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Project Storage

Department Project storage

Scheduled Storage Outage, Fri. 3/11/16 10PM

March 11, 2016 by Derek Calderon

This Friday at 10PM we will be doing a software upgrade on the switch which provides connectivity for the EECS storage infrastructure. This upgrade is to address an issue with in-band management of the switch.

All storage services (home directories, project storage, etc.) will be briefly unavailable during the upgrade. Past experience suggests that this downtime will only last approximately five minutes. We strongly recommend that you save and close all open files in home and project spaces before 10PM on Friday. Machines with permanent NFS mounts may need to be rebooted after the maintenance is complete.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Scheduled Storage Outage, Fri. 3/11/16 10PM

Filed Under: Resolved Incidents Services: Home Directory Storage, Mac Software Warehouse, Project Storage, Unix Software Warehouse, Windows Software Warehouse

Project storage migration

February 15, 2016 by Lars Rohrbach

As
previously announced
, we are in process of migrating our central file storage
system to a new cluster of Network Appliance hardware.

Beginning February 15 (President’s Day), we will be migrating project and cluster
storage spaces to the new hardware. Initial synchronizations will be done over the
next two weeks, so that the final sync and cutover time will be reduced for the larger project spaces.
We are initially proposing the following schedule:

Time                    Project            New mount
Feb 15 6:00-6:30pm      /cproj/nlp         proj40.eecs:/nlp
Feb 15 6:15-7:00pm      /proj/ptolemy      proj40.eecs:/ptolemy
Feb 15 6:45-7:30pm      /proj/parlab       proj40.eecs:/parlab
Feb 15 6:45-7:30pm      /proj/radlab       proj30.eecs:/proj30/radlab
Feb 15 7:15-8:00pm      /proj/efros        proj10.eecs:/efros
Feb 15 9:00pm-7:00am    /cproj/(others)    proj40.eecs:/cproj/(sharename)


Feb 16 8pm-7am /proj/[a-c]* proj10.eecs:/proj10/(sharename)

Feb 17 8pm-7am /proj/[d-q]* proj20.eecs:/proj20/(sharename)

Feb 18 8pm-7am /proj/[r-z]* proj30.eecs:/proj30/(sharename)

Feb 19 8pm-7am Followup/postponed and missed migrations

If migration of your project space needs to be postponed or scheduled for
a specific time, please
let us know at help@eecs.
We know that downtime for
some project spaces needs to be minimized, and
we’ll do our best to coordinate another time with you.

As with the home directories, NFS exports will change. Automount maps will be updated at the designated migration start time. Re-mounts of project spaces will be necessary.

CIFS mounts should use the new node hostnames for best performance, with the
usual sharename, e.g. \\\\proj20.eecs\macsww

[Read more…] about Project storage migration

Filed Under: Resolved Incidents Services: Project Storage

NetApp filer upgrade on December 1

December 1, 2015 by Lars Rohrbach

As part of our preparation for migration to new NetApp file storage hardware, we will be upgrading the OS on our existing Network Appliance file servers at 5pm Tuesday, December 1.

The OS will be upgraded from Data ONTAP version 8.1.2 to 8.2.4. Upgrade will be performed for project.eecs and home.eecs first, and then for cluster.eecs and inst-fs.eecs.

No general service interruption is expected, as our servers are configured in High-Availability pairs. Windows/SMB/CIFS users may experience a hiccup, if they have an active file transfer at the time of the upgrade; such a file transfer would terminate and need to be restarted.

Work is expected to be complete by 6:30pm.
[Read more…] about NetApp filer upgrade on December 1

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Potential loss of data on Archive project space

November 3, 2015 by Lars Rohrbach

We are investigating potential loss of data on archival project space, and examining options for restoration.

Archival project spaces include the following:

/arch/carmena
/arch/visa
/arch/simons-video
/arch/yosef-archive
/arch/secml
/arch/inst-archives

[Read more…] about Potential loss of data on Archive project space

Filed Under: Resolved Incidents Services: Project Storage

Fileservice from cluster.eecs malfunctioning

January 3, 2015 by Lars Rohrbach

After restoring other services following the network upgrade, file service from cluster.eecs and inst-fs.eecs to Soda and Cory clients continues to be severely degraded. This affects anyone who has project shares hosted on cluster.eecs, and servers that mount project shares from cluster.eecs.

Staff have been working with assistance from NetApp support to restore service for cluster.eecs.

We are currently working on various alternatives to make the filesystems accessible again. More updates will be provided on Monday.

[Read more…] about Fileservice from cluster.eecs malfunctioning

Filed Under: Resolved Incidents Services: Project Storage

cluster.eecs fileservice unresponsive

November 11, 2014 by Lars Rohrbach

We are seeing a high load on cluster.eecs, resulting in NFS fileservice requests being delayed or failing. This affects all project shares hosted on cluster.eecs, and any services dependent on files there. Notably, this includes many research group websites.

Staff are investigating.
[Read more…] about cluster.eecs fileservice unresponsive

Filed Under: Resolved Incidents Services: Project Storage

UPS Maintenance in SDH 158

August 6, 2014 by Derek Calderon

At 11 AM today we will be replacing batteries and performing maintenance on a faulty UPS located in our primary server and network room for Sutardja Dai Hall. No service interruptions are expected. However, in the event of a failure, there may be a ~5 minute loss of wired and wireless networking in Sutardja Dai Hall, as well as a loss of the NetApp network file storage for the EECS Instructional Labs. The maintenance is expected to last for approximately one hour, but two have been allotted in case of complication.
[Read more…] about UPS Maintenance in SDH 158

Filed Under: Resolved Incidents Services: Project Storage, Wired Networking, Wireless Networking

Degraded performance for some project shares

July 4, 2014 by Lars Rohrbach

Our Network Appliance filer in Sutardja Dai Hall has been experiencing performance issues since late afternoon Thursday. Chiefly affected are users of project shares on cluster.eecs or the Instructional group’s inst-fs.eecs.

Staff are working to restore service.
[Read more…] about Degraded performance for some project shares

Filed Under: Resolved Incidents Services: Project Storage

9am Oct 9 maintenance on department filers

October 9, 2013 by IRIS Staff

At 9am on Wednesday, October 8th, the department filers home, project, as well as BWRC filers hitz and hitz2 will have a proactive parts replacement with a NetApp technician. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about 9am Oct 9 maintenance on department filers

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Cluster.eecs and instfs connection to backup power

October 7, 2013 by IRIS Staff

The new UPS in 158 SDH is now ready for service, and a backup power connection will be added to cluster.eecs and instfs.eecs on Oct 7th at 7pm. No service interruption is anticipated, though some Windows shares may need to be re-mounted.
[Read more…] about Cluster.eecs and instfs connection to backup power

Filed Under: Resolved Incidents Services: Project Storage

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