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Instructional & Research Information Systems

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Project Storage

Department Project storage

cluster.eecs fileservice unresponsive

November 11, 2014 by Lars Rohrbach

We are seeing a high load on cluster.eecs, resulting in NFS fileservice requests being delayed or failing. This affects all project shares hosted on cluster.eecs, and any services dependent on files there. Notably, this includes many research group websites.

Staff are investigating.
[Read more…] about cluster.eecs fileservice unresponsive

Filed Under: Resolved Incidents Services: Project Storage

UPS Maintenance in SDH 158

August 6, 2014 by Derek Calderon

At 11 AM today we will be replacing batteries and performing maintenance on a faulty UPS located in our primary server and network room for Sutardja Dai Hall. No service interruptions are expected. However, in the event of a failure, there may be a ~5 minute loss of wired and wireless networking in Sutardja Dai Hall, as well as a loss of the NetApp network file storage for the EECS Instructional Labs. The maintenance is expected to last for approximately one hour, but two have been allotted in case of complication.
[Read more…] about UPS Maintenance in SDH 158

Filed Under: Resolved Incidents Services: Project Storage, Wired Networking, Wireless Networking

Degraded performance for some project shares

July 4, 2014 by Lars Rohrbach

Our Network Appliance filer in Sutardja Dai Hall has been experiencing performance issues since late afternoon Thursday. Chiefly affected are users of project shares on cluster.eecs or the Instructional group’s inst-fs.eecs.

Staff are working to restore service.
[Read more…] about Degraded performance for some project shares

Filed Under: Resolved Incidents Services: Project Storage

9am Oct 9 maintenance on department filers

October 9, 2013 by IRIS Staff

At 9am on Wednesday, October 8th, the department filers home, project, as well as BWRC filers hitz and hitz2 will have a proactive parts replacement with a NetApp technician. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about 9am Oct 9 maintenance on department filers

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Cluster.eecs and instfs connection to backup power

October 7, 2013 by IRIS Staff

The new UPS in 158 SDH is now ready for service, and a backup power connection will be added to cluster.eecs and instfs.eecs on Oct 7th at 7pm. No service interruption is anticipated, though some Windows shares may need to be re-mounted.
[Read more…] about Cluster.eecs and instfs connection to backup power

Filed Under: Resolved Incidents Services: Project Storage

Electrical work for UPS in SDH related to cluster.eecs and inst-fs storage

August 22, 2013 by IRIS Staff

On Friday, as well as continuing on Monday and Tuesday (Aug 23-27) there will be electric work performed to hook up a UPS for the cluster.eecs and inst-fs.eecs storage devices. We do not anticipate any interruption of service and no downtime is planned, however we want to make you aware of the work being done.

Resolved as of 2013-08-27 19:42:00

Filed Under: Resolved Incidents Services: Project Storage

cluster.eecs ran out of inodes

August 16, 2013 by IRIS Staff

cluster.eecs ran out of inodes at 4:12am. We’ve increased the number of inodes by 20%. To prevent this problem in the future we will monitor the inode usage in addition to the space usage and adjust the inodes available before it runs out again.

Resolved as of 2013-08-16 06:30:00

Filed Under: Resolved Incidents Services: Project Storage

July 17th SDH Power Shutdown 7am-10am (Will affect cluster.eecs and instfs.eecs)

July 17, 2013 by IRIS Staff

On Wednesday July 17th from 7am to 10am the Campus Fire Marshall and Physical Plant Campus Services (PPCS) will perform an emergency generator test simulating loss of normal power to the building. During this test all normal power to Sutardja Dai Hall will be off. The main impact on IRIS infrastructure services will be a shutdown of the cluster.eecs and instfs.eecs fileservers.
[Read more…] about July 17th SDH Power Shutdown 7am-10am (Will affect cluster.eecs and instfs.eecs)

Filed Under: Resolved Incidents Services: Project Storage

Network cable switchover and disk upgrades for IRIS file servers on June 4th at 3pm

June 4, 2013 by IRIS Staff

On 3:00pm, Tuesday, June 4th, 2013, the network cables for cluster.eecs and inst-fs.eecs will be replaced in an effort to create more easily managed infrastructure. In addition, disk upgrades will take place on all department filers to increase available space. Minimal interruption of service is anticipated. NFS and CIFS mounts should reconnect automatically, although some windows mounts may need to be re-mounted. Maintenance may extend as long as 5pm, though system interruption should be a very short part of this window.

Resolved as of 2013-06-04 17:34:00

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

March 28, 2013 by IRIS Staff

There have been multiple reports of unusual behavior on the project storage system that include periodic/intermittent fluctuations in volume size. We have contacted the vendor to investigate. Please report any symptoms you may be experiencing to help@eecs
[Read more…] about Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

Filed Under: Resolved Incidents Services: Project Storage

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