the IronPort appliance will be returned to its previous location, to restore Exchange email delivery service.

The BWRC IronPort generally handles all incoming EECS Exchange email, filtering out lots of spam. For the interim, I have updated forwarding for FONTUS Exchange users, so that new email as of 8:16 should go directly to FONTUS. This will allow normal mail delivery for FONTUS users, but will likely result in a temporary increase in received spam.

No mail will be lost. Email sent during the downtime will be delayed. BWRC Exchange users will continue to have mail delayed until the IronPort is back in service.

Thank you for your patience.
[Read more…] about Exchange email delivery issue

Whitelist and blacklist management unavailable

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The web interfaces to the EECS Barracuda Anti-Spam appliances (https://bc3.eecs.berkeley.edu/cgi-bin/index.cgi and https://bc4.eecs.berkeley.edu/cgi-bin/index.cgi) are used to manage whitelisted and blacklisted email addresses.

Currently, the login screens to these web interfaces are not allowing login, and instead respond with “Error: Invalid Username or Password”.

This appears to be a bug/problem unrelated to other recent problems we have had with IMAP and LDAP. Staff are taking the issue up with the vendor.
[Read more…] about Whitelist and blacklist management unavailable

Windows Vista Now Available

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We now have volume-licensed versions of Windows Vista Enterprise available for installation over the network or on DVD loan from the Helpdesk. Both 32-bit (x86) and 64-bit (x64) versions are available, and they include Service Pack 1.

Instructions for installing and activating Windows Vista are available from our Windows installation FAQ page. If you wish to install Vista on a machine that supports booting via the network interface (PXE), we strongly recommend doing a network install.