• Skip to main content
  • Skip to primary navigation
  • Skip to primary sidebar
  • UC Berkeley
  • Berkeley Engineering
  • EECS
Header Search Widget
IRIS

Instructional & Research Information Systems

  • About Us
  • Get Started
  • Get Help
  • FAQ
    • FAQ: Accounts
    • FAQ: EECS Slack
    • FAQ: File Storage
    • FAQ: Hardware
    • FAQ: MacOS
    • FAQ: Mail
    • FAQ: Mailing Lists
    • FAQ: Network
    • FAQ: Security
    • FAQ: Unix
    • FAQ: Web
    • FAQ: Windows
  • Services
    • Accounts
    • Backups
    • E-mail
    • EECS Login Servers
    • File Storage
    • Infrastructure
    • Mailing Lists
    • Networks
    • Printing
    • Room Reservations
    • Security
    • Software
    • Unix
    • Web
  • Policies
  • Forms
    • System Registration/Update
    • Account Request Form
    • Project Storage Request
    • SSL Certificate Request
    • All Other Forms
  • Rates

Lars Rohrbach

Exchange server FONTUS maintenance on Feb 20

February 20, 2012 by Lars Rohrbach

The EECS Exchange service on FONTUS will be undergoing maintenance on Monday, February 20 (Presidents’ Day), beginning at about noon.

We will be defragmenting the Exchange database, which may take 3-5 hours. Service will resume once the defragmenting is complete.
[Read more…] about Exchange server FONTUS maintenance on Feb 20

Filed Under: Resolved Incidents Services: EECS Exchange Service

Problems Activating Windows 7 or Microsoft Project

February 15, 2012 by Lars Rohrbach

New installs of Windows 7 (either using WDS network install or a DVD install) or of Microsoft Project (available on WINSWW) require activation of their license over the network.

Coincidentally, the license keys for both of these products have reached the limit set for our usage, so activation attempts are failing. We have already made requests to SHI (our campus software and license provider) to increase the limits set on our Multiple Activation Key (MAK) licenses, and hope to have resolution soon.

Microsoft Project should continue to work for up to 30 days without activation. Windows 7, unfortunately, may only work normally for 3 days unless activation completes.
[Read more…] about Problems Activating Windows 7 or Microsoft Project

Filed Under: Resolved Incidents Services: Microsoft Licensing

winterm.eecs unexpectedly offline

February 10, 2012 by Lars Rohrbach

Our Windows Terminal Server winterm.eecs went offline early this morning. Staff will investigate.

Resolved as of 2012-02-10 10:01:00

Filed Under: Resolved Incidents Services: winterm.eecs

Mathematica license service is down

December 1, 2011 by Lars Rohrbach

The EECS Mathematica license service is currently unavailable. Staff are investigating.
[Read more…] about Mathematica license service is down

Filed Under: Resolved Incidents Services: Mathematica Licensing

Thanksgiving CalMail Outage

November 25, 2011 by Lars Rohrbach

A hardware outage at CalMail will delay email delivery, perhaps for most of this Thanksgiving weekend. Please see http://ucbsystems.org/ for further information and updates.
[Read more…] about Thanksgiving CalMail Outage

Filed Under: Resolved Incidents Services: IMAP Server

Delay for mailing lists on lists.eecs

September 20, 2011 by Lars Rohrbach

Delivery of some email to mailing lists hosted on lists.eecs was delayed, apparently due to issues of communication with our LDAP server. LDAP service was restarted, and mail delivery has resumed normal operation.

Resolved as of 2011-09-20 13:45:00

Filed Under: Resolved Incidents Services: Mailing Lists

Mathematica license server malfunction

September 13, 2011 by Lars Rohrbach

The Mathematica license service stopped working properly late this morning, for reasons unknown. Staff were able to restart the license service manually, and Mathematica licensing returned to normal.

Resolved as of 2011-09-13 12:55:00

Filed Under: Resolved Incidents Services: Mathematica Licensing

Mac OS X Lion coming in July 2011

July 11, 2011 by Lars Rohrbach

Sometime during July 2011, Apple will be releasing their next version
of the Mac OS X operating system,
OS X Lion (10.7).
This version of OS X will be released only via the Mac App Store, and
details of distribution for business and educational customers are
still forthcoming. Once Lion is available, our first order of business
will be to make sure it works with our own network and authentication services.

What we do know, is that the Macbooks purchased as part of the
2011 Laptop bulk purchase will be eligible for a free upgrade to Lion.
As we learn the details of the free upgrades, we will post updates.

For those wishing to upgrade older Intel Macs, you are supposed to first
upgrade to the latest version of Snow Leopard (10.6.8). Snow Leopard appears
to still be available for purchase through the
Apple Store for UC Berkeley
for $29.

Note that we do not generally recommend personal purchases with reimbursement by
UC accounts, due to the overhead costs involved. If you intend to use
university funds for upgrading to Lion, it may be reasonable for your purchasing staff
to order iTunes gift cards directly. Our staff are working with our
Apple Reps to determine the recommended course of action.
[Read more…] about Mac OS X Lion coming in July 2011

Filed Under: News

Unplanned SAN outage

May 9, 2011 by Lars Rohrbach

An unplanned outage of our Storage Area Network (SAN) was quickly addressed by staff. The outage affected home.eecs and project.eecs storage, as well as the storage used by imap.eecs.

Staff responded to automated alerts, and were able to bring the SAN back online. The precise cause of the outage currently remains unknown.

Resolved as of 2011-05-09 21:05:00

Filed Under: Resolved Incidents Services: Home Directory Storage, IMAP Server, Project Storage

winterm.eecs is currently down

April 15, 2011 by Lars Rohrbach

The Windows Terminal Server, winterm.eecs is currently down. Staff have been notified.
[Read more…] about winterm.eecs is currently down

Filed Under: Resolved Incidents Services: winterm.eecs

  • « Go to Previous Page
  • Go to page 1
  • Interim pages omitted …
  • Go to page 26
  • Go to page 27
  • Go to page 28
  • Go to page 29
  • Go to page 30
  • Interim pages omitted …
  • Go to page 33
  • Go to Next Page »

Primary Sidebar

IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
  • About
  • Contact
  • Privacy
  • Accessibility
  • Nondiscrimination

© 2022–2026 UC Regents  |  Log in